
CEO of Market Insights - helping banks & credit unions with data-driven strategies. Tracking/shaping/sharing global trends in #Finserv, #Fintech, #Marketing
Seattle, WA
Joined May 2009
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Agentic commerce was everywhere at #Money2020 last week, and the buzz was agentic commerce. Don't miss @mi_sullivan's latest article. He explores why remaining relevant to the person behind the AI agent matters.
linkedin.com/pulse/consumer-… via @LinkedIn
BofA’s $1.21B AML penalty points to one of three signals worth watching: who controls the customer, who gets to compete in banking, and who’s accountable when control breaks down. October’s Bank Forward. 👇🏼linkedin.com/pulse/bank-forw… via @LinkedIn
In my latest Zen of Banking blog, I explore the difference between regulatory clarity and strategic clarity — and why the more important question may be much closer to home: Why will customers continue to choose you? linkedin.com/pulse/clarity-a…
A strange week for AI. For banks and credit unions, the lesson isn’t to slow down. It’s to make sure governance keeps pace with capability. My latest thoughts:linkedin.com/pulse/ai-moving… via @LinkedIn
ICYMI: State regulators float AI framework for banks, examiners buff.ly/XtqguXV | @BankingDive
Joe Sullivan retweeted
Bank Director’s #research found that family-owned #banks are more likely to have a #CEO successor in mind — but they’re less likely to believe that candidate is ready to take on the job.
bankdirector.com/article/com…
Joe Sullivan retweeted
The USA #PatriotAct marked a major shift for banks, requiring strict verification of customer identities and the monitoring of suspicious activities. #911anniversary sbrew.link/2qv1fU4i sbrew.link/SWF56Emk
The biggest banks are getting bigger. For community banks and credit unions, the instinct may be to ask: How do we compete with that kind of scale? I think there's a better question: Where do we have an advantage that scale can't easily replicate? linkedin.com/pulse/when-ever…
Our CEO, @mi_sullivan, shares his thoughts on what the current wave of bank consolidation can teach smaller institutions about depth, differentiation, and the value of getting very clear about where you can win. linkedin.com/pulse/when-ever… via @LinkedIn
Our website has a new look — and more importantly, a clearer voice. If you've ever wondered what Market Insights actually does and how we think, this is the best answer we've given yet. formarketinsights.com
🤖 Made with AI
Charter approvals, stablecoin debates, AI recommendations — there are a lot of headlines demanding your attention. Here's how to navigate the chaos. linkedin.com/pulse/finding-c… via @LinkedIn
Joe Sullivan retweeted
Wow. Revolut just confirmed its $115bn valuation according to WSJ 🤯.
Staggering. I'm shook.
A company that launched as a travel money card in 2015 is now worth more than Barclays. More than Deutsche Bank. It's the first private company Europe has ever produced worth over $100bn, and among private fintechs anywhere on earth, only Stripe ($159bn) sits above it.
Its also the 5th largest private company in the world, only Anthropic, OpenAI, Stripe and Databricks beat it.
The number underneath it is even wilder.
Employees are cashing out at $2,017 a share. There's about to be one HECK of a Revolut Mafia starting new companies.
What earned it:
- A full UK banking licence in March, five years after first applying
- A US national bank charter application filed (with good odds)
- 65m+ customers across 45+ countries, with India, Mexico and Colombia in motion
- $6bn of revenue and $2.3bn of pre-tax profit in 2025
- New licences in UAE, Australia, Mexico and Brazil
This is the first truly global bank.
Now do the maths on the price. $115bn on $2.3bn of pre-tax profit is roughly 50x. That's a software multiple attached to a licensed, deposit-taking bank. Investors are pricing Revolut as a tech company that happens to hold your money.
And look at who's paying it. Coatue, Fidelity, T. Rowe Price, a16z. Nvidia's venture arm joined the cap table in November.
Think about that. In 2026 the marginal growth dollar has one obvious home: AI. This one went to a bank. Even Nvidia, the company the entire AI boom runs through, wanted a piece of a bank (albeit, one that created a custom foundation model that runs on Nvidia hardware).
Because Revolut is that rare thing, a bank compounding like a tech company.
Often, my American friends underrate this company because it hasn't landed on their shores yet. The US charter is the swing variable. If it's granted, Revolut gets a shot at the largest banking market on earth, and $115bn will look like the early price.
Never bet against Revolut.
🤖 Made with AI
Bank deregulatory bill passes House, goes to Senate americanbanker.com/news/bank…
"...the latest version of the Digital Asset Market Clarity Act released today in the Senate still puts at risk the local lending that drives economic activity in the U.S.”
Banking Trades Statement on Updated #ClarityAct buff.ly/kkD9RML
If account holders are asking ChatGPT for financial advice, where does that leave the trusted advisor?
Consumers are increasingly AI-enabled. In this on-demand @Alkamitech #AlkamiColab session we unpack what that means for trust, loyalty, and primacy? buff.ly/x82t9iI
Bank Mergers Just Hit a 7-Year High. Here Are the Regional Banks Most Likely to Make a Deal. fool.com/investing/2026/07/0…
Bank mergers may dominate the headlines, but they're only one visible sign of a much larger challenge. My latest article explores strategic optionality—the ability to preserve future choices through awareness and intentional leadership.👇🏼linkedin.com/pulse/strategic…
Products per household. Tenure. Balances. Primary institution status. That's not how consumers organize their financial lives anymore.
@alkamitech invited me to explore "What Does a Real Digital Banking Relationship Look Like in 2026?" in this guest blog post: alkami.com/blog/what-does-a-…
Join @beyondthearc and me for this @MinnBankers webinar next week. We'll walk through 5 strategic questions every exec team and board should be sitting with right now. tinyurl.com/nhcntwpu
We talk constantly about the importance of trust in banking — but too often as if trust is earned the same way with every consumer. In this piece, I explore why trust today is contextual, and why the principles behind the Zen of Banking framework apply. tinyurl.com/errkeeas
🤖 Made with AI









