supplying arms for the digital revolution

Brooklyn, NY
Joined March 2009
Lucky Lance retweeted
Four layers for the sales practice business case, and how to measure each: ride-along hours, days to first solo run, lost first meetings, cost per rep per class. linkedin.com/pulse/your-newe…
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Lucky Lance retweeted
"Can you do me a favor and keep it down?" Not an order. A choice. The AI character agrees, then the AI coach breaks down why it worked: concern first, acknowledge the frustration, offer a choice. Practice the hard conversation first. calendar.app.google/NPoUQ6et…
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What actually makes a digital human feel alive? Andrew Kelley, our EVP of Creative & Design, asked the room at our @Kinemeric talk at #AES2026. Not photorealism. Not a bigger model. Believability. What's the most robotic training you've ever sat through?
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Ride-alongs repeat every hiring class. Scored practice gets built once and runs for all of them. The gap between those two curves widens every class. linkedin.com/pulse/your-newe…
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Testing practice before the first live call doesn't need a big rollout. One scenario. One rubric. One hiring class. Start with the conversation your new reps fumble most. linkedin.com/pulse/your-newe…
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Lucky Lance retweeted
Most training breaks when another human pushes back. At #AES2026, Kinemeric CEO @ashwingobindram, President @llgobindram and VP of Creative & Design Andrew Kelley shared how we build synthetic humans that hesitate, misunderstand and push back like real people. Believability beats intelligence. 🧵
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Lucky Lance retweeted
Five costs hide in every new rep's first month: ride-along hours, slow ramp, fumbled first calls, re-coaching, gut-feel tracking. Without a score, readiness is a feeling. linkedin.com/pulse/your-newe…
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3/ The simulation isn't the product. The insight is. Practice matters, but knowing where someone struggles and whether they're improving is what makes it valuable.
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4/ Pilots are easy. Production is the real work. In one of our latest deployments, we saw ramp time drop by roughly 75%, from about a month to a week, with more than $250K in savings in the first 90 days.
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5/ Thanks @BrainXchange and everyone who stopped by Booth 6. Where do your people practice hard conversations before they happen for real?
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2/ Believability beats intelligence. The goal isn't an AI that knows the right answer. It's a synthetic human that hesitates, misunderstands and pushes back like a real one.
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1/ Most training breaks at the moment it matters most. When another human pushes back. That was the core of Fake Humans, Real Outcomes, our @Kinemeric talk at #AES2026 this week. 3 things we believe 🧵
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At AES, an AI character quizzed people on roof types and waited for the answer. Simple, low pressure practice. Loved watching it click.
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Lucky Lance retweeted
Scored practice pays back in layers: fewer manager hours, faster competency, buyers who meet a ready rep, a scenario built once. Measure it against your own baseline. linkedin.com/pulse/your-newe…
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Today at AES: 12:20 PM ET, Atrium Ballroom A. @BrainXchange We're up with @ashwingobindram and Andrew Kelley, with real numbers from one of our latest deployments. Can't make the session? We're here through Thursday. Grab time with us: calendar.app.google/yAcihLwi…
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Tomorrow in Atlanta. 12:20 PM ET, Atrium Ballroom A at AES (@BrainXchange). We're up with @ashwingobindram and Andrew Kelley: Synthetic Believable Humans, from prototype to production. Say hi after, or grab time with us: calendar.app.google/yAcihLwi…
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4 days to Atlanta. Going to AES next week? Come find us. @BrainXchange Our session: Tue Oct 13, 12:20 PM ET, Atrium Ballroom A, with @ashwingobindram and Andrew Kelley. Grab time with us while we're there: calendar.app.google/yAcihLwi…
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New reps don't fumble the whole sale. They fumble one moment. Pick the scenario. Jump straight to the recommendation or the close. Practice it until it's boring. Which part of the sale do your reps fumble most? DM me REAL and I'll send the full walkthrough.
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"Just hire experienced reps" doesn't kill ramp. They still have to learn your product, your process and your customer. Experience shortens the curve. It doesn't erase it. DM me RAMP.
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