Restaurants reporter for The Wall Street Journal. Chicago via NYC. Soup-maker, bike-rider, piano-player. [email protected]

Chicago, IL
Joined February 2009
McDonald's for your energy fix? Likely will be cheaper than many competitors. The world’s biggest burger chain is entering the world of energy drinks and specialty sodas wsj.com/business/hospitality… via @WSJ
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What's one of the top labor concerns for big sit-down restaurant chain CEOs? Surprise--it's having enough dishwashers. The immigration crackdown and teens less interested in kitchen jobs have made the suds scramble worse. wsj.com/economy/jobs/restaur…
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The value wars are great for consumers, but coming at a time of record high beef prices for chains. Profits at the nation’s biggest burger chains are under pressure—they’re serving up discounts anyway. wsj.com/business/hospitality… via @WSJ
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A recent mandate at Cracker Barrel highlights a new era of belt-tightening that is stripping work travel of whatever shred of glamour it had left. Eat at Cracker Barrel when traveling and no booze! wsj.com/lifestyle/workplace/… via @WSJ
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It's a big week for Starbucks CEO Brian Niccol as he speaks to investors about his plans--on top of a big year+ in turnaround mode of the world's largest coffee chains. Have you noticed friendlier baristas, writing on cups? wsj.com/business/hospitality…
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Embattled Southern-style chain Cracker Barrel is seeking to rebuild its critical holiday business after the logo controversy. Many customers care less about the politics, just want better food wsj.com/business/earnings/cr… via @WSJ
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Not talking turkey, but burgers, fries, chicken sandwiches and all the other foods powering the American restaurant economy. So great to dive deep into fast-food with @EmilyRPeck .
In this interview I learned that chicken and cheese pulls are everything in fast food right now, plus all about the struggles of Starbucks and McDonald's ... and so much more. Great fast-food conversation with @heatherhaddon of the @WSJ for @Slate slate.com/podcasts/slate-mon…
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It's never easy to run a restaurant, so how do you get diners to leave their kitchens? Prove you are a better value than just eating at home, hammer specific deals, bone up on service. wsj.com/business/hospitality… via @WSJ
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KFC for years was the reigning champ of chicken in the U.S. Now it ranks 4th. How did the chicken chain lose customers, and how is it fighting to gain them back? KFC is shaking up its ranks to regain its chicken stature. Will it work? wsj.com/business/hospitality…
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There’s so much more to the Cracker Barrel story then you may know: How the revamp of Cracker Barrel landed the restaurant chain in a cultural-war firestorm and why it continues to challenge the company wsj.com/business/the-cracker…
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It was a project months in the making, and days in execution--some of Starbucks's biggest cuts and closures in years. Will it lead to a better company? That's the bet: wsj.com/business/hospitality…
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Cracker Barrel has cut ties with the ad firm that designed that logo that got so much backlash. Prophet, a global marketing firm, had worked for Cracker Barrel on its modern remodels as well, now suspended wsj.com/business/hospitality… via @WSJ
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Cracker Barrel Monday  apologized for how it communicated the logo changes but didn’t pivot from plans to keep updating the brand--and said its values remain the same. Think this will help? It is complicated to be a consumer brand today: wsj.com/business/hospitality…
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