Marc Bernstein (@marcjbernstein) header
Marc Bernstein (@marcjbernstein) profile picture

Building the next-gen AI suite for the call center. CEO & Founder at @balto_ai AI is changing everything. We need new thinking.

St Louis, MO
Joined December 2017
Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)Photo by Marc Bernstein (@marcjbernstein)
JD Vance’s AI speech was excellent
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We are very, very close to AGI. AI is as capable or more capable than the average human in nearly every domain of human performance. Anthropocentric bias is preventing us from seeing this clearly.
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We are very, very close to AGI.
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Congrats @balto_ai Founder & CEO @marcjbernstein for being recognized on the 2022 @Titan100CEO List! The program recognizes St. Louis' Top 100 CEOs & C-level executives evaluated on demonstrating exceptional leadership, vision, and passion. yhoo.it/3t6n2Jj @timguleri
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Marc Bernstein retweeted
How are things changing for the #ContactCenter industry and what does the future hold with the adoption of cloud, retail trends, and new scripting technologies? Check out our podcast episode with @marcjbernstein bit.ly/3CTLpx9 #cloud #adoption #BPOs
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Marc Bernstein retweeted
Mind reading or real-time guidance powered by AI and anticipating customer’s needs? How did this technology brought by Balto come to life and what does it bring to the table for the customer and the agent involved? @marcjbernstein bit.ly/3BRa9pJ #ai #technology
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It's reasonable to feel like the storming of the Capitol wasn't Trump's fault... until you remember that "the election was stolen" is a complete, nonsensical lie.
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Marc Bernstein retweeted
That pizza you want to order tonight? ORDER IT. You deserve it.
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Marc Bernstein retweeted
"Balto was two guys in a room...When anyone asks me, 'Where do entrepreneurs in the St. Louis metro area come together to build for the future?' It’s an easy answer: Arch Grants." -@marcjbernstein @baltosoftware See more on our new website #ChampionTheBold archgrants.org/the-startups/…
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Wow, this is beautiful
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This week’s lesson: don’t choose Cheese It Up for @dominos thin crust pizza. Wrong cheese-to-crust ratio I 100% own this mistake. With great power comes great responsibility
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Marc Bernstein retweeted
“Cop who shot #RayshardBrooks bodycam shows Rayshard talking politely and cooperating with the officers seconds before he was killed. Things took a turn when they tried to arrest him for being too impaired to drive. The problem here is, he was not driving, he was parked”
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Marc Bernstein retweeted
We gotta stop positioning investing in black founders as "help", and start positioning it as investing in the future of tech. We don't want HELP, we want you to recognize that our ideas have the potential to be as influential as our music and culture.
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Marc Bernstein retweeted
Just listen.
This is my @BLCKVC story: (details) 🇨🇦 Lived in dt Toronto for 4 years, never talked to police ONCE 🇺🇸 This happened to me the SECOND night I moved back to the US. In Palo Alto. Across from Stanford. My wife is a GSB alum... Love❤️ Blessings🙏🏽 & Strength💪🏽 to the Floyd Family
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Marc Bernstein retweeted
"[Coronavirus] has exposed the consistent toll that catastrophe exacts from black communities. The old adage that “when white America catches a cold, black America gets pneumonia” has become a chilling reality," pens @AdiaHWingfield of @WUSTLArtSci. bit.ly/2X6C3fh
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Marc Bernstein retweeted
Columbus, Ohio:
This 83 year old woman holds a sign that says “Defend black voices” as the marchers walk by and cheer for her. “I’m so proud of you young people,” she says.
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Marc Bernstein retweeted
I consider myself relatively well composed. Maintaining my composure while the defense tries to justify the murder of #AhmaudArbery has been quite difficult. It is very emotionally draining.
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