Palo Alto, CA
Joined February 2009
We’ve raised over $100M to create AI customer support that doesn’t sound like AI slop. Introducing Gorgias AI Agent 3.0: the first AI customer support that’s better than any human. How it works 👇
75
66
38
416
1,135,572
Congratulations to @immad & the @Mercury team on their $200M Series D! We first backed @Mercury over 5 years ago, when @plevine, @rajeevdham, @JasonRBrooke & the team believed it would become the defining banking platform for tech founders. Today, with 300k+ customers, including 1 in 3 U.S. startups, they've delivered on that vision. We're proud to continue the journey alongside them. Read more: cnbc.com/2026/05/20/fintech-…
1
14
482
🎉 Congrats to EliseAI co-founders Minna Song (CEO), Tony Stoyanov (CTO) and the entire team on the $75M in Series D and $1B+ valuation! Nearly half of rental inquiries remain unanswered, and those addressed often face delays exceeding 24 hours, leading to significant financial waste for property owners and time lost for residents. EliseAI is solving this challenge with its conversational AI platform by automating property workflows and communications with renters throughout their entire journey. EliseAI has now extended its support to the healthcare industry by fully automating non-clinical tasks. 🚀 We’re looking forward to teaming up with fellow investors @NavitasCapital, @p72vc, DivcoWest Ventures, and Koch Real Estate Investments. Read more about why we’re excited to back EliseAI below, plus coverage from @Kyle_L_Wiggers in @TechCrunch. 👇 CC: @cgao, @plevine, @demi_obayomi & @adityareddy97 #AI #CompaniesofConsequence
2
6
18
2,138
Congrats @immad and @mercury team on today’s milestone and launch of personal banking!
Today, is the 5 year anniversary from when we launched Mercury! Pretty exciting to launch Mercury personal exactly 5 years later.
1
9
654
Paul Levine retweeted
What does it take to raise a Series B? My team invests at Series B and we've seen 1000s of pitches. Here're 3 things we look for:
6
12
1
61
19,978
Excited to announce our investment in Collectly, who's bringing much-needed innovation to healthcare payments. Welcome @levon_brutyan and the @collectlyapp team! cc @rajeevdham
We are thrilled to welcome Collectly to our portfolio! 🎉Congratulations to co-founders @levon_brutyan and Max Mizotin and the entire Collectly team on the $29M Series A! 🚀 The healthcare payments system has long been plagued by outdated and inefficient processes. But Collectly is changing this by empowering patients to easily understand and pay their bills, and streamlining financial management for medical groups, hospitals, and health systems. 🚀 We are proud to back Collectly on their mission, and we’re looking forward to working with new and existing investors @ycombinator, @WayfinderVC, Burst Capital, Cabra VC, and DVC. 🔗sapphireventures.com/blog/wh… CC: @plevine @rajeevdham @JasonRBrooke #SeriesA #HealthcareInnovation #healthtech #venturecapital #fintech
5
653
Paul Levine retweeted
Remember: you CAN turn a moment of crisis into a moment of opportunity (just ask @immad about March 2023). Whether you’re dealing with a security breach or a customer service catastrophe, here are a few 🔑 best practices on crisis management from @dukecass & @plevine ⤵️
2
2
8
10,261
On May 30th @ 11am PT, join Sapphire Partner @plevine alongside an investor panel moderated by Sapphire portfolio company @mercury Co-founder + CEO Immad Akhund for a discussion abt how founders can strategically navigate crisis. ⬇️ Register here: 🔗 bit.ly/3qccQkv
1
5
832
Looking forward to this virtual event hosted by @immad and @mercury!
Running a v. event on crisis management with: Amanda Duckworth - Crisis management pro @thisisoutcast (best PR firm) @plevine - VC and great operator who was President at Trulia + Zillow @dukecass - VC and great operator from Sailthru May 30th 11am RSVP: events.mercury.com/mayinvest…
1
3
499
Paul Levine retweeted
We worked all weekend to launch Mercury Vault: * $3m in FDIC insurance via partner banks * Short term US govt t-bills for >$3m deposits via Mercury Treasury * Dashboard to help you understand and automate where your money is Will be improving it all week!
Introducing Mercury Vault: Protect your cash with a money market fund and up to $3M in FDIC insurance – 12x the industry standard. Learn more: mercury.com/vault
53
87
47
940
221,614
Paul Levine retweeted
Introducing Mercury Vault: Protect your cash with a money market fund and up to $3M in FDIC insurance – 12x the industry standard. Learn more: mercury.com/vault
28
84
97
531
708,296
Honored to be selected as a Power Player - thanks @Inman! 💪🏻
Congratulations to Sapphire’s Paul Levine, @plevine for being named an @Inman Power Player for 2023! 👏 The Inman Power Players Award recognizes the most innovative and influential executives shaping the real estate industry. See the full list here. inman.com/power-players-awar…
2
2
19
3,546
Trulia's IPO was 10 years ago this week! What an amazing journey. Great insights from @peteflint.
This week marks 10 years since Trulia's IPO. Time for a bit of personal reflection. 10 things I’ve learned as a founder, as a CEO, after going through an IPO, a merger, and now as an investor. 👇
2
27
Exciting new launch from @mercury
1/ Incredibly excited to launch IO credit card. You can now use @mercury for your credit card spending, earn 1.5% cashback, and monitor every aspect of your account from one dashboard. It’s also a beautiful metal card that you’ll want to show off. mercury.com/blog/company-new…
1
5
Congrats @twang on this next move. Stoked for the CEOs who will benefit from your wise counsel!
1
3
After a landmark year of growth for Sapphire, we’re excited to share the following promotions across our team. 🎉 A big congratulations to all!👏 bit.ly/3q1Npjh @adragic6, @CasberW, @leejane09, @natewcl, @Annie_Warner_ , @lizzypatt, @jennysmelly, @tournatory_s
🏆 Huge congrats to Sapphire's @cgao & @natewcl for being recognized in @VCJournal’s 40 Rising Stars to tap into in 2022! We're proud to see our investors featured in this year's ranking, honored for making waves in VC & shaping the venture community!👏 hubs.li/Q011qXzb0
3
2
15
🏆Congrats to Sapphire Partners @rajeevdham & @kdiestel for being recognized by @GrowthCap as Top 40 Under 40 Growth Investors of 2021 for their depth of deal experience & demonstrated ability to help the companies they invest in! Full list of honorees: hubs.li/Q0115MQZ0
1
2
Paul Levine retweeted
Sapphire Ventures secures largest capital raise to date across two new funds tcrn.ch/3IaySc6 by @christinemhall
2
2
20