How about checking our return date before you send 1/2 lost cases to our house @British_Airways
gabrielleadlestone retweeted
Replying to @British_Airways
Currently 4 days into a 9 day holiday and no sign of our bags. Absolutely appalling and pitiful situation. There is no information available. You have some huge claims coming your way. Be ready. Get it sorted.
@chloe_adlestone you'll forget v quickly. Children always do

