
• Value Design • Changing the way organisations change @Liveworkstudio • I write about services, business, strategy, innovation, decision-making, design
São Paulo, Brazil
Joined March 2009
- Tweets4.6K
- Following585
- Followers1.5K
- Likes1.9K
Luis Alt retweeted
Good news: Early Bird pricing for #SDGC25 is extended to June 20! Transformation waits for no one—but we’ll give you more days.
📍 Dallas + Online | Oct 15–17
💡 Grab virtual now, upgrade later
🔗 bit.ly/43kdAp2
#ServiceDesign #SDN #DesignLeadership
Luis Alt retweeted
Fascism and Communism both view the world as a place of conflict, but only Liberalism sees it as a location for co-operation.
Watch the full presentation and panel discussion: bit.ly/CambridgeYNH.
Luis Alt retweeted
We created a blueprint of the Airbnb experience and used it to improve our service end-to-end
Luis Alt retweeted
You can go to school and spend years trying to learn about great marketing.
Or you can spend a few minutes watching Steve Jobs - all marketers should watch:
Luis Alt retweeted
Angela Álvarez, 95, was just crowned best new artist at the Latin Grammys!
She started her recording career at 90 after decades of performing for family and friends.
It’s never too late to follow your dreams!
theguardian.com/music/2022/n…
Luis Alt retweeted
If you’re focusing on how someone else is failing, what’s wrong with X, Y or Z, you’re wasting valuable neural real estate, building less, creating less & slipping backwards. That’s the slow lane. We all have limited forebrain resources— use them wisely.
Luis Alt retweeted
We are saddened by the passing of #FernandoCampana, a Brazilian architect and designer and one half of the infamous Campana Brothers. Campana's fresh and child-like vision captured hope and beauty without pretensions. Thank you, Fernando, for your extraordinary design vision.
Luis Alt retweeted
A stunningly accurate set of predictions about the impact of the internet and the web from James Burke in 1985 - this was 8 years before the invention of the world wide web by @timberners_lee.
This short video is incredible to watch
Luis Alt retweeted
There is nothing in a caterpillar that tells you it is going to be a butterfly.
—Buckminster Fuller, designer, architect, systems theorist, futurist
Luis Alt retweeted
In mid-September 1888, a penniless Dutchman, who would in a few months be committed to an asylum and be dead within two years, sat down in the eastern corner of the Place du Forum in Arles and set to work on one of the most astonishing and beloved paintings ever made. A thread
Luis Alt retweeted
In 1933, F. Scott Fitzgerald wrote his daughter a letter filled with advice for living well.
In it, he told her 16 different things not to worry about. His advice still rings true 90 years later.
If you're worried about any of these things, stop wasting your time:
Luis Alt retweeted
decline in fossil fuel emissions vs increase in gdp
co2 emissions ≠ growth.
don't say we can't do it.
Luis Alt retweeted
Luis Alt is the founder and director of @liveworkSP. He works for organisations seeking for sustainable transformations and better services through design.
Luis Alt is one of the conference's co-chairs.
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The deadline for submissions for ServDes.2023 is 3rd October 2022!
Luis Alt retweeted
Water may be the strangest thing in the universe xitter.cf/bbcideas/status/112859…
Luis Alt retweeted
"The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence."
- - Charles Bukowski
Luis Alt retweeted
We have seen this discussion occur in many organisations so wanted to bring some reflection, honesty and clarity. Love to hear folks' thoughts...
The value of #servicedesign in a world of digital products by @luisAlt @breasy link.medium.com/0BvbuLJqksb






















