Senior research officer at @mmhpi. Half Lancastrian 🌹 half Welsh 🏴. Lover of good music and comedy. All views my own
Sheffield/London
Joined August 2014
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If you have experience of #MentalHealth problems (or caring for someone who does) and want to help to guide our campaigns and research, you can join the Research Community by clicking the link below
bit.ly/3N3zdC6
Have you or someone close ever had issues with mental health and money? If so, my @mmhpi charity needs your help. Please watch.
And to sign up to join the research group, go to bit.ly/3N3zdC6
Some quick thoughts from me on the FCA's review of the guidance on the fair treatment of vulnerable customers which was published today
Today @theFCA published its review of firms’ treatment of customers in vulnerable circumstances.
🎬 Watch our Senior Research Officer @chrislees_ share our reaction to its findings. 1/2
Last year for @CitizensAdvice we asked our Research Community about their expeirences of trying to haggle with their telecoms provider. We found that the toxic combination of a tricky process and common symptoms of mental health problems can make this nearly impossible
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Barriers like having to find the time and energy to ring up, being put on hold and navigate automatic systems, speak to staff and remember key bits of information can mean many don't even try and stay on poor deals. Those who do try can find the process stressful and exhausting
Chris Lees retweeted
We have some VERY exciting news to share! 🎉
Today the government has recommended we should be given ‘super-complainant’ status, giving us special powers to call on regulators to tackle specific consumer harms.
Watch @helen_undy explain why we’re excited by this change 👇
Chris Lees retweeted
📢 We are hiring for two roles in our Research and Policy team at Money and Mental Health!
👉 Senior Research Officer
👉 Research Officer
Find out more on our website: bit.ly/3VGAvGQ
#ResearchJobs #MentalHealth #CharityJobs
ALT Join our team! We are hiring a Senior Research Officer and a Research Officer to help produce top-quality research and practical, transformative recommendations. Salaries: £42,323 or £33,745 FTE. Hours: 4 or 5 days per week equivalent. Deadline: 11:59pm, Monday 6 January 2025. Location: Hybrid for London-based employees, or UK with twice-monthly travel to London office.
Chris Lees retweeted
Just had a meeting at HM Treasury with @TulipSiddiq behalf of @mmhpi to discuss potential unfair treatment of people with mental health problems when getting insurance (especially travel) plus needed improvements to debt collection practices which damage people's mental health.
Pic here of me and @helen_undy
While there's lots of support available for people's money and mental health, lots of us aren't made aware of it and it can be very difficult to ask for help once let alone from all the orgs who could support us. Data sharing could make this process easier
We’re working on a new project on data sharing between essential services, funded by the #AvivaFoundation.
As @chrislees_ explains, we’ll look at how data sharing can better support people with money and mental health problems.
Find out more: bit.ly/40Jq4p9 @avivaplc
Chris Lees retweeted
This #WorldMentalHealthDay2024, here’s how you can help us make a difference.
Watch below as members of our team and our Research Community explain what our Research Community does - and how together we can bring about change.
Join today: bit.ly/2rPVUMK
Chris Lees retweeted
Warning: Miss one month’s council tax payment & it could ask you to pay the whole year bill within weeks. Council tax debt collection is far worse than finance firms. It’s destructive especially for those with mental health issues. My speech at @MMHPI campaign launch
Chris Lees retweeted
📢 Alongside this research, we’ve launched a new campaign to end the #CouncilTaxTrap!
Together we can stop councils hounding people and adding punitive charges for missing one payment.
✍️ Sign our petition calling on the government to act: bit.ly/3TigaGu 2/2
ALT END THE COUNCIL TAX TRAP. It’s time to end the Council Tax Trap for people with mental health problems. Sign the petition.
Chris Lees retweeted
📣 Tonight we’ve launched a new campaign to end the #CouncilTaxTrap!
We want the government to stop councils hounding people about missed council tax payments.
Watch our Chief Executive @helen_undy explain more and sign our petition ✍️ bit.ly/3TigaGu
Chris Lees retweeted
🚨 NEW RESEARCH
We’ve published our latest report on public sector debt collection - with a focus on council tax collection, and what’s going wrong.
🎥 Watch @TbyMrry explain what we’ve found and what we’re calling for - and read the report here: bit.ly/4gdqGsu 1/2
Chris Lees retweeted
With the #ElectionResults now clear, @helen_undy assesses what a new government will mean for financial inclusion, especially for those of us with mental health problems 👇 bit.ly/3VUYMYO
Chris Lees retweeted
📢 Today we’re setting out five ways the next government can boost #FinancialInclusion and protect #MentalHealth.
Watch @helen_undy explain what we’re calling on the next government to do.
You can read our five steps here: bit.ly/five-steps-2024
Chris Lees retweeted
We're delighted to be shortlisted for @CivilSocietyUK @Charity_Awards, in the disability category!
We've been shortlisted for our Mental Health Accessible programme, which works with firms to make their services easier to use for those of us living with a mental health problem.
Huge congratulations to the 30 charities who complete the #CharityAwards 2024 shortlist! 👏👏👏
Learn about their inspiring projects and initiatives here:
charityawards.co.uk/shortlis…
Delivered with overall awards partner CCLA
Chris Lees retweeted
Our Senior Research Officer @Becca__Stacey gave evidence to @CommonsWorkPen yesterday on the urgent need to improve employment support for people with disabilities. Read her insights, with @CrohnsColitisUK, @mssocietyuk & @MEAssociation, in @theipaper. 1/2 inews.co.uk/news/politics/pi…