Management advisor, speaker, and author: The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization

Outside of St. Paul, MN
Joined July 2009
I am looking forward to appearing at the Global Wellness Summit in November!
#PR: Global #Wellness Summit to Explore How the Shift from an "Experience" to a "Transformation" Economy Will Define the Next Era of Wellness ~ uk.finance.yahoo.com/news/gl… via @YahooFinance @Global_GWS @JoePine
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Happy to contribute my thoughts to this article on the self-help industry! It's all about transformations.
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Agreed! Great conversation with you and Shannon.
Replying to @CultishCreative
If all you know going in is that we unpack THIS from a million angles, you're ready for an amazing hang: commodities > goods > services > experiences > transformations @joepine + @Staton_tweeters: youtu.be/W2STsVbk-XA?si=FPhW…
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An honor to be on this list!
Thank you to @thinkers50 for including Incorruptible on its list of best new management books for 2026! It’s an honor to be called out for praise by an organization whose mission is deeply connected to my reasons for writing Incorruptible. Their three core beliefs are: “Ideas have the power to change the world. Management is essential to human affairs. New thinking can create a better future.” I’m in fantastic company on the list, which also includes: @ScottDAnthony (Epic Disruptions) Linda Hill, Emily Tedards, and Jason Wild (Genius at Scale) @RanjayGulati (How to Be Bold) @DanielTrabucchi and Tommaso Buganza (The Digital Phoenix Effect) Nilofer Merchant (Our Best Work) Steven Goldbach and Geoff Tuff (Hone) Ruchika T. Malhotra (Uncompete) George Newman (How Great Ideas Happen) @joepine (The Transformation Economy) Thinkers50 will be honoring all their award winners at their November gala and summit in London, (which also celebrates their own 25th anniversary). I’m so pleased to be among them. One of the questions they’ll be tackling at the summit is how leaders can stay grounded in purpose when everything around them is shifting. I’m thrilled that Incorruptible will be part of this discussion. Congratulations to all the new honorees, and many thanks to Des Dearlove, Stuart Crainer, Monika Kosman, Mikko Leskelä at Thinkers50!
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Great seeing you again Kevin!
KWP #TrendWatch – Great to present alongside Joseph Pine (#ExperienceEconomy) -center- Big thanks to #LondonExperieneceWeek (#LXW26) team and driving force James Wallman (WXO) -left- for a great conference and gathering for the leaders in the #immersive #experience industry
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If you included transformative experiences (eg, those that help us become healthy, wealthy, and wise) then these numbers would go way up!
China’s experience economy now exceeds 18.4 trillion yuan ($2.7 trillion), up 22.6% year on year and 7.4 percentage points faster than the global average.
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If you included transformative experiences (eg, those that help us become healthy, wealthy, and wise) then these numbers would go way up!
According to the "China Experience Economy Development Report (2025)", as of November 2025, the market size of China's experience economy has reached 18.4 trillion yuan, a year-on-year increase of 22.6%, leading the world in growth rate.
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I appreciated this great conversation with Swami of @contraminds !
🎙️ New Episode Alert 🎙️ What if businesses shouldn’t serve customers—but transform them? @swamicrm in conversation with @joepine on the shift from Experience → Transformation. The real product? Who the customer becomes. 🎧 Watch now: contraminds.com #TransformationEconomy #CustomerExperience #BusinessStrategy
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Loved our conversation, Jim, on your very appropriately named Banking Transformed podcast! Thanks for having me on.
[New Episode] Joe Pine: What Comes After Customer Experience in Banking. Watch the latest episode with @joepine, the author of Experience Economy: youtu.be/RmD5umdLLko
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Looking forward to being on with @randizuckerberg today!
TODAY at 12pm ET - @RandiZuckerberg is LIVE! OPEN CALLS: Dial 866-942-7866 with your questions! 📢Lineup: ✨@AlexiPappas Olympian & Greek National Record Holder 🏃@CitiusMag Founder @ChrisChavez 🔁@JoePine on The Transformation Economy 🔊#SiriusXM Ch. 132🔊
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I loved being on #DisrupTV on Friday with @rwang0 @ValaAfshar talking about my new book, The Transformation Economy. @constellationr
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Thanks for the compliment! I just love @StanHustad's quote there.
T4D: 'If a business doesn't help people flourish, it's a racket.' Stan Hustad (in @joepine's rather excellent Transformation Economy book.)
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Nice to see you covering my new book! Thank you.
Replying to @joepine
@joepine @FirstFriBookSyn hosted by @randy1116 will feature #TheTransformationEconomy Fri Mar 6th 7am central in-person Park City Club Dallas TX & @Zoom Now in 28th yr Like Cliff notes on steroids Details at t.ly/9iglt
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I love this review of my new book!
The Transformation Economy … @joepine’s new book on guiding customers to become their best selves … from Eataly to Symplany, Hydrafacial and Noom, Johnnie Walker and Burning Man: peterfisk.com/2026/02/the-tr…
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Joe Pine retweeted
The Transformation Economy … @joepine’s new book on guiding customers to become their best selves … from Eataly to Symplany, Hydrafacial and Noom, Johnnie Walker and Burning Man: peterfisk.com/2026/02/the-tr…
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So wonderful to talk with the great @Hyken in his podcast!
For years, I’ve said The Experience Economy by @joepine and Jim Gilmore is the greatest business book ever written. But after sitting down with Joe recently for Amazing Business Radio, I realized the game has transformed again. We aren't just in the business of "experiences" anymore. We’ve entered the Transformation Economy. Here are more insights from our conversation: hyken.com/customer-service-s… #customerservice #customerexperience #customertransformation
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I really appreciate what @EddieWouldGrow says about me and my new book, The Transformation Economy. I mean REALLY appreciate it. Thanks, Eddie.
Go buy @joepine's new book, The Transformation Economy. Here's why. - It's a permanent idea that lasts - It's a profitable idea for your company and career - Joe is an amazing person who is humble despite his brilliance - This book will give you purpose in your work and your life overall
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I appreciate that @Stevo4747 named The Transformation Economy as his business of the week!
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Very proud to have @HarvardBiz Press publish my latest book, The Transformation Economy!
From the bestselling author who defined the Experience Economy comes the next big shift: the Transformation Economy. Customers are clamoring to change, eager to become better versions of themselves. To truly compete in today's marketplace, enterprises must create transformative experiences that help customers to achieve their aspirations. Using examples like Noom, Hydrafacial, and Johnnie Walker Whisky, @joepine provides practical frameworks for organizations to design, create, and guide offerings that help customers flourish over the long term. "The Transformation Economy" is available now. mybook.to/transformationecon…
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