Jeremy Emfinger

Terrible #customerservice from @XFINITY is one thing. But it blows my mind that @comcastbusiness is on the exact same level!

I love the smell of @Sharpie in the morning.

.@HPSupport Also needlessly unboxed $300 worth of toner.

.@HPSupport And this is how you finally get that warranty repair. Only took two days of troubleshooting. #ITproblems

.@HPSupport I had no business removing the fuser, but it was in the script, he'd never allow me to skip. Legitimately dropped on accident.

.@HPSupport -"Um, I don't think this part is supposed to be loose." -"It is okay, sir, please remove the fuser.

Spent two days on the phone with @HPSupport trying to get a warranty repair on two printers. Broken screen? Solution: try to print. #wtf

Surprise! Update was a second instance of #OneDrive. Also a second copy of all your data! Also your hard drive's full! #ILoveSurprises

140 char. aren't enough to expln how much I hate life when I'm troubleshooting OneDrive for Business BS at 15 til Midnight on a Fri. night.

Found a table, messaged the guy, working on transporting it to the site when he calls me. "What do I need a table for?" Because you asked..?

Our users' struggle with the English language extends well beyond #IT needs. #TIL "set up a table" means "set up the computers on a table."

Oh c'mon!! @ChipotleTweets..

1, 2, 3 o'clock, 4 o'clock, lunch.. #ITproblems

Need to buy a single part. Nope, gotta buy the whole kit. Fine, here's a lot of money. Kit doesn't include the part. #FML #ITproblems