Gilles (@gilles) profile picture

Tech exec | CTO @ ADT | Ex-Google, Zendesk, Motorola, Apple, Adobe | Building platforms at the edge of AI, security, and the connected home | SF-based

San Francisco, CA
Joined March 2007
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I was paying for 1,300 Mbps and getting 124. Instead of calling my ISP, I pointed an AI agent at my home network and said: diagnose it yourself. What happened next changed how I think about agentic AI.
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Serve Robotics opened its 2,000 delivery robots to any API call, AI agents included. Robots are becoming infrastructure software can summon. The hard part is now permission: who can send a robot where, and who answers for it. therobotreport.com/serve-rob… #PhysicalAI #Robotics
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United won’t let AI agents buy its tickets. Privacy and federal rules are real reasons. But its CEO said the quiet part: “I don’t want to create another middleman.” Agent commerce isn’t stuck on capability. It’s stuck on who owns the customer. theverge.com/ai-artificial-i… #AI #AIAgents
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Whether you're looking to increase visibility, build valuable relationships, or showcase your leadership in smart home/ IoT, participating in the #ZWave Alliance ballroom is an effective way to boost your brand and make an impact at #CES. Secure your spot: z-wavealliance.org/eve/z-wav…
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For context: at ADT, my team brought in Cursor and rolled it out to engineers and colleagues outside engineering. It works because AI never got its own path to production: spec, architecture review, a human approving every change.
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A familiar voice is no longer proof of identity. AI-faked executives allegedly got employees to wire $129M. The fix isn’t deepfake detection. It’s a rule: no money moves on a call alone, and anyone can say “let me call you back.” schneier.com/blog/archives/2… #Cybersecurity #AI
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Oura is buying an AI primary-care startup for $625M. The pattern: a device that senses, AI that interprets, a trained human who takes over. The hard part isn’t the AI. It’s the handoff.theverge.com/gadgets/1031284… #DigitalHealth
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AI agents didn't beat the defenses that held. They found every open door. One attacker ran a dozen agents with safety training stripped out and pulled Taipei emergency dispatch records. AI makes reach cheap. Basics still win. thehackernews.com/2026/11/ta… #Cybersecurity #AIAgents
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A fridge is now an attack surface. Hackers set supermarket fridges across Europe to 50°C, some reached through default passwords on the open internet. Devices don’t fail at launch. They fail when nobody owns them. cnbc.com/2026/11/09/europe-f… #Cybersecurity #IoT
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Connecting AI agents was the easy part. Getting them to mean the same thing is the hard one. In a home, that gap isn’t a productivity issue. It’s a false alarm at 3 a.m., or a real one that gets ignored. Good piece by Keith Ferrazzi and Wendy Smith: cio.com/article/4222319/conn… #AI #AgenticAI
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Avi Rosenthal, Chair of the Board of the Z-Wave Alliance, discussed the latest and greatest going on with the Alliance, the work happening behind the scenes, and what’s coming next for #ZWave on the Embedded Executive podcast. Listen here: embeddedcomputing.com/techno…
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Great evening hosting the @ZWave_Alliance Fall Summit at @ADT HQ in Boca Raton last week. Consumers don't care about protocols. They care whether their devices work together, simply and reliably. Open standards are how we get there. #ZWave #SmartHome
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Gilles retweeted
There's nothing kind about letting good people live in a fantasy world that no longer exists. You have to tell them, even if it hurts. Because the sooner they accept reality, the sooner they can adapt to the future.
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Part 2 of the home network saga. The dish is up. I tested failover the simple way: pulled the cable with a ping running. Within 30 seconds the house was on Starlink. No ping dropped. Nobody noticed. An hour later the router stopped talking to the house. A reboot fixed it and wiped the logs. Wrong order, I know. So there is no proof, only the agent's best guess (four cable pulls in five minutes on a minutes-old config) and a tripwire that would prove it wrong. The real shutoff case, modem powered but line dead, passed too. Coax unscrewed, Ethernet left alone, one lost ping. The cameras now upload through the dish, so the standby link gets used every day. One access point from Part 1 spent two weeks in a vendor's RMA queue. Fixed now, ships after the holiday. The agent can write the emails. It cannot make a warehouse move. Part 1: linkedin.com/pulse/i-paying-… Full story: linkedin.com/pulse/i-gave-my…
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Gilles retweeted
I think the release of Bun 1.4 marks the end of programming as we know it. Anthropic and OpenAI developers live in the near future and if we pay attention, it's what's coming for the rest of us by next year: pauldix.com/the-end-of-progr…
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It even diagnosed a dead access point down to its FCC filings, built an RMA evidence package with video, and drafted the support emails. Replacement is in the mail.
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It was also wrong twice. Once about a QoS mode. Once when it ran a speed test while my laptop was on fiber in another city. Both times its own measurements caught the error in minutes. That discipline is the product.
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Result: 1,289 Mbps at the router. 99% of the plan. Latency under full upload load: 68 ms, down from 2,400. Every room now beats the old network's best case.
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Install night it read photos of my AV cabinet, pulled vendor docs live, and walked me through the swap step by step. My request: guide me like a golden retriever. It did. Every device rejoined on its own.
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