@coco_liner

Lead User Researcher for @thetrainline. Previously @tesco. I ❤️ UX, #a11y, rubber ducks, feminism & tea. Views mine, all mine.

 London
bit.ly/1JpTUiS
Joined January 2009
  • Tweets6.6K
  • Following467
  • Followers1.2K
820Media
I've pledged to swap one UK journey from car or plane to rail. Want to say I came by train? Join the movement and pledge a swap today! icamebytrain.com/my-pledge/s… #icamebytrain

My Pledge | Share The Movement | I Came By Train

I've pledged to swap one UK journey from car or plane to rail. Want to say I came by train? Join the movement and pledge a swap today!

thetrainline.com
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Hello @meena_ko! I really enjoyed your workshop as part of @UserResearchLDN last week! How do we go about getting those slides you shared? Keen to share back with my team and my bad photos don't do them justice. Thanks in advance!
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Hey #accessibility and #events friends! I’m looking for a BSL interpreter for a meet up. Do you have any recommendations? I’d also be interested in someone to do live captions! Thanks in advance!
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Attending my first in-person research event since Covid. Super excited to nerd out with this awesome community again! @UserResearchLDN
Conference pass on lanyard with title “User Research London” attendee and Caroline’s name.

ALT Conference pass on lanyard with title “User Research London” attendee and Caroline’s name.

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Happy Monday, friends! Fancy a new challenge? We have some exciting opportunities opening up at @thetrainline! We have Senior UX Researcher & Senior Market Researcher roles open right now. If you're interested let me know and I might be able to refer you 😀linkedin.com/company/trainli…

Trainline: Jobs | LinkedIn

Trainline | 61,882 followers on LinkedIn. The world’s leading independent rail and coach travel platform | Trainline is proud to be Europe's leading rail and coach platform - a tech company with a...

linkedin.com
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Accessibility friends, how have you been conducting research with screenreader users remotely? Is there a meeting tool which can record and share the screenreader output as well as the conversation between participant and moderator? Teams doesn't seem to be able to do it!
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Caroline Morton 🐹 retweeted
Neil Sardesai@neilsardesai5 Jan 2022
Man I knew this would happen
Neil Sardesai@neilsardesai18 Jul 2021
Replying to @tallneil
I keep mine at the bottom. The vertical dock feels a bit precarious. Like I feel like the icons are gonna fall off
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I went to the shop today specifically to buy a tin of sweets, only to discover they now come in a plastic tub 😭 – at Walthamstow, London
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When you’re in a hurry to finish up for Christmas 😅 – at Walthamstow, London
Mobile screenshot of IKEA customer feedback survey which seems to have placeholder text left in rather than brand options as expected. Question: “What companies do you typically purchase from when shopping in these home furnishing categories?” There is then the option to select IKEA and then up to seven other brands, but no brands are listed, just “Brand #1”, “Brand #2” etc.

ALT Mobile screenshot of IKEA customer feedback survey which seems to have placeholder text left in rather than brand options as expected. Question: “What companies do you typically purchase from when shopping in these home furnishing categories?” There is then the option to select IKEA and then up to seven other brands, but no brands are listed, just “Brand #1”, “Brand #2” etc.

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Caroline Morton 🐹 retweeted
Alex McMillan@UndeniablyAlex8 Dec 2021
Yankee Candle's Stages of Abstraction Level 1: The scent represents a physical object where the object's aroma is one of its distinct properties.
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Caroline Morton 🐹 retweeted
Lydia Coutré@LydiaCoutre1 Aug 2018
My parents’ cat inexplicably LOVES peaches, and it’s the most delightful thing. They send regular picture updates to the family group chat of this cat just chilling with the peaches. It’s the most important notification I get to my phone.
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Reading these reviews is one of my favourite things to do while shopping 😄 I love it when people get fired up about the mundane! – at Walthamstow, London
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Hey #accessibility #a11y folks, do we know of anyone who does a mobile empathy lab? Or equipment to hire? I know @GDSTeam and @NHSDigital have their own. I've only done DIY ones before inspired by @DrSimoneStumpf at @cityuni_hcid.
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when people say “bring back the good old days” I assume they mean this day
llama riding in the back of a car in Times Square, 1957

ALT llama riding in the back of a car in Times Square, 1957

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Today we had the best day in the office ever! Everything seems better after puppy cuddles ☺️ thank you @TrainlineTeam @pawsinwork
Caroline smiling while holding a chocolate brown cockapoo puppy while a caramel coloured one sits next to her and a black one nibbles a white blanket on her lap. Sat on green astroturf with a white picket fence in the background.

ALT Caroline smiling while holding a chocolate brown cockapoo puppy while a caramel coloured one sits next to her and a black one nibbles a white blanket on her lap. Sat on green astroturf with a white picket fence in the background.

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Ok, so this might be the best hot chocolate in the world. It’s from @CV1882 and it’s basically like drinking warm melted chocolate ice cream. My life is complete 🍫
Hot chocolate in paper cup with whipped cream and a dusting of chocolate on top

ALT Hot chocolate in paper cup with whipped cream and a dusting of chocolate on top

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Working from the office again is an excuse to buy the most epic hot chocolate from Dartbrooke Coffee ❤️ – at Camden Town, London
Dartbrooke coffee branded cup with hot chocolate inside and white milk foam on top

ALT Dartbrooke coffee branded cup with hot chocolate inside and white milk foam on top

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Caroline Morton 🐹 retweeted
Samantha@sambambo_1 Oct 2021
This level of victim-blaming is absurd. The logic follows that Harold Shipman's victims should've questioned what he was doing. This is abuse of power, pure and simple. It's not on the vulnerable to go out of their way; it's on those in power to uphold their oaths to protect.
EverydaySexism@EverydaySexism1 Oct 2021
Just when you think the absurdity of victim blaming could not possibly go any further, here is a Police Commissioner openly blaming Sarah Everard for what happened to her on BBC radio bbc.co.uk/news/uk-england-yo… #FixTheSystemNotTheWomen
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My husband responded to my confusion and woe trying to understand Union Square station by doing in two hours what the MTA will not, and creating a tactile map of the place. This is a prototype but it only took a few minutes touching and talking it through to build a mental model.
A 3d model of Union Square station with no labels but showing stairs, fare arrays, corridors and mezzanines in white filament. It's stuck to a glass printing plate with a wooden surface showing underneath.

ALT A 3d model of Union Square station with no labels but showing stairs, fare arrays, corridors and mezzanines in white filament. It's stuck to a glass printing plate with a wooden surface showing underneath.

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I’ve found travelling with a pram has helped me develop even more empathy for train travellers with mobility needs. Journeys generally take much longer and I may chose to take an alternative route with easier changes or step free access #a11y – at Walthamstow, London
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