Marketer. Traveler. Sports Fan. Host of #MSPradio on the @ContinuumPod Network.

Boston, MA
Joined September 2011
Thanks to @ContinuumLane for joining us to discuss common #MSP growth barriers and strategies to overcome. Great insight! xitter.cf/ContinuumPod/status/88…
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Great new show this week discussing client engagement best practices, radio #MadLibs and a revolutionary moment in tech history xitter.cf/ContinuumPod/status/87…
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5 qualifying questions for a promising career. Check out my latest post on the @CompTIA blog certification.comptia.org/it…
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Check out our latest #MSPradio show featuring #WannaCry updates, why you should attend industry events and a brand new mystery question! xitter.cf/ContinuumPod/status/86…
This is what happens when your CRO loses a bet. Looking good @BobKocis! #GoPats #OneMore
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Want to relive some of the highlights from #nav16? Check out our #MSPradio recap show, recorded live at the @FollowContinuum conference xitter.cf/ContinuumPod/status/78…
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Nathan Teplow retweeted
Having a clear call to action is incredibly important. "If you give people too many choices, they won't choose anything." @BimTusa at #nav16
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"Pricing is the exchange rate for the value of your product" #nav16 @FollowContinuum @PriceIntel – at Boston, MA
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"Customers don't care about your costs, they care about their costs". Great advice from @PriceIntel at #nav16 #ValueBasedPricing
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If my cable is out, I don't care who I talk to I just want it fixed. Same goes for help desk. Good analogy from @ContinuumPaul at #nav16
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Nathan Teplow retweeted
Super insightful talk @EdMcLaughlin45 on account management #nav16
Role playing common objections to selling Help Desk with @ContinuumCorey and @ContinuumPaul. Great stuff from #nav16 @FollowContinuum
How to sell the Continuum Help Desk session is kicking off with @gallingane @ContinnumPaul and more from the @FollowContinuum team #nav16
Sales reps are money-driven. Account managers are objective-driven. Distinguishing the 2 roles from @EdMcLaughlin45 #nav16 @FollowContinuum
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Reasons why businesses generate sales. From @EdMcLaughlin45 presenting on #CustomerRetention. #nav16 @FollowContinuum
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"Retention doesn't happen at renewal, it happens during the life of the account." From @EdMcLaughlin45 at #nav16 on #CustomerRetenetion
If you're not retaining your customer revenue by 90% then you're going backwards. Advice from @EdMcLaughlin45 at #nav16 @FollowContinuum
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