Precursive, Salesforce ISV Partner. Make Every Customer A Success Story. Serving SaaS, High Tech/Telco, Creative and Professional Services.

London
Joined March 2011
📽️ Earlier this week, our founder @FarmerAlexE spoke with Graham Gill of @precursive about what excellence in #customersuccess looks like. Watch their conversation: youtu.be/BEGRiMprCpw
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Precursive has revealed the latest versions of Precursive PSX, Precursive OBX, and Precursive RCO. bit.ly/3yjBWMC @Precursive #PSA #ResourceManagement #Onboarding
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‘No One Cares About Your Go-Live!’ We’re excited to see @jaynathan speak at @precursive’s webinar on June 29, 5 pm BST/12 pm EST. He will discuss why Higher Logic focuses on the metrics that matter to enable customers to realize value. Save your spot: bit.ly/2SjtXQK
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Don't miss some of the amazing companies presenting on Day 3 of Pulse Everywhere in our Transforming Customer Centricity Track! Here from @intellum, @ZoomInfo, @RocketlaneHQ, @decisionlink, @IcebergIq, @HigherLogic, @FrontApp, @Bizzabo, @insidedmedia, @BatonHQ, and @precursive!
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Precursive retweeted
"What are some of the things that a Head of Customer Success needs to prioritize?" #PulseEverywhere
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Last week I was reviewing the @precursive roadmap and loving what we have planned! This was also the first time I have really stopped and looked back at everything delivered since we merged Precursive and @TaskfeedApp in December 2019.
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🎧🎤 Before joining GoCardless, our CCO @pat_phelan worked in software development and customer relationship management. Sharing his insight on the SaaS evolution, Pat sat down with Jonathan Corrie, CEO at @precursive, to chat. Listen in ↓ spoti.fi/3rtU84d
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Precursive retweeted
Our Chief Customer Officer, Bethany, recently starred on this great podcast from @Precursive! 🌟 #AI xitter.cf/i/status/1316350672644…
🎙 NEW PODCAST EPISODE 🎙 Bethany Ayers from @Peak_HQ speaks about being an authentic leader & helping customers deliver quick outcomes with #AI at the heart of their organization. Available now on Spotify, Apple Podcast, Google Podcast & youtube.com/watch?v=ImGXiCcQ…
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“It’s humbling to have had one of the best quarters in Salesforce’s history against the backdrop of multiple crises seriously affecting our communities around the world.” @Benioff shares our Q2 Earnings: sforce.co/3jjQwwN
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This week on @AppEtcPodcast I spoke with @wesnolte about optimising trial flows on @appexchange
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Then following will be sessions with @lofrattini (@getclayton ), @wesnolte (@SalesTripLtd), @se6wagner (@flow_republic), @RichClark808 (@ProvarTesting) and more to come.. Thanks to @precursive for supporting the podcast.
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Customer #churn is something most companies are now battling with. One major reason for your customers leaving you is the inability to onboard them quickly and successfully enough. Make sure your customers can realize the value of your solution fast enough to keep them!
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The business case you used to sell a deal to a customer should not fall off the table post-sale. Carrying and realizing the initial value promise throughout the #customer lifecycle is critical to customer retention. Stay tuned for the recording of today's webinar!
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When your prospect becomes a customer, they buy into your value promise. Is your team delivering on that promise? Learn how to make the transition a success in our upcoming webinar with @precursive: cvi.to/value-promise-webinar
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Precursive retweeted
[UPDATED] Must-Consider Remote Working Software to Empower Employees @precursive @quiplyapp @loom @Chanty @uxpin @kissflow @ProductPlan @RoadmunkApp @xtensio @niftypm @VOGSY_COM @LeadQuizzes @Calendly @10to8ltd @Hubstaff buff.ly/2Jy8JH5 #remotework #software
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Big thanks to our #PulseEverywhere sponsors for helping make this event possible. We couldn't have done it without you!
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"When we say human-centered what we mean is being personalized—truly personalize the experience for everyone you serve, use the power of information technology to help serve the customer, the agent, and those who are part of the equation." - @bpatter #PulseEverywhere
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"Despite this really tough time, what’s happening, in general, is people are realizing that technology is the future." - @nrmehta #PulseEverywhere
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We have been attending and sponsoring @GainsightHQ Pulse for years. #PulseEverywhere can now expand the reach to MORE people. @TaskfeedApp and @precursive are excited about seeing you all there. 🤟
Replying to @GainsightHQ
@gainsighthq's renowned annual #CustomerSuccess conference is going virtual this year and @precursive’s so excited to be a part of their new digital experience #PulseEverywhere. Check us out in the Virtual Expo Hall! #MakeEveryCustomerASuccessStory
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