Product design leader @Shopify Retail • Design systems and enablement platforms nerd • he/him
KCMO
Joined January 2009
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I happen to be in person at our Toronto HQ this week and I was just asked how much my job had changed with AI in the last 12 months. The answer is - completely - and it's been so much fun taking all these changes for a ride.
The only wrong answer is to do nothing, that’s been my main message to the @shopify design team as AI shifts how we work. I enjoyed diving into this with @designerfund, especially as we invest in apprenticeships in a time when designers are becoming more capable and creative than ever.
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Patrick Banta retweeted
my typo was so bad I had to re-write.
we already saved 700+ human *days* worth of time with v11 across Shopify POS checkouts. 700...days.
we're on our way to making Shopify POS the fastest in-person checkout machine in the world. good work team. we're just getting started.
Patrick Banta retweeted
We recently shipped Shopify Design.
Here's a technical breakdown of how I built it. 🧵
🚀🚀🚀🚀
Design at Shopify is having a moment. A big moment!
Incredible talent, and even stronger output.
So we gave it a home: Shopify.design
Come explore
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Patrick Banta retweeted
POS v11.0 is about what merchants actually care about:
→ The cart stays in view while staff work
→ Edit multiple items without repeating steps
→ Find or add customers instantly
→ Checkout with fewer taps
This is where @Shopify POS is headed. Not just faster checkout, but designed for how retail actually works.
Proud of this one – a culmination of many months iterating on design, stress testing, and rebuilding the POS design system from scratch.
We just shipped v10 of @Shopify POS. Major redesign. Faster. Smarter. And built for selling in person, your way.
Here are the headlines:
- Branded POS screens
- New home screen layout & navigation
- Redesigned cart
- Smarter, faster search
Fewer taps. Cleaner workflows. More control.
If you’re not already selling in person, there’s never been a better time to start.
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Patrick Banta retweeted
For merchants selling in-store or on the go, we're adding some of your most requested features to @Shopify POS.
Customer segments now include distance-based filters so you can drive customers to local stores and events.
Customer metafields are now on Shopify POS so you can capture and leverage customer data at retail. Save details like shoe size and let staff know when to offer a birthday discount. Metafields sync instantly across POS and online sales channels, giving you more insight into a customer’s preferences.
Offline payments are easy. Now, if you lose your internet connection, you can still accept payments with a Shopify card reader. No more lost sales.
Unverified returns are now possible, so when a customer doesn’t have a receipt or order number, you can refund to a gift card. This will be especially convenient for holiday gift returns.
The barrier to entry for selling in person has never been lower. You don’t need a physical store or POS hardware to get started in retail. You can accept payments with just a smartphone with Tap to Pay on iPhone and Android.
Check out more retail improvements…
shopify.com/editions/winter2…
Blown away by the design and technical capability demonstrated in this.. blog post? Wow.
I recently started learning about the logic behind Bézier curves and decided to document it. I shared my first drafts with @joaccord and we collab’d on design and interactions of this article.
👉🏽 blog.richardekwonye.com/bezi…
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This Netflix series about @PatrickMahomes is great but they keep interrupting him with these other two randos.
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Optimistic about shifting some of my own device behaviors now that Reddit has killed off 3P apps and Twitter is somehow getting even worse.
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Patrick Banta retweeted
It's a real shame that Reddit seems to care this little about the community that rather than making an effort to talk to developers and moderators and apologize for how this was handled, they'd rather just wall themselves off and and dare users to keep going.
Every time I tweet something relevant/opinionated, I almost immediately regret not being sarcastic instead. Need to work on my shitposting.
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Leaders touting WFH/remote/distributed ineffectiveness propaganda is exposing themselves as poor hiring managers and poor motivators - at best. It has worked in the past, it’ll continue working now under proper leadership.
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Patrick Banta retweeted
Just got off a call with Reddit about the API and new pricing. Bad news unless I come up with 20 million dollars (not joking). Appreciate boosts.
reddit.com/r/apolloapp/comme…
