Building cool things, breaking a few too. Fuelled by coffee, ideas, and a sprinkle of chaos.
London, UK
Joined November 2008
- Tweets171
- Following103
- Followers129
- Likes156
The @tinyseo_app and TinyBackup team is in Japan! 🇯🇵
Looking forward to meeting everyone at the @shipandco event in Kyoto tomorrow. If you’re around and would like to meet before or after the event, send me a DM! 😊
#Shopify #Japan
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We’re looking at cyber insurance for our Shopify apps. Anyone already got it? Roughly what are you paying, and how was the process?
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Anyone seeing App Store ads get more expensive this year? Are you still getting the same quality of customers?
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The TinySEO and TinyBackup team will be in Osaka and Kyoto around November 9–16 for Ship&co E-Commerce Connect. If you’ll be there too, or you’re based nearby, let’s meet for a coffee. Send me a DM!
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Tomas⚡ retweeted
Great talk at the Partner Town Hall, really happy you're considering more communication with partners. That's a good breath of fresh air for us!
@atleeclark I'm glad to hear you're working to address the influx of new apps. Do you have any plans to tackle partners launching multiple apps in the same category with overlapping functionality?
Love seeing TinySEO featured together with @pageflyapp as Shopify’s top picks during Black Friday.
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The scale you guys run is insane.. what a progress!
It's officially Black Friday in the first time zones and we're live with this year's Live Globe, now inside a pinball machine.
The design is beautiful, it’s fun to play, and live sales trigger surprises. The team went all out on this one.
Give it a spin.
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Happy to celebrate 50,000+ merchants using TinyIMG on Shopify! Thanks for trusting us to speed up and optimize your stores.
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Tomas⚡ retweeted
One thing I learned while working with Shopify merchants - keep backups of every change you make (and the original version).
Things break, most often not even on the app end and when we come to the rescue - It's a customer for life!
I would recommend this to all app owners. It's better to be safe than with a negative review 😅
Reunited with old Shopify friends in Hanoi. @pageflyapp @litextension @BSSGROUP @uppromote_app
Thanks gang for great time! @ImgTiny
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Hey Shopify dev friends — I’ll be in Hanoi with TinyIMG on June 10–11!
Would love to grab a coffee and chat with anyone in the community.
DM me if you’re around ☕️ #Shopify #Hanoi #ecommsocial
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Toronto → Ho Chi Minh. Jetlagged. Running on 3 hours of sleep and 47 Shopify admin tabs.
Is this what they mean by omnichannel?
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M&S: Sorry you can't browse the site currently. We're making some updates and will be back soon… On Wednesday, the retailer said it estimated the cyber-attack would hit this year's profits by around £300m… seriously? There were No Backup plan? maybe it’s time to switch to more reliable service like #shopify ? Or you plan to outsource dev again?
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Big thanks to @Mantle & @ShopifyDevs for an amazing week in Toronto! 🙌 Techtonic 2025 and Editions.dev were full of game-changing ideas for scaling with AI. You folks are the best! 💙 #ShopifySummit #EditionsDev
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Tomas⚡ retweeted
As the dust settles from Shopify’s review purge, the algo seems simple:
If the store is closed or the review has no text – it gets deleted (with a few exceptions).
An improvement would be to manually remove really old negative reviews where the issues have already been fixed by the developer, but the store is still open.
Who benefited the most:
1. Apps that improved over time – old negative reviews were removed, leaving mostly 5* ones.
2. Review farmers. Many reviews were removed, but farming still works, so some of these apps kept a lot more reviews than those who worked genuinely.
Who lost:
1. Apps in niche categories – harder to get reviews in the first place.
2. Old apps that didn’t actively collect reviews.
Overall, it’s a net positive. But It could be made even better moving forward:
1. Do not allow leaving reviews for the first 3 days after install (or at least 24 hours minimum).
2. Let merchants select which features they liked (limit to 5). We already have categories with features, so It's easy to let merchants pick from those.
3. Automatically prompt merchants to contact support if the review mentions "refund". Most apps issue refunds even when the charge is valid.
@ShopifyDevs @glencoates Let’s improve the platform through collaboration with app developers, not with a “my decision is final” approach.
