johnchaffins (@johnchaffins) profile picture

Chief Experience Officer @AllofUsResearch Program and Director of Health Innovation Design @Wondros, Humans over Technology. Tweets are mine.

Miami, FL
Joined March 2008
When how you make money doesn’t align with what your customers want. theverge.com/2023/3/8/236308…
4
29
johnchaffins retweeted
(\_/) Don't worry if you ( •_•) can't get a crown / >👑 RT to take this one
284
6,305
214
19,235
johnchaffins retweeted
Popular on AIM, away messages acted like digital Post-it notes stuck to a door, indicating that a person was unavailable to chat. Yet they’ve largely fallen to the wayside in favor of constant connectivity that’s distracting and stressful. read.medium.com/ImuXEnY
13
189
115
606
johnchaffins retweeted
1 RT = 1 EZ QUAL
451
11,097
136
34,009
Beauty is truth, truth beauty,"—that is all Ye know on earth, and all ye need to know. Let the dead poets guide us.
Anyone remember that Zoom was also busted a few months ago for installing the equivalent of a web server on your local machine? Privacy statements should mean something to us, even if they don’t to Zoom and Facebook.
This quoted post is unavailable.
He's not the hero we deserve, but he is the hero we need right now. @wilbanks
And just like that a star was born—Egg McMuffin Rat #subwaycreatures
2
There are two kinds of product companies: those that profit in service of their customers, and those that profit at the expense of them. If your organization lacks human centered principles that guide design, you’re probably in the first group. cnn.com/2020/02/29/health/an…
1
Great to see greater numbers of designers in executive positions. Now it seems it's up to us to make sure that organizations see Design (capital D) as a strategic component, and not as a utility function. mck.co/2HIDKqQ #designleaders
johnchaffins retweeted
Designers, your reading list homework: Future Ethics (@Cennydd) amazon.com/Future-Ethics-Cen… Ruined by Design (@monteiro) amazon.com/Ruined-Design-Des… Tragic Design (@DesignUXUI & @CynthiaSavard) amazon.com/Tragic-Design-Imp… Ethics isn't just a tangental thing, its your job. #design #ethics
9
150
14
674
Dark patterns are everywhere. In a year-long study we just released, we found dark patterns on over 1,200 sites, with about 200 sites being straight up deceptive. Paper and data: webtransparency.cs.princeton… NYT article by @jenvalentino based on our study: nytimes.com/2019/06/24/techn…
21
588
149
1,243
Do you want to explore the dark side of UX? Join my NUXer #meetup for a #DarkPatterns & ethical alternatives discussion on July 16 at 6:30 PM MT. #Denver #UX folk can join in-person, but we'll be live streaming the event worldwide (info in link below.) meetup.com/NUXers-A-Group-fo…
6
7
3
25
Beautiful visualization of the average yearly temperature, by location. This makes it really easy to see SOMETHING'S happening. showyourstripes.info/ #ShowYourStripes #Datavisualization
“Design Thinking” doesn’t produce good design any more than “Development Thinking” produces good code or “Privacy Thinking” keeps our data safe. There is no recipe or substitute for good judgement , experience, and knowledge about human/technology interfaces.
I could argue that “design thinking” doesn’t contribute to good design outcomes as much as English literature, tech writing, and women’s studies, all of which were areas of study of three of the best interaction designers I’ve worked with.
1
This is such important work because it gives researchers access to tools, devices and data that many would never otherwise have access to. Would love to see @Apple spend 15 mins on this at a keynote instead update to memoji accessories. 9to5mac.com/2019/06/07/apple…
johnchaffins retweeted
design is never done.
16
107
15
563
Hey everybody! It’s almost time for CES!
Whoever would've guessed a toilet-cleaning robot could be so cute?