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HelpSpot

@helpspot

Beyond Efficiency. Superior Customer Service.

helpspot.com/
Joined April 2009
  • Tweets1.9K
  • Following21
  • Followers598
175Media
Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)Photo by HelpSpot (@helpspot)
In episode 734, @RobWalling interviews @ianlandsman, founder of @helpspot, about quitting his job to bootstrap HelpSpot, how he transitioned from largely on-prem software to SaaS, and AI’s role in customer service. Check out the rest of the episode 👇 startupsfortherestofus.com/e…
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Getting excited for some cool stuff coming to @helpspot soonish. Adding features that will have the potential to change the way a lot of customers use the product.
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HelpSpot retweeted
HelpSpot (@helpspot) profile picture
HelpSpot@helpspot6 Mar 2023
💳🪪Last week we rolled out HelpSpot 5.3, which includes a great new feature that lets you automatically redact SSN's & credit card numbers from tickets. How do you actually do this in HelpSpot? Let's dive in!
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We work with some cool clients @growandconvert and we recently decided: why not interview them for our YouTube channel/podcast? One of our first was with @ianlandsman, CEO and founder of @helpspot, which has been boostrapped for all 19 years of their existence despite...
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Really like the latest iteration of the WYSIWYG in @helpspot. Simple by default with power when you need it.
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Just tried HelpSpot Vault. Love it! Passwords sent over email live forever. Try @HelpSpot Vault, expiring secure text links. helpspot.com/vault
HelpSpot - Help Desk Software That Just Works

HelpSpot - Help Desk Software That Just Works

HelpSpot is help desk software that turns email chaos into organized support. Simple ticketing, powerful automation, and self-hosted or cloud deployment.

helpspot.com
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HelpSpot retweeted
TJ (@heytjmiller) profile picture
TJ
@heytjmiller4 Oct 2017
The new @helpspot website looks great! helpspot.com
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HelpSpot retweeted
Mah Lima (@Marxyh) profile picture
Mah Lima@Marxyh12 Jun 2017
"Lunch is for wimps." ~ I'm hungry, tho ~.~ @helpspot
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HelpSpot retweeted
Mah Lima (@Marxyh) profile picture
Mah Lima@Marxyh2 Jun 2017
"It's not personal, Inbox. It's strictly business." ~ but of course ;) @helpspot
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working on some @helpspot customer profiles—our customers do such interesting things!
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"It's not personal, Inbox. It's strictly business." ~ celebrating inbox zero with @helpspot (I seriously love our help desk platform.)
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"To me nothing - the negative, the empty - is exceedingly powerful. - Alan Watts" ~ celebrating inbox zero with @helpspot
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I'm taking @HelpSpot's FREE Customer Service Agent Boot Camp. Check it out! helpspot.com/customer-servic…
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It hit me last night that we've been so busy that I forgot to say Thank You @userscape & @helpspot for changing my life the past 8 years! 💜
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Great post. teapawt.net/helpspot/status/781116…
HelpSpot (@helpspot) profile pictureHelpSpot@helpspot28 Sep 2016
Clever Ways to Escalate Your Support Request #CustServ helpspot.com/delightenment/e…
Image from HelpSpot (@helpspot)
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Learned about @helpspot "Comprehensive Web-Based Help Desk Software" helpspot.com on @clockwisepod [PODCAST] #edtech
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Passwords sent over email live forever. Try @HelpSpot Vault, expiring secure text links. helpspot.com/vault
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If you're not using @helpspot Vault, got on it. It's such a useful tool. helpspot.com/vault
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For the first time ever, I have 0 open support tickets for Duet. Thanks @helpspot :)
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Once again @helpspot Vault to the rescue. @queencodemonkey used it today & said - “Damn, thats a cool service.” helpspot.com/vault
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