Sr Director of Customer Applications at Caribou Coffee. All opinions are my own, although coworkers/family agree ~37% of the time.

Minneapolis, MN
Joined April 2008
Include

Only show posts containing:

Exclude

Hide posts containing:

Time range
-
Minimum likes
The problem has been fixed. It was on our end. Thanks for letting us know!
1
1
48
Replying to @cariboucoffee
@cariboucoffee Is there a chance that you'll bring me an iced crafted press to my current meeting? Puuuhhhllleeeasssseeee?!?!?!?!
1
2
65
Replying to @cariboucoffee
*can't talk, eating another...*
15
Replying to @cariboucoffee
@cariboucoffee Could I get a public sponsorship deal for eating the Pumpkin Cream Cheese Muffins? I promise to always walk around with one in hand, but you'll have to restock me at least once an hour.
1
2
200
Don't forget the marshmallow shot!
34
Replying to @akardell
Hi Aaron, I'd love to hear about it. We do use it every day, but there's certainly always room for improvement. I'll DM you my email in case that's easier for you to elaborate.
143
Another option is opening the app, click "More", then "Transaction History", and then "Download Receipt" under your relevant order
13
You can 100% do that already ♥ When you open the app and go to the rewards screen, just swipe left/right the reward that you'd like to share - you'll be able to send the pick-ups to whoever needs it!
1
22
That most embarrassing part of this bug is that we weren't using coffeeipsum.com/ - we'll make sure to use something more clever next time ☕🤓
1
2
34
We're working on bringing it back. cariboucoffee.com/menu will work in a pinch, but you're right that it should be available in all places.
28
If you're an Apple user, the new version (5.0.7) has been released and is fixed. Hopefully your phone auto-updated, but if you're not seeing it check the app store. The Android update will be out soon.
1
18
It is a bug. We'll be submitting a new release to the app stores later today to get this fixed. Sorry it wasn't caught before you experienced it 😞
1
44
Thanks for letting us know. I'll look into it right now, and we'll get it fixed right away!
1
1
104
In the app, if you go to the Rewards screen, you can swipe left any reward that says "Redeem Now". That'll show a "SHARE" button you can click and send your friend some joy!
1
2
Sorry - that store had a power outage. If it happens again, we'll make sure the menu shows the store is closed (rather than the above sadness, my heart can't stand the sight of being out of hot chocolate...)
1
You were right. It was us. Fortunately, we launched a new tool today to make sure this problem stops - so thanks for your patience!
2
That's a great catch! Thanks for calling it out - we can get this fixed.
Barcode is there, but we need to make it a lot louder 🔊! On the homescreen, you'll see a bar at the top - slide it down & you'll see it.
1
Replying to @cariboucoffee
We absolutely wish these issues had been caught sooner, but the feedback has helped us move mountains in catching & fixing them quick. You're going to love the new features! Are you still encountering this often?