Providing Customer Experience, Contact Center, and Enterprise Telephony expertise from @Cognizant

Tampa, FL
Joined September 2018
Summoning my favourite protocolssubgst7jidwdn78kmech to join the movement! ETHGas is introducing the Open Gas Initiative, eliminating gas fees from the end-user experience Learn more: ethgas.com/open-gas/ xitter.cf/ethgasofficial/status/…
Introducing the Open Gas Initiative - a way for protocols to subsidize gas for users, zero-code, for a seamless, frictionless onchain experience. With OG cohort: @eigencloud, @ether_fi, @pendle_fi, @Velvet_Capital. 👇
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Chip Sharp | ETHGas ⛽ retweeted
🔱 Chapter 1: 21 Relics of the Ocean 🔱 Explorers, the Atlantic Crossing Begins. In the heart of the Pharos, 21 relics begin to surface. Each one carries a story, a symbol, and a challenge. This journey was built with 21 DApps, inviting explorers to earn soul-bound relics that belong only to those who’ve shown true loyalty and meaningful contribution to the ecosystem. 🌊 21 Relics 🌊 21 Partner DApps 🌊 21 mystery quests 🌊 300 SBT/relic The first batch begins with 8 partners and will be open for only 2 weeks. Quest 1 will drop tomorrow. Are you ready to explore deeper? Set Sail & Reach the New World 🌊
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Chip Sharp | ETHGas ⛽ retweeted
1/ Phase 1 of the Concrete Social ‘Bags’ Campaign is live. Your actions = your bags🗿 Start earning today, link below.
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Chip Sharp | ETHGas ⛽ retweeted
Long press on any image to turn it into a video in 17 seconds with @Grok
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I don't know who needs to hear this, but if you're using "customer experience team" as your new stand-in buzzword for "customer service" then you're not quite getting the point of #CX. Please @ me....I can help.
Your VP of Customer Experience should be the junction point of sales, product management, development, IT, C-Suite, customer service/support, and most importantly......your customers. That's it, that's the tweet.
Chip Sharp | ETHGas ⛽ retweeted
Today we observe National Telephone Day. Fun Fact: Around the world, there are 9.82 billion mobile phones. And while some predicted the landline to be obsolete by 2020, there are still about 931 million landlines around the world. – at West Chester, OH
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Just finished reading the #SCOTUS opinion in Facebook, Inc. v. Duguid et al. It's a win for businesses, but I suspect it will be short lived. Expect Congress to overhaul the #TCPA to reel in dialing, SMS, and push notifications. Write/call your congressperson... (cont'd)
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and give them your thoughts on the TCPA. Just for FYI...the Science and Technology committee has jurisdiction over the TCPA. If you don't reach out, expect them to put a torpedo in the side of any automated dialing soon. science.house.gov/about/memb…
Waiting on hold and the company's hold message states "Your call is valuable to us, please continue to hold." Not sure "valuable" comes out on the other end of the phone the way it went in. "We're going to make good money off you, please don't go away."
Chip Sharp | ETHGas ⛽ retweeted
Enjoying seeing all our sales teams faces this afternoon to start out our 2021 Sales Kick Off Meeting! We are success sharing, discussing the upcoming needs of clients, our strategies to make 2021 an amazing year ahead, and so much more!
My nominee for worst CX in recorded history is @youfit. They have the easiest sign-up process followed by the most arduous cancellation process specifically designed to milk as much money out of their customers as possible. It's like if a bank teller was also a mugger. #CX
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Beautiful day for golf! @PowernetCo is the cart sponsor today, just another way we continue to give back to our local communities! xitter.cf/cx_sharp/status/132220…
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Call me a snob, but I'm immediately suspicious of anyone that only dials 7 digits.
The @Powernet #MadBatters are @PascoCoSports Co-Rec East League Champions! Next stop the County Championships against the West League Champs #404FailureNotFound #WorkHardPlayHard #200PrettyDamnOK
Chip Sharp | ETHGas ⛽ retweeted
Shout out to Tom from MySpace. Homie cashed his check, and bounced. He never tried to influence elections, be an advocate for "free speech," purchase competitors, sell our information or any of that. Just taught us all some basic HTML and rolled out.
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Chip Sharp | ETHGas ⛽ retweeted
Are you a Senior Network Engineer in the telecom industry? Do you have experience in providing advanced technical support and maintenance of core network products? Then check out our open position! Learn more about the position & how to apply: ow.ly/zjQS50xr5g8
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