John Stone (@johnst1) header
John Stone (@johnst1) profile picture

John Stone

@johnst1

Digital Experience at Cisco

Joined July 2009
  • Tweets367
  • Following442
  • Followers400
87Media
Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)Photo by John Stone (@johnst1)
📣 The new #CiscoPartners's one-stop destination for all digital partner tools is now live! Access Digital Customer Consent, journey playbooks+ in a single, personalized experience. 🔗 cs.co/6019hev5D 📄 cs.co/6003heQcX #CiscoCommunity #QuickGuide @CiscoPartners
New digital resource for Cisco Partners | Cisco Digital Partner Program Center

ALT New digital resource for Cisco Partners | Cisco Digital Partner Program Center

1
7
262
Celebrating 10 years of #CiscoLifecycleAdvantage! 🎉 See how partners have driven digital transformation & customer success, and what’s next with AI-powered experiences. Read John Stone’s blog: cs.co/6017AfV75 #CiscoPartners #CustomerSuccess #DigitalFirst
Celebrating 10 Years of Lifecycle Advantage: A Decade of Innovation and Success

Celebrating 10 Years of Lifecycle Advantage: A Decade of Innovation and Success

Celebrate a decade of Cisco Lifecycle Advantage and explore its impact on digital customer experiences and innovation.

blogs.cisco.com
5
12
408
"As we celebrate #CiscoCommunity's 25th anniversary, we reflect not only on the milestones and achievements of this vibrant community, but on the spirit of #collaboration & #innovation that has propelled it forward for a quarter of a century." @johnst1 🥂 cs.co/6007Nhso3
Cisco Commmunity turns 25!

ALT Cisco Commmunity turns 25!

2
9
21
2,157
Celebrate 25 years of community with us at #CiscoLive this June ❗ 🥂 📸 Come chat with the friendly team to learn about Cisco's 2nd most visited digital property, trusted by 1.5M+ visitors monthly. 🌐 📍 #CiscoInsider booth @ WoS: cs.co/6016NStBI #CiscoCommunity25
Celebrating 25 years of community @ Cisco Live San Diego 2025!

ALT Celebrating 25 years of community @ Cisco Live San Diego 2025!

1
2
1
10
2,254
Did you know that 2025 also marks the 25th anniversary for the #CiscoCommunity? We couldn't have achieved this without YOU! ✨ We can't wait to celebrate this significant milestone with you throughout the year! Follow us for more updates. 🥳 Happy 2025! 🎇 #CiscoCommunity25
3
11
34
2,343
Looking back on what WE have achieved together! 2024 #CiscoCommunity Wrapped: Details in Comment 👇 Thank YOU and here's to a holiday season filled with JOY and a new year with more learnings, connections and collaborations! 🎁 🎇 🥂 We ARE Cisco Community!
2
4
11
699
How a #CiscoCommunity hero, @lwrambo supported a great cause founded by another community hero, @alphonsine12 who's on the mission to give vulnerable Rwandan children a chance to succeed by "transforming one child at a time" after surviving the 1994 genocide against the Tutsi. 👇
1
6
9
2,932
“As a Cisconian, I’m used to getting out of my comfort zone, both professionally and personally.” Stephan Gross completed the 806 km #Ride4Bron 2024, battling headwinds and hailstones to support @FPWRUK 🚴‍♂️ Discover the journey: cs.co/6011cX4OP #WeAreCisco
Image from Cisco UK & Ireland (@CiscoUKI)
Image from Cisco UK & Ireland (@CiscoUKI)
Image from Cisco UK & Ireland (@CiscoUKI)
Image from Cisco UK & Ireland (@CiscoUKI)
2
4
5
376
ICYMI: @johnst1, Senior Director of Customer & Partner Experience, introduced the latest commitment of #DigitalCustomerExperience (DCX) to customer excellence—the new Customer Success Hub at #CiscoLive! 💫 See more details 👇
1
3
7
1,723
Hear it from our top #CiscoInsider advocate - @EzeddinBudi about this self-paced adoption tool on #CiscoCommunity portal, to optimize your tech! 📈 🗣️ Join Insider Advocates: cs.co/6011dW0wP 🗓️ View Guided Resources: cs.co/6013dW0wR #CiscoCXDigital #CiscoCX
Image from Cisco Community (@CiscoCommunity)
2
4
498
We've got news! We're the SILVER Stevie winner for the Innovative Achievement in Customer Satisfaction. 🥳 We want to share this award with YOU for your unwavering support & trust. #CiscoCommunity Congrats to all #StevieAward winners! 🏆 cs.co/6015bP1tX #Stevies2024
2
10
1,261
Engage with the #CiscoCommunity and Digital #CX team as they share the quick community tips and best practices at #CiscoLiveEMEA! 📍 Details: cs.co/6016TtYRs #CiscoCX @ World of Solutions #BoothE01 #CiscoPartners #LifecycleAdvantage #CiscoInsider
Image from Cisco Community (@CiscoCommunity)
1
3
2
6
2,096
🚀 Elevate your renewal experience with #LifecycleAdvantage features! 🔄 cs.co/6019REdox simplifies contract management, Commerce Automation streamlines transactions & e-storefronts make ordering easy. Details here⬇️ cs.co/6011REdoL #CiscoPartners #CiscoCX
Image from Cisco Partners (@CiscoPartners)
4
3
721
Hear from the Global Community and Engagement Director about the types of assistance 🛠️ and guidance 🧭 you'll find in #CiscoCommunity and how to make the most of this 24/7 knowledge hub that supports more than 1.4M visitors monthly at #CiscoLiveAPJC! Find link below. 👇 #LetsGo
Image from Cisco Community (@CiscoCommunity)
1
2
6
837
Pleased and honored that @Cisco's Digital Customer Experience team has been named a finalist for the International Customer Experience Award for BEST B2B CUSTOMER EXPERIENCE! Congratulations to the team; we're building the best digital customer experience in the industry! #ICXA
Image from Andrew Carothers (@ajcarothers)
1
88
Protecting a company’s revenue requires scaling CX efforts across its entire customer base. In this article, I share four foundational steps for scaling a modern CX organization, based on my experiences in CX since the discipline’s early days cxscoop.com/thought-leadersh…
1
1
26
"Customers want it to be easy to use our technology. They also tend to prefer digital, self-serve experiences. That's why Cisco invests in #DCX—to ease our customers' path to value through a personalized, guided, digital-first experience." @johnst1 - Digital CX Sr Director, Cisco
2
1
2
491
John Stone retweeted
Laura Fay (@lauramfay) profile picture
Laura Fay@lauramfay25 Jul 2023
Check out the latest article in my XaaS Product Insights newsletter: Simplicity over Complexity: Digital Experience Value #4 linkedin.com/pulse/simplicit… via @LinkedIn
Simplicity over Complexity: Digital Experience Value #4

Simplicity over Complexity: Digital Experience Value #4

In a recent Insights article, I established the need for a compelling and differentiated digital customer experience as a defining attribute for success in tech businesses. Today, less than a third...

linkedin.com
1
1
34
Happy Birthday @CiscoCX! We are turning five this year, and I couldn’t be prouder to have been a part of this fantastic journey. Huge thank you to our customers, partners, and of course Cisconians, who are behind our every success. What are your birthday wishes for Cisco CX?
48
88
22
89
6,491
#CiscoCommunity online is more than just a Q&A portal! Learn about all the amazing stuff 'brought to you' by this 24/7 resource hub, trusted by 1.2M+ users (Cisco's 2nd most visited digital property) at #CiscoLive ⚡! #LetsGo #CX #Booth3300 @ WoS: cs.co/6016OiTOQ
#CiscoCommunity @ #CiscoLive Vegas (June 4-8, 2023)

ALT #CiscoCommunity @ #CiscoLive Vegas (June 4-8, 2023)

1
3
4
1,263
Load more