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Eric Bryn

@ericbryn

Opinions are my own

 Chicago
ericbryn.com
Joined February 2008
  • Tweets4.6K
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  • Followers2.2K
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Zero Moment of #Trust linkd.in/15Fg5CF how #ui #ux #cx drives consumer trust
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Hey @NVEnergy I reported Sun 5/8. This pole leans approx 30 degrees from vertical towards my home. Primary wire to home drooping in yard now. Let’s take care of this #hazard before serious #accident or #injury . Your CS has been stellar on the phone, but we need action.
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Good morning @ComEd … primary wire off the pole and making its way to the ground … alley off Leonard Pl between Wesley Av and Asbury Av in Evanston Illinois
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In The Dark with @davespecter youtu.be/QZqHyAw7nKE via @YouTube #theblues #blues really quite awesome
A year ago today, I was recovering from a stress induced heart attack. I'm thankful that I'm totally fine. I wanted to remind you that self care is not selfish. You do not need to 'crush things' every single moment of every single day. Life is precious--don't forget to live it.
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If anyone wants to see the power of a long term brand strategy, story, and core values finding signicant marketplace presence, look no further than @HawaiiLife
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Excellent report and guide to assess stakeholder impact via @OmidyarNetwork omidyar.com/insights/using-s…
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Key quote: "U.S. companies must adopt a top-down culture that fully bakes trust into the company’s strategy, operations and broader DNA.” Consider too how #uxdesign #cx imparts (impacts) trust
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Reposting this from 2015...concepts still highly relevant, arguably even more do today given the hyper marketplace (for your) attention
Eric Bryn (@ericbryn) profile pictureEric Bryn@ericbryn24 Jan 2015
Zero Moment of #Trust linkd.in/15Fg5CF how #ui #ux #cx drives consumer trust
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My experience is this is critical for success, particularly related to product dev/marketing; boots-in-trenches sales reps often have the most visceral and “real” client insights
Nimble (@Nimble) profile pictureNimble@Nimble25 Jun 2019
"Is a Siloed #Sales Model Still the Best?" via @SalesHacker #B2B bit.ly/2YRnQRr
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The mad scientist delivering the value, living the product @gregrobertson @CloudCMA, #CX #UX matters for clients’ livelihood and revenue growth
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Companies that invest in employee experience have higher velocity of innovations and twice the revenues hbr.org/2019/06/why-every-co…
Looking forward to giving a presentation on this issue and moderating this panel, "Ethical considerations concerning predictive analytics, AI, machine learning” at the upcoming @RESOStandards fall 2019 conference
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Excellent article on #DataScience, helping marketers understand correlation vs causation nim.org/en/publications/gfk-…
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Friday Flash: Choose your own adventure: mailchi.mp/1000watt/you-have…
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Question 1 to my class of 30 freshman and sophomores at Loyola University Chicago (Mass Comm): Who knows what @zillow is? Answer 1: All did (shocking? to me, not really)
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Question 2: Why do you know @zillow? Answer 2: Personal rental search needs and parental use for home purchase (shared experience across family? similar to how @netflix and @Starbucks "work" in a family sharing environ?)
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Question 3: How do you access @zillow? A3: App and/or Web (mixed). Then we did a deep dive in to @Rich_Barton, Crossing the Chasm, and #informationdesign as it relates to #innovation and category #disruption.
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Agree! Here’s a key insight (quintessential @1000wattmarc synthesis of massive, entangled issues): “People in real estate are great at selling. They need to get great at informing.” Thank you @SteveHarney for the interview and insights.
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Interested in @KermitRuffins history lesson on #NewOrleansLA #Jazz and his favorite “wild food” soup? Listen to the @davespecter Blues From The Inside Out podcast, Episode 1 bluesfromtheinsideout.libsyn…
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If you love #theblues #chicagoblues #chicago this podcast gives you the artists’ view, artist talking to artist, insights you’ve not likely heard before
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