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Romeoville, IL
Joined December 2008
AI adoption alone isn't progress. Better healthcare outcomes are. Chris Helzerman of @Genesys highlights why Agentic AI must improve patient experiences, ease staff workloads, and reduce costs. Watch the CTN discussion:zurl.co/fLNI5 #AgenticAI #HealthcareAI
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Scott Berkey, former CIO and Managing Director at Full Peak, highlights how emotional intelligence—trust, consistency, and social skills—can transform IT teams into high-performing units. zurl.co/6fMMi #Leadership #EmotionalIntelligence #ITTeams #CTNPodcast
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Healthcare technology should reduce workload, not add to it. Joan Cox of LifeBridge Health explains why addressing workflow friction matters for care teams and patients. Watch the #CTN discussion: zurl.co/8d5P4 #HealthcareAI #AgenticAI
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AI pilots show progress. But what proves value, who owns results, and when is AI ready to scale? Turning AI Promise into Business Proof | Invitation-only CXO roundtable, Nov 5 | HALL Arts Hotel, Dallas, TX #AIOutcomes
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Circularity takes more than recycling. Eastman's Aldo Nosed explores how molecular recycling, value-chain collaboration and digital traceability can help businesses make circular models practical and scalable. Hear more on #CTN: zurl.co/phX0n #sustainibility
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AI governance isn't an IT-only decision. Andrea Heekelaar, from Renault Group, highlights AI catalysts linking business and IT, while HR, finance, ethics and compliance contribute to more strategic AI investment decisions. Watch on #CTN: zurl.co/BoX7v #AILeadership
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Can Agentic AI improve payer-provider collaboration? Michelle Crovo of Cognizant explains why shared challenges and proven outcomes matter when scaling AI. Watch the #CTN discussion to explore what healthcare leaders should prioritize. zurl.co/2woHv#AgenticAI #HealthcareAI
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Innovation needs freedom. Execution needs structure. ABB's Alexandre Kozlov says leaders must know when to shift from experimentation to standardized processes, clear ownership and consistent delivery at scale. Watch on #CTN zurl.co/SFfmL
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Before applying AI, simplify the process first. Ashok Chennuru of Elevance Health shares why process reengineering and data readiness matter before scaling AI across complex healthcare processes. zurl.co/ulOFy #AgenticAI #HealthcareAI #CTN
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IoT security isn't just about protecting devices. Are segmentation, identity controls and Zero Trust working together to limit enterprise risk? Alma R. Cole discusses the challenge on #CTN, listen here: zurl.co/9JdN6 #IoTSecurity #CISO
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How can leaders drive transformation without creating panic? DHL's Mahendra Beharie advocates “controlled chaos”: giving teams freedom to innovate within clear guardrails, while staying aligned with business goals. Watch on #CTN: zurl.co/C8Iop#ExecutiveLeade… #Innovation
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Before scaling AI, test it for performance, harm, and bias. Robbie Freeman of Mount Sinai explains why evaluation and governance must come first, helping leaders decide when AI is ready to scale. zurl.co/ldMf6 #AgenticAI #HealthcareAI #CTN
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More data doesn't guarantee value. Deepa Soni of BMO explains why leaders must shift from collecting data to using it, align business and IT, and build product-centric analytics. Listen on #CTN: zurl.co/sQsVI #DataAnalytics #DataStrategy
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AI transformation starts with organizational readiness, not technology. Mouli Venkatesan of Blue Cross Blue Shield Association shares why mindset, heartset, skill sets, and tool sets all matter when scaling AI. zurl.co/UEwVC #AgenticAI #HealthcareAI #CTN
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Finalizing the executive discussion group for The AI Outcome Exchange: Making AI Deliver at Scale. Senior leaders will explore measurable AI value, responsible scaling, trust, governance and what comes next. Request an invitation. zurl.co/X8CF0
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More data doesn't mean better decisions. Deepa Soni, BMO Financial Group explains why enterprise analytics needs shared ownership and a product-centric approach to turn data into business value. Listen to the #CTN conversation: zurl.co/6p7Da #DataAnalytics #DataStrategy
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Don't assume how patients access digital care. Chris Helzerman of Genesys highlights why healthcare leaders must test engagement strategies against real patient behavior, including mobile access among Medicaid populations. Watch on #CTN: zurl.co/bZYpF #HealthcareAI
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AI can act. But who decides how far it can go? As AI gains access to more data, systems, and decisions, leaders must define the boundaries of autonomy and oversight. Join the peer discussion at The AI Outcome Exchange. Request an invitation: zurl.co/QqLn7
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Is risk management slowing growth or enabling it? Dr. Ramesh Gopal uses a horse-racing analogy to explain why speed needs control and how effective risk management can help businesses move forward. Watch on #CTN. zurl.co/WkAzZ #RiskManagement #BusinessGrowth
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AI can scale. But should it? As infrastructure, governance, security, and complexity grow, the real test is whether business value grows with them. Scaling AI only matters when the outcome is worth the added complexity. zurl.co/Mx11i #CIO #CTO
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