Co-Founder at @Phonic_Co. Previously @Stanford CS PhD Dropout, @MosaicML, CS @MIT. I tend to be wrong, but the learning process makes it enjoyable. 🇵🇰🇺🇲

San Fransisco Bay Area
Joined October 2009
I don't think an interface is going away, I just think voice is going to be used to drive a UI instead of chat.
Interfaces are not going away. Some people keep saying the future is pure chat. "No UI, just talk to it." If that were true: - no meeting would have a whiteboard - pitch decks wouldn’t exist - You wouldn’t look at your phone screen You always need to show things and interact visually: drawing lines, previewing, whatever. Those needs don’t disappear because AI got better.
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Gartner: so yeah there's more GPUs than demand folks, I think this whole "AI" thing is overblown? 🤦‍♂️
Nvidia: We're guiding to 70% revenue growth next year. There's incredible AI demand for 100% growth, but we can't supply it. Google: Everyone wishes they had DOUBLE the compute capacity right now. There's so much AI demand. Bloomberg/FT: There's a $500 million market-cap Korean neocloud no one has ever heard of and it traded poorly on its IPO first day. AI IS DEAD. EVERYONE FREAK OUT AND PANIC!
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In my experience, I end up not using the Slack Connect with the most impressive AI infrastructure companies. Why? Their infrastructure is good, so I don't need to talk to them.
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👀
We ran Phonic v1 through Turn Bench, our turn-taking benchmark. Of the 13 realtime voice models we tested, it’s the only one that beats the median on turn-taking score and on reply time. It scores 85.6%, 3rd overall, with a median reply time of 0.99s. The two models ahead of it take 1.25s and 1.34s to reply. Congrats to the @phonic_co team. Full results: benchmarks.cekura.ai/speech-…
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I’m a simple guy. When a competitor goes down, I find every single one of their customers and text them our SLAs. Did your voice agent go down this week? We’ll buy out your contract and handle the migration for you. Phonic: the best uptime and most natural voice AI.
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The best products in the world create an unreasonable level of joy. Modal creates an unreasonable level of joy. I'm a happy user and you should be one too.
Today we're announcing that Modal has crossed $1B in annualized run rate, as well as raised a $750M Series D at a $15.75B valuation, led by @Accel. Since our Series C, usage has tripled and we’ve grown more than 15x year-over-year. We are deeply grateful to the developers and companies building on Modal. There's still so much more to build, and we can't think of a better time to be building software.
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I don't think I appreciated how much of company building happens at the midgame. In almost every industry, everyone agrees on the final form. Most companies disagree on how to get there. Some examples: - Be the biggest neocloud possible. However, is the right wedge training, inference, or building your own DCs first? - Be the best coding agents possible. However, is the right wedge via owning the models, the cloud infrastructure, or the enterprise FDE motion? - Have the best voice agents possible. However, does the right wedge come from serving enterprises or AI natives?
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"Show me the benchmarks and I'll show you the outcome" - Charlie Munger if he were alive today, probably
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I had no clue today was a holiday until I started wondering why Phonic was processing fewer minutes than normal. Happy Columbus Day and Canadian Thanksgiving I guess!
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Pound for pound, the team at @phonic_co is more talent dense than almost all of these companies. I haven’t seen a density like this in my career.
Every startup says they have the best team. We looked at the data. @paraformtalent’s Talent Density Index ranks which companies attract, develop and retain the people the market values most. The latest edition is live. New Top 50: paraform.com/talent-density-…
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Even in moments of stress, it’s so wonderful to work with the @modal team. They respond quickly, do what they say they’re going to do, and it feels like you’re talking to a real engineer rather than a support person.
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I almost exclusively take red eyes from coast to coast, and this is basically my formula.
going to try out some new tech for my SF->NY flight melatonin -> 9pm PT depart -> 6am ET land (aim for max sleep) -> hotel booked for the previous night -> shower + nap for 3 hrs -> office by 10:30am ET
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Moin Nadeem retweeted
These days investors never want to disagree because for the most part they are fighting to get into hot deals and they don't want the negative connotation of being argumentative.. they just want to look supportive when selling themselves (even if they end up not, when times get tough). But smart entrepreneurs don't want someone who will tell them what they want to hear, they want someone who will tell them the truth, always. Value the people who will tell you if they think you are fucking up. Even if you think they are wrong on a specific issue and disregard their words sometimes, their willingness to tell you the truth of their perspective is insanely valuable.
Vinod Khosla reveals Sam Altman admitted nobody tells him where he is “screwing up,” and explains why startups fail when private doubts go unspoken “By the way, I was just talking to Sam Altman. He was here earlier this week. We were having dinner. I said, ‘Sam, your hardest problem is nobody’s going to be brutally honest with you and tell you you’re screwed up in X or Y.’ Like, literally, I told him that.” “And he said, ‘Yeah, nobody says that to me. Like, where am I screwing up?’” “And there’s a great book by a woman called Margaret Heffernan. I said to him, ‘You should invite her to come speak to your senior management team.’ And she’s given a TED Talk, which is the easy way to look at it, called Dare to Disagree.” “She talks about where people don’t disagree even if they know something’s wrong. And then very often you don’t know something’s wrong, but you have a hunch. So you’re not even sure of your own opinion. But if you don’t bring it up in a group meeting, you can’t discuss it. And there may be three other people in the room that are worried about the same thing.” “And very often when startups go wrong, people say, ‘You know, I thought that two years or three years ago,’ and somebody else will say, ‘I thought that too,’ but they never surfaced it for discussion.” “Discussion is always a good thing. Disagreement is always a good thing. As Jeff Bezos says, you want to have that discussion, then you want to have the team agree and commit or disagree and commit. But you want one strategy, and that’s what the founder does or the CEO does.”
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Strong agree
Your life as a founder will be much better once you internalize that (almost) everything that isn’t going well is ultimately your fault
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I think a Bridgewater style of directness isn't comfortable for anyone, but it does yield a stronger and substantially more truth-seeking company.
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We are terminating Retell for unethical conduct involving a cascaded pipeline. The last few months have seen incredible progress in voice AI. San Francisco has flourished as new companies solve new, more ambitious problems, like getting an agent to stop talking when you say "wait." Generally, it is a wonderful time to be building. At Phonic, we have seen overwhelming interest in our speech models. Our revenue has 10x'd in size, while our latency has 0.1x'd year over year. This momentum has been unprecedented. A much larger competitor (makers of three API keys duct-taped together) has fallen behind us on the capabilities that matter most to customers: voice quality, latency, and not saying "Great question!" before every answer. Instead of competing in the market, their engineers placed fake calls to our demo agent to pry information about our latency. Competition is good. I respect and in many cases admire our competitors. Voice AI is a beautiful, singular landscape where the bold and ambitious go to defy the norms and precedents of the past. But certain principles that must remain. Running a cascade, not conditioning on the input audio, not permitting the user and assistant to speak at the same time -- that's just wrong. We all love technology. And we all love to compete. But we must hold ourselves to a higher standard. The future of voice AI will come with a humanness and naturalness that will impact every person on Earth. Building that future comes with immense responsibility. We must build and compete with integrity.
We are terminating Chris Degnan for unethical conduct involving Cognition. The last few months have seen incredible progress in AI capabilities. San Francisco has flourished as new companies that solve new, more ambitious problems are finding great success. Generally, it is a wonderful time to be building. We at @FactoryAI have seen overwhelming interest in our model-agnostic coding agents and our software factory product. Our team has 10x’d in size, while our revenue has 100x’d year over year. This momentum has been unprecedented. A much larger competitor, Cognition (makers of Devin) has fallen behind us on the capabilities that matter most to customers: cost, quality, and security. Instead of competing in the market, Cognition engineers feigned interviews with us to pry information about our product. Not finding what they were looking for, Cognition has decided to throw their weight and money at people with direct knowledge of our most confidential plans. It feels as though ethics is being thrown out of the window in the AI era. People are willing to do anything, including exploiting privileged information and violating ethical boundaries. I think this is unique to our time, and I don’t think it’s right. Integrity still matters. Yesterday, I made the decision to immediately terminate Christopher Degnan’s roles as a Board Observer and Advisor to Factory, after over a year of service. Prior to this decision, Chris told me he had a casual conversation with an executive at Cognition AI. When I questioned his intentions, he reassured me that ethics aside, he had “made too much money” and was “too lazy to go work for Cognition,” which I trusted and believed. On Monday, Chris spent time advising the Factory team on a handful of confidential board-level matters. That evening, he called me to say that the conversation that was initially described as casual and one-off was actually formal and recurring. For weeks, while he sat in our board meetings and advised our leadership team, he was also confiding with executives of our largest competitor. Chris was subject to confidentiality obligations in connection with his work with Factory. We do not know the extent of the information he shared, but it puts his timely questions about our product roadmap and what the parity gap involves into a new light. It is sad to sever a relationship with someone who has been a trusted advisor - and even a close friend - for over a year. But Chris’s conduct is unacceptable to me. Trust in Board Membership is one of the sacred bonds in the Silicon Valley, one that helps the startup ecosystem thrive. With it comes an enormous responsibility. That trust was violated. Competition is good. I respect and in many cases admire our competitors. San Francisco is a beautiful, singular place where the bold and ambitious go to defy the norms and precedents of the past. But certain principles that must remain. Violating ethics to seek advantage turns what should be positive-sum into zero-sum. We all love technology. And we all love to compete. But we must hold ourselves to a higher standard. The future of software engineering comes with abundance that will impact every person on Earth. Building that future comes with immense responsibility. We must build and compete with integrity.
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There are decades where nothing happens; and there are weeks where decades happen. Voice AI is having one of those weeks: production teams are ripping out cascades for speech-native models. I'm glad @cekuraAi independently benchmarked Phonic and confirmed what our customers already know: Phonic has the lowest latency and the best performance on calls that our customers actually care about. Throw away your cascaded stack and switch to Phonic. After all, a human actually listens to your audio. Why shouldn't your agent too?
We’ve launched @cekuraAi's speech-to-speech benchmark, comparing eight realtime voice models across 82 scenarios and 2,214 live calls. We tested models from @OpenAI, @Google, @xai, @amazon and @phonic_co. Every model ran on the same phone agent, with the same prompt, tools and phone line.  We also tested a cascade agent as a separate reference. The calls covered two workflows: booking a clinic appointment and completing a longer Medicare intake. We ran each scenario three times and counted it as reliable only if the agent passed every time. It had to reach the right outcome and save the right information. A few results stood out: 1. GPT Realtime 2.1 was the most reliable realtime model, passing 65 of 82 scenarios on all three runs. The separate cascade reference passed 68. 2. Phonic v1 was the fastest to respond, with a median response time of 1.59 seconds. 3. The type of call made a big difference. Five of the eight realtime models passed at least 85% of the shorter appointment scenarios. Only GPT Realtime 2.1 passed more than half of the longer Medicare scenarios on all three runs. 4. Amazon Nova 2 Sonic had the highest voice-quality score, but passed only 41 of 82 scenarios on all three runs. An agent can sound good while still missing a name or saving the wrong phone number. We’ve published the results, methodology and call records so you can explore the comparisons yourself.  Take a look at the full benchmark here: benchmarks.cekura.ai/speech-…
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since Phonic has the most human-like voice AI models, we can call DoorDash and ask for a refund on your behalf too we can do this automatically without needing white-glove service interested in voice ai? dm me and i'll give you $100 credit to get started
Your Instinct can now handle phone calls. Introducing Instinct Concierge – a white glove service meant to handle high-touch cases, such as making phone calls, high-end service booking, and more. You’ll be able to book the restaurant that doesn’t take online reservations, get on your dentist’s cancellation list, or have that cable bill sorted out. We’re slowly rolling this out to our early access group today and will be expanding access soon.
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Sometimes, I'm a little ridiculous. Thankfully, @NikhilKMurthy keeps me in check (and out of jail)
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Jev is literally just a Transformer encoder, no? Why are people freaking out over this?
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