Joined March 2025
Greg Perotto retweeted
SITUATION EXPLAINED: Why is every AI lab starting a deployment company? @matt_slotnick on what's driving the trend: "The thing we currently call FDE is gonna blossom into a lot more different jobs... all really about how do we bring applied intelligence into the flow of work and out of the data center and into the real world." "Every company will, in some ways, become a deployment company."
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Greg Perotto retweeted
Replying to @matt_slotnick
Bring on alll the software yapping, Matt. #TDX26
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Greg Perotto retweeted
Replying to @matt_slotnick
Bring on alll the software yapping, Matt. #TDX26
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Greg Perotto retweeted
will be on again today at TDX during the partner keynote at noon. ping me if you're around! would love to say hi and prove i'm non-anon @MetacriticCap
thank you to salesforce for allowing me to yap about software IRL for a change
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Wow has @uber service gone downhill. Seems like QA is gone. Drivers accept rides then never show or cancel. Downloading @waymo app to remove the bad behavior of drivers from the equation.
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Also @uber driver didn’t respond to in app messages nor pick up the phone call. Bye.
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Greg Perotto retweeted
pumped to be a part of this. see you all on stage wednesday. ping me if you'll be there! i can neither confirm nor deny whether i can give a shoutout to twitter followers. but please minimize heckling either way @salesforce @partnerforce
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Greg Perotto retweeted
Replying to @Benioff @salesforce
That’s right! Your CRM shouldn’t live in another tab. 🗣️ No more digging through threads or guessing what’s next. Slackbot preps the briefing, @Salesforce powers the customer data, and you show up ready to win the deal.
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Greg Perotto retweeted
Replying to @Benioff @salesforce
excited to plug our subagents into this… is the preferred integration path with a CRM managed package or through slack marketplace?
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Greg Perotto retweeted
New: Slack CRM. AI on top, salesforce underneath. One pane of glass. 🤯
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.@ChipotleTweets too much to ask for to have restaurants put the actual (larger) size queso that we ordered and paid for in our bag? Oh and chips that arent stale would be nice as a surprise, maybe every 10 or so orders?
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Replying to @sampullara
i think people are still dramatically underestimating the impact of what it means when MCP is everywhere
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Way to fail as a brand by @FerrariUSA @Ferrari: 1) Send invite to ppl u want as customers 2) Dont staff RSVP phone # 3) Dont clear out vm inbox so customers hear "mailbox full" 4) Dont enable ur only SEA dealer to help w/ RSVPs 5) Email back <24 hrs from invite: Sorry were full
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alphasense launching agent-led expert calls is brilliant. it's the perfect distillation of the value of expert networks: to deliver you pages upon pages of diligence tailor made to reinforce the point you already decided you're going to make
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Had this exact conversation with a Chief Growth Officer at a major consumer goods company. Minute 1 of meeting: “i do not need a CRM, i know who the buyer at Walmart is”. My response was a (more vertical specific version of)
Replying to @matt_slotnick
the reality is that the modern CRM looks a lot more like byzantine business process management orchestrator than the contact management spreadsheet you're imagining
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the SaaS to AI transition is going to be lot messier and less straightforward than people will admit the CRM to AI CRM trope sounds really nice on paper, but the reality is a lot more complex but because people like digestible narratives, those are the ones that persist 🧵
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people are overly focused on AI margins. modern SaaS math assumes a certain operating structure that is labor intensive eg you need 80% gm to pay for all of the typical costs that allow you to eventually run cash flow positive and 50% gm breaks the math... in THAT model
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Greg Perotto retweeted
Wrote down some thoughts on building agents **ahem** automation with LLMs for enterprise connordoyle.substack.com/p/o…
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