The official Twitter account for a book by @tsharon titled, It's OUR Research: Getting stakeholder buy-in for UX research projects (Morgan Kaufmann, 2012).
New York
Joined July 2011
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Check put the recent @tipmpodcast episode featuring yours truly: Measuring user happiness is product management. 26 min. Gives a great intro into measuring what matters. Enjoy!... thisisproductmanagement.com/…
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Steve Portigal interviewed me for his awesome Dollars to Donuts podcast. We discussed research, hiring, resumes that scream researcher, wework, and managing insights.
Spotify:... itunes.apple.com/us/podcast/…
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Ritual app asking for satisfaction rating with picking up a cup of coffee and coffee itself.
Good:
- Specific request helps focusing attention.
- Timing of asking the question is great. Right after picking up... facebook.com/itsourresearch/…
My InterfaceLovers interview is live. What led me to design, what my day looks like, what's my inspiration, pride, and music. buff.ly/2U1ucLZ buff.ly/2U1ucLZ
How do you measure the success of a rock concert? – Tomer Sharon – Medium buff.ly/2GykFZ2 buff.ly/2GykFZ2
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Shopify is looking for a UX Researcher in Ottawa. The hiring manager is awesome. Seriously consider it.
shopify.ca/careers/senior-ux… shopify.ca/careers/senior-ux…
How to decide what UX metric to measure? link.medium.com/7XWT801POT link.medium.com/7XWT801POT
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Bank of America asking for satisfaction with mobile app. Very well done. Short and to the point. Only one nit: when you have multiple points on a scale, it’s better to label each one. When you have 10 points,... facebook.com/itsourresearch/…
Survey fatigue. A few days ago I tore a shoelace so I purchase a pair on Amazon. A couple of days after my new red shoelaces arrived, I get this email. I’m asked to rate my satisfaction with the email (ha?) and... facebook.com/itsourresearch/…
7 weeks ago I purchased a bunch of clothing items from Gymshark. I got this email earlier this week asking me to rate one of the items with a 5-star scale plus some additional questions they seem to care about... facebook.com/itsourresearch/…
I’m excited and delighted to have the opportunity to keynote User Research London 2019. Tickets are now available with a great early bird discount.
Will I see you there?
userresearchlondon.com/ userresearchlondon.com/
Happyornot’s digital satisfaction measurement tool. Thoughts?
#happiness #metrics #satisfaction #nps #measurement #data #datascience #dashboard #product #productmanagement #ux #uxdesign #uxmetrics #research... facebook.com/itsourresearch/…
Rating satisfaction with a Bleacher Report article on their iOS app using a 2-point scale (one fire/not on fire). I find it amusing that one can rate an article without even reading it (which means you rate the... facebook.com/itsourresearch/…
Netflix measures subscriber satisfaction with content through a two-point scale.
#happiness #metrics #satisfaction #nps #measurement #data #datascience #dashboard #product #productmanagement #ux #uxdesign... facebook.com/itsourresearch/…
What if user research worked just like electricity? buff.ly/2KbqGKW buff.ly/2KbqGKW
Londoners: I’m looking for a Sr. UX Researcher. Come work with me and join an enthusiastic, modern research team at Goldman Sachs. Or share to get eternal youth or a spot in heaven.... medium.com/@tsharon/ux-resea…
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Measuring user retention – Tomer Sharon – Medium medium.com/@tsharon/measurin… medium.com/@tsharon/measurin…
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Measuring user happiness. This is the second article in a series dedicated to the Google HEART framework to help choose and define appropriate metrics. buff.ly/2ueryqv buff.ly/2ueryqv
Key Experience Indicators: How to decide what to measure? medium.com/@tsharon/key-expe… medium.com/@tsharon/key-expe…
