The latest in CX innovation and thought leadership from around the globe.

Washington, DC
Joined April 2020
ibex earned a 2026 Globee® Award for Excellence for its Wave iX Virtual Agent—the industry-leading conversational AI agent for voice and chat that automates customer interactions while increasing resolution rates and customer satisfaction. investors.ibex.co/news-relea…
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ibex Reports Record Fiscal Year 2026 Financial Results, Introduces Fiscal Year 2027 Guidance! 🚀 Read the press release: investors.ibex.co/news-relea… #AI #BPO #CX #digitaltransformation #CustomerExperience
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This Labor Day, we’re celebrating the people whose talent, dedication, and hard work keep businesses moving and customer experiences strong. Thank you to our teams at ibex—and to workers everywhere—for all that you do. Happy Labor Day! 🇺🇸 #LaborDay #ibex #Teamibex
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We’re proud to recognize David Wilmoth as a 2026 ibex Country Manager Award winner! 🇺🇸 Congratulations, David, on this well-deserved recognition! #ibex #CMAwardsUSA2026 #EmployeeRecognition #Teamibex #ibexawesome
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We’re proud to recognize Shari Reid as a 2026 ibex Country Manager Award winner in Jamaica! 🇯🇲 Her initiative, accountability, and commitment to creating a better employee experience make this recognition well deserved. Congratulations, Shari! #CMAwardsJamaica2026
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We’re proud to recognize Katherine Guiselle Hernandez as a 2026 Country Manager Award recipient for Nicaragua. Over the past four years, Katherine has consistently demonstrated dedication, reliability, and a strong commitment to operational excellence. #ibex #Leadership
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We’re proud to recognize Maria Pia Quintana Martinez for a Nicaragua Country Manager Award! Her energy, positivity, and dedication make her a standout leader and an inspiration to those around her. Congratulations, Pia! 👏 #ibex #CMAAwardsNicaragua2026 #EmployeeRecognition
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Congratulations to Taha Gill, recipient of the ibex U.S.A. Country Manager Award. This recognition reflects his impact in leading major operational launches, strengthening performance, and developing high-performing teams across complex, fast-moving environments. #ibexawesome
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From all of us at ibex, Happy Fourth of July! 🇺🇸 As we celebrate 250 years of independence, we’re grateful for the incredible employees, clients, and partners who continue to make a difference every day. #IndependenceDay
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Congratulations to Nelson Maradiaga on receiving the Honduras Country Manager Award! Nelson’s leadership, dedication, and commitment to supporting his team have made a lasting impact across ibex Honduras. Well deserved — thank you for all you do. #CMAwardsHonduras2026
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Happy Father’s Day to all the dads, grandfathers, father figures, and caregivers who show up with love, guidance, and support every day. Wishing everyone a meaningful Father’s Day from all of us at ibex. #HappyFathersDay
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Today, we recognize Juneteenth — a day of freedom, reflection, and progress. At ibex, we believe stronger communities and stronger workplaces are built through awareness, respect, and action. #Juneteenth #FreedomDay #DEI #Inclusion #ibexawesome
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Congratulations to Samantha Paul on being recognized with ibex Jamaica’s Country Manager Award for the incredible impact she continues to make across the operation. 👏 #ibexawesome #CX #Leadership #CustomerExperience #Operations #Teamibex #Jamaica #AwardRecognition
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This Memorial Day, ibex honors the brave men and women who gave everything in service to our country. We are grateful for their courage, their sacrifice, and the freedoms their service protects. From all of us at ibex, we remember and honor them today. #MemorialDay
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Give it up for Tania Martinez, recipient of Nicaragua’s Country Manager Award! 👏 Since joining ibex in 2021, Tania has made a meaningful impact through her strong partnership mindset, proactive problem-solving, and consistent support across teams. #CMAAwardsNicaragua2026
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Happy Mother’s Day to the mothers across ibex and around the world who lead, support, care, and keep everything moving — both at work and at home. 💙 Today, we celebrate you. #MothersDay #ibex #LifeAtibex
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ibex Reports Record Quarterly Revenue and EPS, Raises Fiscal Year Guidance! 🚀 Read the press release: investors.ibex.co/news-relea… #AI #BPO #CX #digitaltransformation #CustomerExperience
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ibex is excited to announce a strategic partnership with Sierra to deliver seamless, secure, end-to-end AI powered CX solutions. AI-first CX is here. It's time to deliver it at scale. Read the full announcement: investors.ibex.co/news-relea… #CX #AICX #ibex #Sierra
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Happy Earth Day from ibex 🌍 Thoughtful design—of systems, experiences, and everyday choices—can create a more sustainable future. Together, we can build it. 🤝 ♻️ #EarthDay #EarthDay2026 #Sustainability #CustomerExperience #AICX
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ibex is proud to announce another exciting industry recognition – The 2026 Stevie Award for Achievement in Customer Experience at the 20th annual The Stevie® Awards for Sales & Customer Service! #stevieawards #digitaltransformation #cx #customerexperience #awardwinningcx
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