Co-founder & CEO @Huckleberry, feedback for the world, New Zealander, Maori, father, husband
Portland, OR
Joined February 2010
- Tweets167
- Following425
- Followers335
- Likes746
Aaron Ward retweeted
The future of customer experience is here! Introducing our brand-new module, Performance & Recognition: the world's first customer experience coaching platform that fits in your pocket. asknicely.com/performance?ut…
Aaron Ward retweeted
On the importance of customer happiness ... “We have only one metric at Zoom that matters: our Net promoter score. It is 71.” - @ericsyuan #Boxworks19
Aaron Ward retweeted
My husband: who won the emerging company category?
Me: @asknicely
Husband: who won the emerging company category, please
🤣🤣🤣🕺
Nice work @asknicely #HTANZ
Aaron Ward retweeted
That’s like a 10 on the nps scale... right @davedodds0 ? xitter.cf/davedodds0/status/9784…
Typical NZ farmer - gets straight to the point. How likely are you to recommend @figuredapp to a friend or colleague? Great answer!
The what and why behind @Chargebee's $18m series C round: chargebee.com/blog/chargebee…
Just about to fly up to San Francisco to showcase our hottest new product release with 200,000 close friends at Drea…lnkd.in/g9_aZSd
AskNicely started just over two years ago as two guys in a garage (like all startups should) and a vision to use cus…lnkd.in/g2Yzyp2
Nice to see AskNicely keeping good company as a launch partner for the new Intercom Developer Program!…lnkd.in/eDJkR_A
Aaron Ward retweeted
I wish @Apple would use @AskNicely to get feedback on iOS 10. 3/10
Aaron Ward retweeted
☰ Kiwis have ingenuity baked into their identity - what many from New Zealand call ‘the no.8 wire approach’ > bit.ly/2avuDJ8
Amen to that bro! “An open letter to the start-up heroes” by @rowsell medium.com/@vdr/an-open-lett…
Awesome to see @AskNicely rate above competitors for customer satisfaction in the latest G2Crowd report asknice.ly/g2-crowd-recogniz…
Aaron Ward retweeted
Proud to see AskNicely outrank other enterprise feedback platforms on every measure of customer satisfaction! xitter.cf/G2Crowd/status/7018907…
.@Medallia, @clicktools & @asknicely named high performers in new Enterprise Feedback Mgmt. #software report! bit.ly/21llKF8
NPS just keeps coming up in sessions at #SaaStrAnnual - makes it super easy to answer "so, what does AskNicely do?"
My 12yr old daughter: "Can I upgrade my Minecraft account?"
Me: "No - I can't find my credit card"
She: "Don't worry, I've memorized it".
Orange invests to create a mobile-first bank. I remember Orange working on concepts for this back in 2000! finextra.com/news/fullstory.…
Aaron Ward retweeted
Customer Service Initiatives The Amazon-Nordstrom-Virgin-Amex-Disney Way onforb.es/1Op6XjW https://xitter.cf/t.co/Mwl6BrfjfR @North6thAgency
Thought provoking post on service expectations across countries (Spoiler alert: We're different!) bit.ly/1WeE41b