El Centro Europeo del Consumidor proporciona información y asistencia gratuita a los #consumidores en reclamaciones de #compras transfronterizas europeas
España
Joined February 2013
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Centro Europeo del Consumidor en España retweeted
🤔 Did you know consumers are actively looking for high-quality, longer-lasting products, and are willing to pay more for them?
From 27 Sept 26, producers can use the new EU GARAN label to showcase product durability across the EU.
ℹ️Read more: link.europa.eu/xHgdVD
Centro Europeo del Consumidor en España retweeted
📢 Registration is now open for the International Product Safety Week 2026!
Join us in Brussels on 7–10 Sept 2026 for the 20th anniversary edition.
🌍 Meet experts from around the world
🛡️ Discuss the future of product safety
🗓️ Register by 31/07/26
ℹ️ec.europa.eu/safety-gate/#/s…
Centro Europeo del Consumidor en España retweeted
Happy World Consumer Rights Day! 🎉
Celebrating 440 million consumers at the heart of our actions.
Safer products, stronger enforcement, real accountability.
🙌 We’ll keep protecting consumer rights — online and offline.
Centro Europeo del Consumidor en España retweeted
Every purchase is an opportunity for you to learn and you have some responsibilities.
Be confident, be curious & make the best of your choices. If you face any problems, you can contact your European Consumer Centre Network in your country.
What’s your best piece of advice? 👇
Centro Europeo del Consumidor en España retweeted
Understand the rights and obligations, preserve that common sense, and be careful. What seems too be true is probably a scam.
What’s the best piece of advice you can give to consumers?
🔊 Let us know in the comments!
Centro Europeo del Consumidor en España retweeted
In the EU there is a very good ecosystem of consumers, from information advice to redress and enforcement.
What improvements would you like to see in how consumer rights are enforced or supported?
Let us know in the comments! 👇
Centro Europeo del Consumidor en España retweeted
Did you know that the European Consumer Centres Network (ECC-Net) offers EU residents and citizens advice on their consumer rights and legal protections when shopping and travelling in another EU Country, Norway or Iceland? 🙌
➡️eccnet.eu/
Centro Europeo del Consumidor en España retweeted
World Consumer Rights Day is approaching! 🙌
We need to make sure that consumer rights remain at the top of the political agenda in Europe.
How do you think consumer rights will evolve?
Let us know in the comments! 👇
Centro Europeo del Consumidor en España retweeted
🛍️Black Friday is coming - and so are fake shops, counterfeits and too-good-to-be-true deals.
See something suspicious? Report scams directly on the platform using the #DSA reporting tool.
Thanks to the Digital Services Act, platforms must act and you can appeal if they don’t.
Centro Europeo del Consumidor en España retweeted
🎉 The European Consumer Centres Network @ECC_web celebrates 20 years of helping consumers resolve cross-border disputes.
🔹1.85M consumers assisted
🔹150+ legal experts
@EUCssrMcGrath meets ECC-Net & stakeholders to mark the milestone & look ahead.
Stay tuned!
Centro Europeo del Consumidor en España retweeted
🎮 Taking action on in-game consumer practices!
We hosted a workshop to discuss the CPC Key Principles on In-game Virtual Currencies & explore how game design aligns with EU consumer laws.
🗣️ Industry representatives, the CPC Network, consumer organisations & academia joined!
Centro Europeo del Consumidor en España retweeted
💡Almost half of consumers in the 🇪🇺 encountered fraud and scams online in 2024.
Today's workshop to tackle online consumer fraud with the CPC Network, @ECC_web @Europol & national law enforcers shows our commitment to protecting consumers online.
More 👉europa.eu/!XX8xJM
Centro Europeo del Consumidor en España retweeted
A petición de la Presidencia española del Consejo de la UE, el CESE @EU_EESC indagará en la publicidad emitida por los influencers y su impacto en los consumidores.
eesc.europa.eu/es/our-work/o…
Centro Europeo del Consumidor en España retweeted
SAVE THE DATE
50 Years of EU #ConsumerRights - an online celebration🥳
📆Wednesday 30 November
🕘19:30 - 20:30 CET
More details here ⤵️
Centro Europeo del Consumidor en España retweeted
Centro Europeo del Consumidor en España retweeted
... el coste real de producción de dicha energía, sin que se vea influenciada por prácticas desleales o abusivas que afecten al incremento del precio de producción. Insistieron que es necesario revisar estas prácticas o actuaciones especulativas...
Centro Europeo del Consumidor en España retweeted
En la reunión mantenida en el día de ayer entre el Consejo de Consumidores y Usuarios (CCU) y la Comisaria de Energía de la Comisión Europea, Kadri Simson, los vocales del CCU expusieron que los consumidores deben pagar en sus facturas de electricidad ...