RIP Customer Service. So sad to experience deminishing service at well known brands @BritishAirwaysT can’t speak to a real person anymore. Going to lose more customers
Excited to be returning to @HighwoodSchool today for their annual Wellbeing Inset day. Obviously missed last year. Today we’re proactively strengthening #resilience and overcoming #anxiety
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Been away from Twitter for a while so thought I’d get back on it in 2022. Here’s an article I thought you’d like
If you want the best results for your recruitment business, focus on your managers – new blog from Simon Thorpe @expressions2003 > rec.uk.com/our-view/insights…
Hear from Simon at the REC Management Academy, starting 1 Feb – sign up here: rec.uk.com/managementacademy
What About Me one of the only #proactive #wellbeing provisions available all for less than £1 per week. linkedin.com/posts/simon-tho…
Haven’t tweeted for a while. I’ve been a bit busy creating this.... linkedin.com/posts/simon-tho…
Brand new customers only ! What about ‘Thank you for your loyal custom’ ? Looks like I’m going to leave @virginmedia having been a customer since it’s inception because some overseas call centre op cannot reduce my bill by £8 a month to keep me. Shameful
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How do we emerge from this with minimal casualties and issues and maximum opportunities and success ? Understand WHY, WHAT and HOW youtu.be/jWclThaYo5c
We may not have control over much of what is happening right now, but we DO have a choice in how we deal with it. What we do now will have implications tomorrow and for the foreseeable future. Plan Do Review assertively, progressively and wisely. youtu.be/Lc_pPpU4Qsc
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Adapting in the current climate linkedin.com/posts/simon-tho…
Another video aiming to help us all get through the current situation. Please, like, share and comment and let me know if you want to be involved in the weekly Wellbeing social hub. Stay Safe and Sensible v.gd/uyQuYZ
Great to be asked back again. #Practisemakespermanent – at Woking, South East
Great way to start the spring term (as we do every year) with a designated INSET on staff wellbeing. Time to reflect and develop strategies to prioritise our time and understand the importance of relationships.
#beingthebestyou
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Just a little something you might find useful for the year ahead. Hope it helps. linkedin.com/posts/simon-tho…
Had the need to get my car tyre fixed or changed and after 2 unsuccessful visits to other fitters @Merityre in St Johns Woking not only repaired my tyre they were excellent in all dealings. Gets my vote from now on. Highly recommended. – at Woking, South East
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Almost there Richenda. Have you learned anything by using this 21 day challenge ?
Day 17 of my #happy21daychallenge 3 things I am grateful for 1 Good friends 2 Smoked cheese 3 @Spotify #Dressage #music playlist Today's #positiveexperience: #coastal #walkies #Durdledor @expressions2003
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Replying to @charliejnwalker
@charliejnwalker We met at the Quinsa Christmas party, great to see you starting in tomorrow's game. It's your time to shine buddy. Go make us all proud. – at Esher, South East
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Beautiful day in #London today reconnecting with a client about assisting in their growth through top tone Leadership. The Royal parks are such an oasis to work in @colicciuk
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Staying @HolidayInn Norwich tonight and not a great experience. Basics not provided and we chose a reputable hotel to stay in ? – at Norwich, England
Just watched Sacrifice on Netflix and once again inspired by the genius that is @DerrenBrown fascinating and moving demonstration about what humans can do, but ultimately think about doing. Very powerful ! – at Woking, South East
Final clip - Customer First Masterclass: youtu.be/rWpq-T9_wHQ?a via @YouTube













