EffectUX (@effectUX) profile picture

Expediting the pace of change to achieve Customer Experience, Workplace Culture, Leadership and Wellbeing goals.

Joined May 2014
Skill sets for your CX team that will propel your CX strategy- cx-journey.com/2013/11/balan… - @annettefranz @VOCMountaineer #CX
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All teams contribute to the customer experience via @forbes -forbes.com/sites/deniselyohn… by @deniseleeyohn #CX
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Knowing which kind of customer feedback is coming from to best determine how you act on it - by @micahsolomon -forbes.com/sites/micahsolomo… #CX
6 Considerations for Using Feedback to drive your Customer Experience Strategy huffingtonpost.com/entry/6-c… via @HuffPostBlog #CX
How brands connect with consumers can be a complex landscape - 5 questions to consider bit.ly/2uSmJ4Z via @McKinsey #CX
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"Measuring customer satisfaction does not tell anyone how to achieve it" - hbr.org/2007/02/understandin… by @ChrisMeyer16 and Andre Schwager #CX
With an increasing focus on the #CX Ecosystem, we spoke with @strongthinks @quarry to dive deeper into this topic - goo.gl/s4bmHe
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Don't forget to call Mom & thank her for all she does! Lets empower #ConfidentMoms everywhere! Happy Mothers Day! effectux.com/mothersday
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Are internal barriers getting in the way of your success? There is still time to find out for 50% off in March: effectux.com/individualiwd20…
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Are internal barriers getting in the way of your success? Take 15 minutes to find out for 50% off in March: effectux.com/individualiwd20… #IWD
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Happy #InternationalWomensDay! Want to take the Confidence Index? We're giving away 100 free here: goo.gl/vGdZ9x
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Honored to be part of the #IAMempowHER event with The Glow Effect on Saturday - thank you to all sponsors + attendees for making it amazing
1 day left to purchase early bird tickets for our #empowHER event: empowHERdtla.eventbrite.com! Use code "GLOWGETTER" to save 20%. #IAMempowHER
How to Close the Confidence Gap for Women in the Workplace - huffingtonpost.com/sarah-dea… via @HuffPostWomen
So You Measure Your Customers... But, How do Your Customers Measure You? huffingtonpost.com/sarah-dea… via @HuffPostBiz
Be inspired by other industries @effectUX attends an awesome class by @AllisonKluger1 on the human connection and biz