@herothemes

The Best WordPress Customer Support Plugins.

 UK
herothemes.com
Joined May 2011
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New in Heroic Inbox: the BuddyBoss Integration. Now when a member emails, their community profile loads right in the sidebar, from their membership tier to the groups they run. Your team can stop tab-hopping into WP admin just to place who's writing in. Link in comments →
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herothemes.com/blog/buddybos…

Introducing the BuddyBoss Integration for Heroic Inbox

A support email lands in your inbox. You've got an address and a few lines of text, and that's all. Is this a paying member or someone who signed up free last week? Do they run three of your groups...

herothemes.com
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New in Heroic Inbox: a native @wpcharitable integration. When a donor emails support, your team now sees their full giving history right in the ticket. Lifetime total, recent donations, statuses, campaigns. No admin digging. herothemes.com/blog/charitab…

Introducing the WP Charitable Integration for Heroic Inbox

A donor emails your support inbox. The message is short: "Did my donation go through?" You want to help, but you have no idea who you're talking to. Are they a first-time giver who chipped in $10...

herothemes.com
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1/ Heroic Inbox 3 is here. A shared inbox for WordPress, rebuilt from the ground up so your team gets to the reply faster, on a system that stays quick as your queue fills. 🧵
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4/ One-click Gmail and Outlook. Email Import brings your history over in minutes. No agent caps, no ticket caps. Your team grows, your bill does not.
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5/ To celebrate, new subscribers get 60% off. Unlimited users and tickets. A single month of a four-seat SaaS helpdesk costs more. Read the full announcement → herothemes.com/blog/introduc…

Introducing Heroic Inbox 3: A Faster, More Reliable Shared Inbox for WordPress

If you manage a support or sales queue, you know the feeling. The tool gets sluggish once real volume arrives. The interface buries the reply box under panels you never asked for. And every month,...

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