Prashant Mendki retweeted
Proud to work at @Coupa where we’re not just talking about #risk, we’re giving teams tools to act fast and smart. Download our #TariffResponse Checklist: your guide to navigating global trade risk in a protectionist environment. bit.ly/3EhqkCV
Proud to work at @Coupa where we’re not just talking about #risk, we’re giving teams tools to act fast and smart. Download our #TariffResponse Checklist: your guide to navigating global trade risk in a protectionist environment. bit.ly/3EhqkCV
In February 2025, at the @Coupa sales kickoff, I took the stage to share our partner success strategy. Next month, on May 12-15, we are in Vegas again for #Coupainspire, meeting industry leaders, customers, and partners sharing the roadmap to #multiplymargins. See you there.
I'm feeling #CoupaProud to see @Coupa named one of the 20 Hottest #AI Software Companies by #CRN. This recognition demonstrates how Coupa is helping organizations unlock tangible #Spend value by leveraging AI with its innovative platform.
Thank you, Latin America team, for engaging in productive conversations with partners in Sao Paulo, Brazil, this week. A growing region, dedicated partners, and a high-performing team are making @Coupa successful in the region. #PartnerSuccess
Prashant Mendki retweeted
The Age of AI Agents Has Already Begun
AI Assistants improve your workflow.
AI Agents replace it.
That leap is the difference between a better product and a new category.
But most people still don’t get the difference.
They’re adding AI features to their existing tools. A little auto-summary here. A chat window there. They call it a “copilot.” It feels helpful. It demos well.
And it’s exactly how they fall behind.
Because Assistants are the last step in an old era.
Agents are the first step in a new one.
The Last Era Was Built Around the User Interface
Think back to the last SaaS revolution.
It was all about who could create the best UI.
Clear dashboards. Easy configuration. Simpler onboarding.
The best SaaS companies weren’t smarter. They were just nicer to use.
That era is over.
Now everyone’s interface looks the same.
Your product isn’t competing on usability anymore.
It’s competing on agency.
The Assistant Trap
Here’s what most companies are doing right now:
Add a chatbot to their existing product.
Fine-tune some prompts for the most common tasks.
Ship an “AI copilot” feature.
And they stop there.
But if your AI still needs the user to ask it to do something, you're not building a smarter product. You're building a busier one.
You’re handing the user more power, but still making them do the work.
That’s not leverage. That’s delegation.
The Real Shift: From Tools to Teammates
An AI Assistant is like a great intern.
You tell it what to do, and it does it quickly.
An AI Agent is like a great operator.
It already knows what needs to get done, and it starts doing it before you even think to ask.
That’s the line.
Once crossed, the product stops being a tool you use and becomes a teammate you rely on.
And when that happens, your category doesn’t just evolve. It splits.
Here’s What Happens Next
The best startups in this next wave won’t just have fewer buttons.
They’ll have no interface at all.
You’ll log in and your campaign’s already optimized.
Your landing page is already deployed.
Your insights are already surfaced.
You’ll get the result without needing to know the prompt.
The product doesn’t wait.
It watches, learns, and acts.
Most SaaS Startups Are Repeating the Windows Phone Mistake
In 2007, Microsoft responded to the iPhone by... adding touch to Windows Mobile.
It was a “smart” move. It looked modern. It technically worked.
And it died.
Because the iPhone didn’t add touch, it rethought the operating system from scratch.
That’s the opportunity AI Agents give us now.
Not to bolt on features.
To reimagine the product’s foundation.
Build the Agent, or Become the Interface
Here’s the hard truth.
If your product isn’t evolving into an Agent, it’s on its way to becoming an API.
Someone else will build the Agent that sits on top of it.
And then you become the infrastructure.
Invisible. Replaceable. Forgotten.
That’s why this shift matters.
It’s not just about user experience.
It’s about existential risk.
The Takeaway
If your AI product still needs human prompts, it’s already behind.
Startups that win the next era won’t use the word “assistant” at all.
They’ll build systems that act, learn, and evolve without being told.
Because the next great products won’t ask the user what to do.
They’ll already be doing it.
Prashant Mendki retweeted
Alumni of the Forbes Next Billion-Dollar Startups include Doordash, Duolingo, Rippling and Astera Labs. Who deserves to be on this year? Nominations are now open. trib.al/OtX04Ye
Interesting take on software spend trend by @thomabravo if this holds true, then it's beginning of golden age for software - just different waves than what we saw so far, because of AI.
Prashant Mendki retweeted
It was a great pleasure talking to @AbhishekDedhe and his colleagues at the @SupportJPF about "Data and Democracy" this weekend. They have kindly made the seminar available online at: youtu.be/d-yRhh_kxPc?si=pHhm…
Building Student's Profile - Step by Step , by @pmendki open.substack.com/pub/colleg…
Safety, Reach and Target Colleges, by @pmendki open.substack.com/pub/colleg…
Prashant Mendki retweeted
10th Grader - What to prepare for College? , by @pmendki open.substack.com/pub/colleg…
Prashant Mendki retweeted
What are key elements of Student Profile, by @pmendki open.substack.com/pub/colleg…
What are key elements of Student Profile, by @pmendki open.substack.com/pub/colleg…
Building your college database, by @pmendki open.substack.com/pub/colleg…
Do I need a college consultant?, by @pmendki open.substack.com/pub/colleg…
10th Grader - What to prepare for College? , by @pmendki open.substack.com/pub/colleg…
It's too competitive, will I get admission? , by @pmendki open.substack.com/pub/colleg…
An interesting report on IT service provider market by @pfersht HFS Research. Report says - "We believe the services market for the virtual economy is only just ramping up, and this is merely the hors d-oeuvre before the real feast…lnkd.in/gT9Ht5uj lnkd.in/gU4D9h8X




