@markbrooks

COO & Wealth Advisor @ Convergence. Prior work in PE, SMB, F500. I think & write about management, strategy, & culture. See pinned tweet for a list of threads.

 Columbia, MO
convergencewealth.com
Joined August 2010
  • Tweets20.4K
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  • Followers12.6K
2.7KMedia

How to coach someone better than you

Some thoughts on this tweet and the question it poses:

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What is culture?

A collection of thoughts on culture:

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How to get from mission / purpose to action steps

I was once asked the question: "If we agree on a mission/purpose, how do we get from that statement to tangible actions?" Here's a simple framework to consider based on a system developed by a couple …

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Leadership types: a framework

Visionary, operator, systems thinker—what the heck do these mean? A quick guide to 4 basic work types:

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How to get your team unstuck

The worst feeling for an operator is not failure, it’s being stuck. Here are 11 ideas to unstuck your people:

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Lies you’ve been told about management

Everything you believe about management is a lie. As we grow up, get educated, hear stories, consume media, we are fed all kinds of falsehoods about what true management is. Let's set up those lies an…

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How to manage managers

A question I'm asked frequently is what changes when you move from being a manager of individual contributors to a manager of managers. I've been able to deliver this as a talk a few times now. This i…

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Feedback: a collection of thoughts

A small collection of unrelated thoughts on the topic of giving and receiving feedback:

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Managing people with more experience

In your journey as a people manager, inevitably you will be put in a position where you are managing people significantly older and more experienced than you. It can feel daunting and awkward, so here…

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A framework to tackle customer churn

Your company is losing customers. All companies are. So how do you think about tackling this problem? Here's a framework I've used in the past to help identify types of churn and prioritize strategies…

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Why we make (bad) decisions by leaning too heavily on edge cases

You're probably making too many business decisions based on edge cases. This gets compounded if you know the edge cases personally. This typically manifests as bad long-term decisions to avoid short-t…

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How to manage an organization in crisis

When (not if) crisis visits your organization, here are some steps that can help you right the ship.

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