GoBank

Update: We have finished our maintenance and all account features should now be available. Thank you for your patience during this time!

Update: Our team is working to complete our updates to better serve you, but it's taking longer than expected. We appreciate everyone’s patience as we restore services as quickly as possible. Please check back soon.

🔧 Planned Maintenance🔧We are continuing to upgrade our systems to give you a better experience. As part of this, some features including account login, may be delayed or unavailable, so we encourage you to access your account before or after this timeframe.

Update: Our August 13, 2023 maintenance has been canceled. We appreciate your patience during these upgrades. Thank you!

Update: We have finished our maintenance and all account features should now be available. Thank you for your patience during this time!

Update: Our team is working to complete our updates to better serve you, but it's taking longer than expected. We appreciate everyone’s patience as we restore services as quickly as possible. Please check back soon.

🔧Weekend Maintenance Alert🔧We are upgrading our systems to better serve you on August 12, 2023, from 2 am – 4 am PDT and August 13, 2023, from 2 am – 4 am PDT. As part of this process, some features and functionality, including account login, may be delayed or unavailable.

🔧Upcoming Planned Maintenance🔧

Update: All services are now back up and running. We appreciate your patience during this time.

We’re experiencing a temporary issue with one of our processing partners that’s currently affecting your card and account features. We apologize for any inconvenience this is causing.  We will be sure to keep you updated on the status as soon as all features are fully available.

❗Service Alert❗️ Our call center is back up and agents are now available. We appreciate your patience during this time and apologize for any inconvenience this may have caused.

Hey customers! We understand some of you may have experienced a delay in receiving your direct deposit. We're sorry for any inconvenience this caused. Please check and refresh your balance to confirm your deposit was received. If you have questions, please send us a message.

❗Service Alert❗️Our call center agents are currently not available which will delay our ability to assist you. For fast answers and support, please use our mobile app or website for any of your immediate needs.

🚨Attention 🚨 always be on the lookout 👀 for fraudsters.  Watch out for these scams going around right now: 1. Fake Covid Assistance  2. Fake Benefit Program giving out $1,000 in benefits 3. Fake Security Alert with a link to “secure your account”

❗UPDATE❗ All services are now back up and running. We appreciate your patience during this time.

❗UPDATE❗We are sorry it is taking longer than expect to get services back up and running! We want you to know this is our highest priority, so we will let you know more when we can.

🚨We are updating our systems to better serve you.🚨

❗Maintenance Update❗

🚨BEWARE 🚨 Tax time is here &, people might start calling or emailing claiming to be the IRS… This is a scam! The only way you will hear from the IRS is by snail mail. 📬

Save the date(s)! 📅​ ・January 31 - You should have received all your tax related documents​ ・April 18 - State and federal taxes Due❗️ (April 19 for ME & MA)