@joshcaid

Chief Evangelist at @Cherwell Software. Chatting about #ServiceManagement, #AI, & #DigitalTransformation. #ITSM fans & #Tech enthusiasts, let's connect.

 Colorado, USA
cherwell.com
Joined December 2010
  • Tweets253
  • Following75
  • Followers43
33Media
Check out my conversation with @OurCoNow business #podcast about my 14 year journey with @Cherwell, and how we #MakeWorkFlow. Thanks for having me on the podcast! 👉 bit.ly/2YQDPPN
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As part of their #DigitalTransformation, leading organizations find unique ways to make #customer #interactions more meaningful, seamless, and faster cio.com/article/3391578/huma… #CIO #CDO #CTO #CMO #CustomerExperience #CX #CustomerSuccess cc @vpfetter @TamaraMcCleary ➥@CIOonline

Humanizing the digital experience

As part of their digital transformation, leading organizations find unique ways to make customer interactions more meaningful, seamless, and faster.

cio.com
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#QOTD on the importance of #integration. It might be a process, but the results are sure worth it! How is your organisation integrating and #automating? 🤔 #MondayMotivation
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In the wise words of @ArianaGrande ⤵️ 🎵"Break up with your (SaaS Vendor), Yeah, yeah, 'cause I'm bored..." 🎶 But for real, here's how you can tell your #SaaS Vendor that it's time to hit the road. 💔 👉bit.ly/30WDGLt. #ITSM
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Highlights from our annual #familypicnic. 😊 We love our employees. 🌭🌮🍔 #MakeWorkFamilyFriendly
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Happy National #SystemAdministratorAppreciationDay! Shoutout to all of our #sysadmins who keep our organizations #tech and #computers 🖥️running smoothly. 🤓#NationalSysAdminDay
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#ITSM and #IT professionals, don't miss our on our global service management conference, #Clear2019,🤓for the latest industry trends, thought leaders, and more that are changing the space. Register to join us in #Nashville Sept. 30 - Oct. 30. 👉 bit.ly/2WWbHt0
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It only took @seattleCCA 5️⃣months to implement their #Cherwell #ServiceDesk for over 3,500 clinicians and staff. Discover why they #ChooseCherwell. 👉 bit.ly/2Sw5Qdb. #TechThursday

Success with SCCA

Discover the top three reasons Seattle Cancer Care Alliance chose C...

youtube.com
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What can you learn from spending a few days up in the mountains with some of #tech's best and brightest #leaders? 🤔 From @Macys @jilleramsey to @jenntejada of @pagerduty, these #TechExecs weigh-in on these hot #TechTrends on the #blog. 👉 bit.ly/2Z7gKc4 #FortuneTech
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Unsure if #Clear2019 is right for you? Let’s get some advice from @Joshcaid, a former Clear attendee and our Chief Evanglist, on why he attends to our global #ClearConference! #ITSM #TechTuesday
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At #Clear2019 you can Elevate: - Workflow 📈 - Learning 🤓 - Experience ✅ And more! Discover why you should register for our upcoming global #ITSM Conference. 👉 bit.ly/2XYHXkR. #SundayRead
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Transform your #ServiceDesk 🤓and stay ahead of the game. 🕹️To learn about the changing industry landscape on demand, download this #webinar! 👉 bit.ly/2LxXVvh
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Fill in the blank. ✍️ 90% of employees can get more done when __________. ✅ 89% of workers say it's easier to perform tasks when ______. 📈 71% of employees enjoy their job more when __________. 💜 To find out the answer, download the report. 👉 bit.ly/2xLiYBG
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Love It or Leave It: Making the Business Case for Your Next #ITSM Solution. ⬇️ bit.ly/2XSh3KB. Join us on July 23 for a #webinar you won't want to miss. #Webinars #TechThursday
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Think Outside. 🧠 📦📦📦📦📦📦📦📦📦📦 📦 The 📦 📦 #ServiceManagement 📦 📦 Box 📦 📦 📦📦📦📦📦📦📦📦📦 What does that look like? 👉 bit.ly/30B2sR4 #ITSM #MakeWorkFlow
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Thank you to all of #roundtable panelists at @brainstormtech! #fortunetech -Sam Gilliland, CEO, Cherwell -Ramnath Venkatarman, Senior Managing Director, @Accenture - Vini Letteri, Managing Director, @KKR_Co - Minsok Pak, EVP, CSO, @Target Corporation - @jilleramsey, EVP, @Macys
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News Time! 🚨 We just released our “The Power of Process #Integration in the #Information Age” study, revealing that even large companies are not yet realizing the potential of #DigitalTransformation. Read more 👉 bit.ly/2xPbXA4. #ITSM #TechNews
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Information Age ➡️ #Integration Age. Welcome to the dawn 🌅 of the integration era, where workers are reporting higher #productivity, #engagement, & #JobSatisfaction in highly-integrated orgs. The research doesn't lie, #DigitalTransformation is key 👉bit.ly/2xPbXA4
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10/10 has nothing on 11/10... if you're ready to take your #ITSM Tech Stack to the next level join us on July 16. Sign up for the #webinar 👉 bit.ly/2Ji3YAN
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10. #SharedService centers can scale up over time to increase functionality 9. Increase productivity 8. Centralize #service data & promote efficiency Count down to the Number 1 #tip on benefits for a shared services portal on the #blog. 👉 bit.ly/2JuU8N4. #SundayRead
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