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We're excited to announce that we've raised $3 Million in seed funding!
Click here; techcrunch.com/2023/02/14/ni… to read more about the raise and what this means for our company and our partners.
#curacel
Curacel's December webinar is here. Registration is open!
What should insurers prioritise with AI agents in 2027?
10 Dec | Free virtual
Speaker lineup coming soon.
Register and repost: buff.ly/ZVV05WA
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A demo is not a finished workflow. Read: Insurance Workflow Design: Test the Handoffs,
Not Just the Demo buff.ly/SraTfOP
Episode: buff.ly/ui77SnB
Book a free call: buff.ly/iU3uN3j
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An unmatched provider payment is more than a finance problem.
Juan Cazcarra, Deputy Group CEO, Jubilee Holdings
Read the article: buff.ly/4idNsez
Full podcast: buff.ly/PncdUlz
Book a free call: buff.ly/czsErQU
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Kenya requires eTIMS invoices. From 1 Jan 2024 an expense needs one to be deductible (KRA). Nigeria's system went live for large taxpayers on 1 Aug 2025 (NRS). SARS is consulting, not mandating.
buff.ly/EzyZQtG
Book a free call: buff.ly/fABbbg6
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A great software demo can make insurance operations look effortless.
Then a real claim arrives with missing documents, changing requirements and exceptions no one put in the demo. The problem isn't just whether the software works. It's whether the next team can use the information and the workflow still holds together.
What difficult case would you test before signing off on a new system?
Read the full article: buff.ly/KmO04JJ
Watch the full conversation with Sandip on YouTube: buff.ly/ui77SnB
Sandip Bhadury, Group CEO of Star Discover Insurance, shares this perspective in our conversation.
#InsuranceOperations #Insurtech
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Congratulations to Juan Cazcarra on his appointment as Group Chief Executive Officer of Jubilee Group.
Your contribution to Jubilee’s digital transformation and focus on improving how insurance serves customers provide a strong foundation for this next chapter.
From all of us at Curacel, we wish you and the Jubilee team continued success as you expand access to insurance across East Africa.
#Leadership #Insurance #JubileeGroup #Curacel
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Market leadership can hide a reach gap. Juan Cazcarra on reaching the next insurance customer.
Full podcast: buff.ly/9tWV1DS
Discuss embedded insurance: buff.ly/eyOh3hU
#Curacel #Insurance
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You know what you’re owed. Do you know what it costs to collect it?
Invoice prep. Corrections. Follow-ups. Reconciliation. The hours add up.
See where the cost hides → buff.ly/4AuLJPr
#Payments #CashFlow
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The work does not have to stop at an answer.
Curacel Intelligence is built for the work of a financial-services team. It can understand the case, ask when it needs to, and complete approved work in the systems you already use. Claims, onboarding, payments, reconciliation. A person still decides.
That is real-time, interactive intelligence. AI suggests. You decide. Then you measure what the pilot changed.
Watch the full demo on Agentic AI: buff.ly/JhihdLg
Start a pilot: buff.ly/tdFOCYW
A simple question should not have to wait.
Support AI puts Curacel Intelligence on chat or voice.
Start free: buff.ly/QR7bWvs
First 50 resolved conversations free.
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SA government departments paid 464,188 invoices worth R43.6bn after 30 days in 2024/25 (National Treasury). Government data, not a private-sector collection average. Track your overdue invoices.
-> buff.ly/JNhLMYJ
#Payments #B2B
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The median B2B invoice takes ~56 days to become cash (Upflow). That's not a delay, it's a season: two payrolls, a quarter of deadlines, every growth decision, all on hold. Profit on paper doesn't pay salaries. I
s your cash slow, or trapped? -> buff.ly/JNhLMYJ
#Payments #B2B
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Swipe for the economics of getting paid.
In 2024, 52% of surveyed European companies reported problems caused by late payments, according to the EU Payment Observatory’s Annual Report 2025, using ECB/European Commission survey data.
Curacel Intelligence brings real-time, interactive intelligence beyond operations.
→ buff.ly/Z3wuMIz
#Curacel #Africa #Payments
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Service quality begins before the first enquiry.
Lesson 1: Make protection and the route to help understandable.
Grow + Support AI: Embedded insurance and customer support address different stages of the same service journey. Protection needs a clear explanation at the transaction stage. Support needs reliable information when questions arise.
Next in Look Beyond the Inbox: how health and motor claims operations determine what an update can explain.
Discuss the workflow:
buff.ly/OFBFS8x
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A good answer is not completed work. Agentic AI needs clear jobs, bounded access and human control.
Read: buff.ly/47DQmtF
Watch the AI Compass Agentic AI demo session on YouTube
buff.ly/s5iQ2YT
#Curacel #Africa
More photos are not better evidence. Inspect AI structures the case. People decide.
Read: buff.ly/tjlJoZW
#Curacel #Africa
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Your support platform opened the ticket, assigned it and added it to the queue. But did it help move the customer forward?
For a growing support team, an organised inbox is useful. The problem starts when agents still have to copy the same answers, search across systems, chase missing details and rebuild the context before they can resolve a routine request. The queue looks managed, but the repetitive work remains.
Curacel Support AI adds a working layer between the incoming request and the next action. Using approved business knowledge and configured workflows, it can:
• find the relevant information for a routine question
• draft or provide an approved response
• collect missing customer details
• start the appropriate configured workflow
• send exceptions to a person with the conversation and context attached
Your existing business systems remain the source of record, and your team keeps control of sensitive decisions. Support AI helps move routine requests beyond “ticket opened” while preserving a clear human boundary.
Try Support AI for free. The free plan includes 50 resolved chats monthly.
buff.ly/yaLasTt
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AI beyond the boardroom: leaders from Shipbubble, NEM Health, Consolidated Hallmark, Cornerstone and Lifeworth share their Curacel experiences across claims, AI inspections and embedded insurance.
Hear their experiences in their own words.
Rewatch the AI Compass sessions on our YouTube playlist: buff.ly/FiLPMnW
Explore how Curacel can support your organisation’s next step: curacel.co/contact-us
#Curacel #Africa #AICompass2026 #InsuranceInnovatiom
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A ticket number is not a resolution.
Your customer needs an answer. Your team needs more than another request in the queue.
Curacel Support AI helps turn routine questions into clear answers and next steps, using your approved business information and configured workflows. When a case needs human judgement, your team takes over with the conversation context intact.
From product enquiries to order updates, give repetitive support work a path forward and your people room to handle what needs their attention.
Try Support AI for free: support.curacel.ai
#Curacel #SupportAI #CustomerExperience #Africa
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Where do you fit in an AI-driven world? And what skills should you be building now?
Our VP, Commercial, Abdul-Jabbar Momoh, joins Tobams Group and Access Bank Plc at the National Talent Acceleration Conference 2026 to discuss careers, innovation and opportunities for emerging talent.
Expect a practical conversation on the skills employers want, opportunities beyond technical roles, and how to stay competitive as work changes.
Students, young professionals and entrepreneurs—save the date.
18 September 2026
4:00 PM WAT | Zoom
Register: buff.ly/JVOTYXe
Drop your AI career questions in the comments:
#Curacel #FutureOfWork #AI #CareerDevelopment
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