Design Leader and Strategist
London, UK
Joined September 2009
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- Following574
- Followers398
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Gautama Payment retweeted
Execution environments are designed to be fail-safe. Innovation environments are designed to be safe-to-fail.
Gautama Payment retweeted
"Ethical design is a question of incorporating empathy directly into the process from the start."
Our experience design director
@gpayment discusses ethical design for children with
@BiteTrends
Gautama Payment @gpayment Experience Design Director @ThisisZone on how brands & tech companies can navigate the complexities of the digital realm to deliver ethical digital experiences for children
bit.ly/38O5kAR
Gautama Payment retweeted
Back on the speaker circuit for 2021, proud to be part of the line up at this event. I'll be talking about the death of UX (morbid I know) and @Shopify is sponsoring tickets for those who need it!
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Gautama Payment retweeted
When unpaid extra time = profit margin, you're financing someone else's business with your time, probably thinking it'll allow you someday to do the same. The ultimate Ponzi.
Gautama Payment retweeted
If your company requires you to work nights and weekends, your company is broken. This is a managerial problem, not your problem. This is a process problem, not a personal problem. This is an ownership problem, not an individual problem.
Gautama Payment retweeted
Think of the last time you heard a teacher or presenter say "I'll be going fast; we have a lot to get through today."
How often have you heard someone say "we're going to go slow; I want to make sure you understand these concepts."
Why is learning something you "get through?"
Gautama Payment retweeted
The only thing separating our current government from House of Cards is Dominic Cummings pushing John Bercow in front of a Northern Line train.
Gautama Payment retweeted
#uxdesigners: The individual contributor and manager levels are becoming more well-defined.
I adapted Peter Merholz's frameworks in a trimmed down format optimized for slides.
View both tracks on my new portfolio website: malouie.com/individual-contr…
#designmanagement #productdesign
Gautama Payment retweeted
*Steps up the mic .* I’m excited to announce that I am joining @johnmaeda’s team at @PublicisSapient to advance understanding and practices for responsible digital transformation. Thrilled to be joining this forward-thinking org at such a critical moment for business and tech.
Publicis Sapient Names Buley Experience Research Lead bit.ly/2o9aUcE
Gautama Payment retweeted
.@Geek_Manager with the best quote: “If your manager calls you a resource, you get to call them overhead”
Gautama Payment retweeted
“As a leader, what does my team want to hear from me?”
- I’ve got your back
- I’m going to protect your time from distractions, including my unintentional ‘drive-bys’
- I trust you
- you have autonomy to solve problems but you can also say ‘I don’t have a good answer right now’
Gautama Payment retweeted
Apple has cemented a turning point for the future of the web. In building products, the question is moving from “how much data can we gather” to “how little data can we gather” to deliver the same value proposition.
Gautama Payment retweeted
Last month we shared this article on Chatterbox + how (our very own) Neil Pawley devotes a portion of his spare time to its development - which we're pleased to reveal is well underway with their talking newspaper now live on Alexa 🗣️
Congrats @Chatterbox_news 👏
#norfolk #tech
Want to know more about the advantages of devoting time to charity? Read our latest blog where Neil Pawley talks into his work with @Chatterbox_news – the talking newspaper: foolproof.co.uk/journal/5-th…
#charity #charitywork #norfolk #talkingnewspaper #technology #tech
Gautama Payment retweeted
If you work on a team that changes its priorities based on learning, you’re agile. – at Barcelona, Spain
Gautama Payment retweeted
"Oops!" "Uh oh" "Hmm..." 😩 The world is full of useless error messages. But we can change that! Try Content Designer Rhiannon Jones' framework for writing thoughtful error messages that really help people. medium.com/deliveroo-design/…
Gautama Payment retweeted
When you cancel a service, you can tell if a company is a “Keep Customers” company (hostile, tricky policies, retention mazes, etc) or a “Keep Customers Happy” company (easy to cancel, well wishes, fair policies, etc).
Gautama Payment retweeted
Good explainer on the new anti-adtech features coming in the next Safari. If you ever needed a reason to dump Chrome, this is it. Stop feeding the adtech monsters all your personal data. Starve the beasts. theverge.com/2018/6/4/174270…
