Creating better products, service experiences and innovations via #DesignThinking #ServiceDesign practices. Service Designer & Coach @kaishinchu
Vancouver, British Columbia
Joined March 2015
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Aug 1 - a creative social at Innov8 - this time we're headed to VanDusen Gardens, a 'Draw' experiential workshop while enjoying a bit of mother nature. #creativebrain #designthinking
eventbrite.ca/e/draw-cultiva…
Tickets for the 2020 Vancouver Service Jam, Mar 20-21-22, are now on sale! It's our 6th annual jam and the 10th annual globally. Please share with your network. #GSJam #servicedesign
eventbrite.ca/e/vancouver-se…
![Vancouver Service Jam 2020 - 7th Annual [Online Edition]](https://pbs.twimg.com/card_img/2114464650020687872/KsHOLxji?format=jpg&name=800x419)
I just published 5 Key Points to Guide a better Discovery Process | Business/Service/Experience Design link.medium.com/7rPauNpmUW
It's been a couple of busy days since the weekend workshop/jam. After covering some important post workshop communications, I'm catching up on servicing designing client work. Today the… instagram.com/p/Bv2jZ6iBCs1/… – at Surrey, British Columbia
Pushing through the final stretch! #DAY3 #GSJAM #GSJamVan #designthinking #servicedesign #hustling #Innov8Van #YVR #sunny #lastminute @ CityStudio Vancouver instagram.com/p/BvsAkWBHj0f/… – at Vancouver, British Columbia
Sharing our prototypes with our #twinjam servicejamgye #GSJamVan #GSJAM #servicedesign #designthinking @ CityStudio Vancouver instagram.com/p/BvrobtGHXFq/… – at Vancouver, British Columbia
Jumping into the middle of our twin jammies servicejamgye presentations #GSJAM #GSJamVan #servicedesign #designthinking #twinjam @ CityStudio Vancouver instagram.com/p/Bvrjcc_HU-u/… – at Vancouver, British Columbia
#roleplaying their #prototype with everyone to #share and #learn at #GSJamVan #GSJAM #servicedesign #designthinking #validation @ CityStudio Vancouver instagram.com/p/BvrgmJ4n_G-/… – at Vancouver, British Columbia
Jammers reflecting on what has happened so far this weekend #GSJAM #GSJamVan #designthinking #servicedesign #listening #reflection #sharing @ CityStudio Vancouver instagram.com/p/BvrgBgznNAN/… – at Vancouver, British Columbia
Jammers role playing and iterating their service concepts #GSJamVan #GSJAM #validation #servicedesign #designthinking #roleplay #prototyping #YVR @ CityStudio Vancouver instagram.com/p/BvpyJU2nsYZ/… – at Vancouver, British Columbia
Mapping out the user journey at #GSJAM #GSJamVan #servicedesign #designthinking #Innov8Van #innovation #journeymapping #userjourney @ CityStudio Vancouver instagram.com/p/Bvpl2X9nGEU/… – at Vancouver, British Columbia
Meet Bobby, a #yuppie in #YVR who gets bog down by planning. Maybe an #interactive #service around #rainydays may help?! #GSJAM #GSJamVan #designthinking #servicedesign #empathy… instagram.com/p/Bvpim_bHhRX/… – at Vancouver, British Columbia
Making ideas real with the business aspect #GSJAM #GSJamVan #servicedesign #designthinking #businessmodel #entrepreneur @ CityStudio Vancouver instagram.com/p/BvpcyQ8HdTI/… – at Vancouver, British Columbia
All doing, less talking. #notalking #doing #GSJAM #GSJamVan #designthinking #servicedesign @ CityStudio Vancouver instagram.com/p/BvpWtCbnsvd/… – at Vancouver, British Columbia
Reflecting on their interview results #GSJAM #GSJamVan #YVR #Innov8Van #designthinking #servicedesign @ CityStudio Vancouver instagram.com/p/BvpTGApHIyM/… – at Vancouver, British Columbia
Heading out to ask people! #GSJamVan #GSJAM #Innov8Van #yvr #servicedesign #designthinking #interview #sunnyday @ CityStudio Vancouver instagram.com/p/BvpJxtqn33V/… – at Vancouver, British Columbia
Getting ready to go out and talk to people #GSJamVan #GSJAM #interview #asking #learning #designthinking #servicedesign @ CityStudio Vancouver instagram.com/p/BvpFudJHqLO/… – at Vancouver, British Columbia
Sharing and learning with our twin jammers servicejamgye #GSJAM #twinjam #GSJamVan #howmightwe #designthinking #servicedesign #sharingiscaring @ CityStudio Vancouver instagram.com/p/BvpAFeenbuT/… – at Vancouver, British Columbia
Pro tips on user discovery #GSJAM #GSJamVan #servicedesign #empathy #designthinking #Innov8Van #yvr @ CityStudio Vancouver instagram.com/p/Bvo_e7SnJ_8/… – at Vancouver, British Columbia