javed salim shaikh retweeted
This whole UX is very bad. The older UI was way cleaner and easy to use. I have been trying to get used to this new UX for last couple of days, but this is not at all feasible. @INDmoneyApp A single flat list with all orders and options to filter is miles better. @ashishkashyap
javed salim shaikh retweeted
RT ✅
Check the recommendations here:tinyurl.com/bbrrec
June 28, 2026 at 09:32PM
teapawt.net/javedzohan/status/2071…
@bandbajateraho_ Because of your failed delivery service, my cloud kitchen's ratings have dropped, and my business is suffering. Who is going to take responsibility for this? I am paying twice for the same order and facing financial losses because of your negligence.
javed salim shaikh retweeted
Rapido has the rider's phone number and vehicle details, yet no effective action has been taken. It almost feels as if the company is shielding such riders instead of protecting customers. Where is the accountability?"Rapido #CustomerRights #DeliveryFraud"
javed salim shaikh retweeted
@RapidoCares
It took Rapido an entire week just to trace a delivery rider, and even after that, the rider is still operating and allegedly scamming customers. This level of negligence is unacceptable. How many more customers have to suffer before strict action is taken?
javed salim shaikh retweeted
I gave him five stars after delivery and then I got a call from the customer that he did not deliver at all, after that his entire scandal came out.
javed salim shaikh retweeted
In Maharashtra, Transport Minister Pratap Sarnaik has repeatedly stated that unauthorized bike taxi operations are illegal. He personally booked a Rapido ride near Mantralaya to verify reports and exposed an allegedly unauthorized bike taxi operation. He also directed authorities
javed salim shaikh retweeted
Hi Javed, we're sorry to hear about the experience you've had, as this is not the level of service we aim to provide. We are currently looking into the matter and kindly request you to allow us some time while we investigate. (1/2)
javed salim shaikh retweeted
I called him 50 times but he did not pick up even one of my calls and at last he picked up the phone and said, Sir, do not call me, I have delivered your parcel 📦 to the address and he did not even receive it.
javed salim shaikh retweeted
I also have a voice recorder, sir, he is saying that I have delivered it to him but he is not telling where it has been delivered, my customer in front was also saying that sir it has not been delivered to me
javed salim shaikh retweeted
🧵I’ve been an @airtelindia customer for over 10 years with just one SIM. I still faintly remember the day I got my number — the dukaan wala bhaiya let me pick one because it had a nice sequence and lots of repeating 7s. Sadly, I had to port it away. 😔(1/9)
"@RapidoCare A food parcel worth ₹2,400 was delivered by your rider, but the customer never received it. The order was marked as delivered, causing financial loss and inconvenience. Please investigate and resolve this issue urgently. #Rapido"
@PratapSarnaik
@mParivahanteam
@rapidobikeapp @RapidoCares
"@RapidoCare A food parcel worth ₹2,400 was delivered by your rider, but the customer never received it. The order was marked as delivered, Please investigate and resolve this issue urgently. #Rapido"
The support team has been slow and ineffective in resolving the issue. Customers deserve better security, accountability, and customer care. Extremely disappointed with Rapido. #Rapido #CustomerService #ParcelLoss
Rapido's service is turning into a joke. Riders can take OTPs and parcels disappear, while customer support keeps giving generic responses. No accountability, no professionalism, and no proper resolution. If you value your parcel and your money, think twice before trusting Rapido
I called him 50 times but he did not pick up even one of my calls and at last he picked up the phone and said, Sir, do not call me, I have delivered your parcel 📦 to the address and he did not even receive it.
javed salim shaikh retweeted
@PratapSarnaik
@mParivahanteam
@rapidobikeapp @RapidoCares
"@RapidoCare A food parcel worth ₹2,400 was delivered by your rider, but the customer never received it. The order was marked as delivered, Please investigate and resolve this issue urgently. #Rapido"
javed salim shaikh retweeted
@NoBotForSupport
@Rapido I am facing a serious issue. Your delivery rider collected the OTP for my food parcel but never delivered the order to the customer. did not receive the food, and I suffered a financial loss of ₹2400This is a breach of trust and highly unprofessional
javed salim shaikh retweeted
@rapidobikeapp @RapidoCares your support staff are pathetic time consuming
javed salim shaikh retweeted
@javedzohan I’m with you 100% on this brother. This is completely unacceptable.
@RapidoCares @rapidobikeapp
Your responsibility doesn’t end the moment you assign a delivery partner — it ends only when the parcel is successfully delivered to the customer.
Rider collected the OTP, order marked delivered, but the customer never received the ₹2400 food parcel. This is a straight-up breach of trust.
Rapido, take some accountability! You are losing credibility fast.
Check this issue on PRIORITY and give @javedzohan the support he actually deserves.
If there’s no urgent human intervention here, this is fraud.
Bring humans back for support.
#NoBotsForSupport
"@RapidoCare A food parcel worth ₹2,400 was delivered by your rider, but the customer never received it. The order was marked as delivered, causing financial loss and inconvenience. Please investigate and resolve this issue urgently. #Rapido"
I also have a voice recorder, sir, he is saying that I have delivered it to him but he is not telling where it has been delivered, my customer in front was also saying that sir it has not been delivered to me
@NoBotForSupport
@Rapido I am facing a serious issue. Your delivery rider collected the OTP for my food parcel but never delivered the order to the customer. did not receive the food, and I suffered a financial loss of ₹2400This is a breach of trust and highly unprofessional