Stop asking after a mistake, “Who did this?”
A name can end the investigation before you understand what went wrong.
Try these 5 questions with the person involved:
1
4
Thank you for reading! Follow me @peterabdaal for more on building and leading your business.
1
P.S. If you like leadership and business content, you will love my weekly newsletter
Subscribe and get the Mastery Journal (it’s free): peterabdaal.substack.com/
1
Most people think they give away only a little extra work.
Here’s what 5 small favors actually look like on a customer job.
1. One extra visit.
1
4
Thank you for reading! Follow me @peterabdaal for more on building and leading your business.
1
1
P.S. If you like leadership and business content, you will love my weekly newsletter
Subscribe and get the Mastery Journal (it’s free): peterabdaal.substack.com/
Most people think they need a complete business before selling.
Here’s what 1 small paid pilot actually looks like.
1. One customer problem.
2
1
71
Thank you for reading! Follow me @peterabdaal for more on building and leading your business.
1
P.S. If you like leadership and business content, you will love my weekly newsletter
Subscribe and get the Mastery Journal (it’s free): peterabdaal.substack.com/
