Consultoria global de Design de Serviço

Sao Paulo, Brazil
Joined January 2010
Livework São Paulo retweeted
Separei algumas de minhas palestras em uma playlist no YouTube. #servicedesign #designthinking bit.ly/2X4T0br
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Livework São Paulo retweeted
Did you know we are having the 5th anniversary of SDN's Service Design Award? Learn more about it and submit your project by June 7, 2019. #servicedesign service-design-network.org/h…
Livework São Paulo retweeted
As always @marziaarico rocked the show! 🤘👏 Can't get enough? Her slides are right here 👇 liveworkstudio.com/collectio… Establishing a #servicedesign practice in large organisations. #doers2019 #doersconf @doersconf
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Livework São Paulo retweeted
Todo esforço do Design aponta para o futuro pois, obviamente, é impossível projetar algo para o passado. Quando se procura solucionar uma situação, essa resposta inevitavelmente tomará vida no futuro. Design do futuro ou do "futuro das coisas" é uma redundância.
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Livework São Paulo retweeted
Had the @SDNetwork #SDawards been running then, this 2012(?) project from @Liveworkstudio and @TfL would’ve cleaned up. Truely a benchmark. xitter.cf/mikepress/status/92931…
Transport for London engaged 3000 staff to redesign the station experience linkedin.com/pulse/transport…
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Livework São Paulo retweeted
Some in the boardroom simply don’t care about #ServiceDesign What do we tell them? @luisAlt bit.ly/1K2h0Ae
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Livework São Paulo retweeted
Great time in Oslo! Celebration time! Sharing knowledge and having fun! #oslo #liveworkers #fun #boat #fjord #custexp
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Livework São Paulo retweeted
#sdgc15 there are minor technical issues with our submission site. #servicedesign .. we will prolong -- stay tuned!
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Livework São Paulo retweeted
On Tuesday Liveworkers @lavranslovlie & Anders will present @dogaoslo - Service Design: Impact and Effect tinyurl.com/q9lu2as #UDI #SD
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Livework São Paulo retweeted
New technology doesn't necessarily serve customers' needs tinyurl.com/q6gz9kp #tech #digital #bigdata #support #IT
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Livework São Paulo retweeted
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Livework São Paulo retweeted
"Car dealerships: Service the car, serve the customer" @MelvinBF @LinkedIn linkedin.com/pulse/car-deale… #car #dealership #automotive #custexp #cx
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Livework São Paulo retweeted
Service Domain Logic + #Design= #ServiceDesign w/ @mcmanhaes @liveworkBR @EiseLab see + m.core77.com/blog/columns/a_…
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Livework São Paulo retweeted
Books, magazines and articles by and about us tinyurl.com/nern5zq #books #custserv #custexp #business #service #design #online #VOC #user
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Livework São Paulo retweeted
Ferramenta para montagem de processos para design de serviços, órimo para montar com a equipe e cliente @liveworkBR
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Livework São Paulo retweeted
Excelente o livro Design Thinking Brasil da galera da @liveworkBR sobre Design de serviços! Próximo passo será o Workshop! #design #inovação
Livework São Paulo retweeted
curso de service design da @liveworkBR. Se a primeira impressão é a que fica, curso excelente recomendo. Várias lições de casa! – at Sao Paulo, Brazil
Livework São Paulo retweeted
Service Thinking w/ @efileno from @liveworkBR #uxlx – at Lisbon, Portugal