We are a leading certified program in healthcare quality and safety in the US! Learn from internationally recognized industry leaders as you become one yourself
Chicago, IL
Joined September 2021
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uicpsl retweeted
This #WorldAIDSDay, we call on countries to keep human rights central in the #HIV response.
Marginalization, criminalization and discrimination against key populations has fuelled HIV transmission and cost lives.
By protecting everyone’s right to health, we can prevent new infections and achieve an AIDS-free generation.
uicpsl retweeted
This #HealthLiteracyMonth, #AHRQ continues to stress the importance of clear communication in healthcare. Our toolkit helps professionals ensure all patients comprehend their health info, making care safer and more effective. Explore it now! ahrq.gov/health-literacy/imp…
uicpsl retweeted
How social media shaming is hurting future doctors [PODCAST] dlvr.it/TDvXZk #Podcast #Facebook via @kevinmd
uicpsl retweeted
Hospitals & healthcare systems have patient safety officers, but more importantly, we need safety officers at the unit & department levels, where the majority of the critical safety work occurs.
tinyurl.com/4k5anaeu
@ASAMonitor with @UmaMunnur #GageParr & @govindrangrass
uicpsl retweeted
It was so cool hearing my story discussed in this episode when a colleague texted & asked if it was me!
It took me >10 yrs to be ok admitting I’ve made mistakes; I still do. There’s power in humility. How much sooner would I have arrived at this if I had seen others modeling it?
My episode on the Coaching for Leaders podcast is live! 🎙
We discuss failure as an opportunity for growth, how to challenge the emotional resistance to learning that you’re wrong, and strategies for getting closer to our goals... give it a listen: coachingforleaders.com/podca…
uicpsl retweeted
Checklists matter. How you do checklists matters. Read all about it in our new pub 👇👇👇#HumanFactors #Checklists #MedicationErrors
@DrMeganGregory
@UICAHS
@psluic
@VA_CINCCH
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uicpsl retweeted
Amazing keynote this morning by @KedarMate at the 2023 #IHIForum:
The importance of authenticity
Reconnect to our purpose
Create systems with quality embedded
The operating system then fades into the background with the excellence of the human-to-human interaction coming forward
uicpsl retweeted
Proud to be part of this program training and supporting leaders in #patientsafety.
uicpsl retweeted
Applying public health strategies to #patientsafety
It was pretty cool to come across my @APSForg article on a morally neutral approach to human error on the @AHRQNews Patient Safety Network site
psnet.ahrq.gov/issue/achievi…
uicpsl retweeted
Check out the newest Safety Tip from the @ASALifeline Patient Safety Editorial Board below.
Anesthesiologists have a powerful influence on the work climate in the OR - creating #psychologicalsafety is something all of us can do right now to improve #PatientSafety
@APSForg
Here are some methods for building psychological safety in the OR:
👉Start with messaging
👉Lead with curiosity and listen deeply
👉Respond productively when someone takes the risk of speaking up with a concern, asks a question, or admits making an error
ow.ly/Xjsu50PZV8g
uicpsl retweeted
Check out Ch.5 in #RightKindofWrong to hear how I learned so much from the wise @JonathanCohenMD
From @AmyCEdmondson #RightKindOrWrong:
Another best practice is acknowledging your own contributions (big or small) to failures that occur
It makes it easier for others to do the same AND others will see you as approachable & trustworthy and be enthusiastic about working with you
uicpsl retweeted
Agree that PS cannot be provided to someone, it’s something they need to feel.
Definitely not a rainbow chasing exercise. If you can create an environment where someone feels comfortable sharing things you wouldn’t know (easily) otherwise, it’s always going to be worth it.
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uicpsl retweeted
Exciting news! Learn how to improve quality of care using effective teaming strategies in this new @HarvardOnline course taught by @MichaelaJuneK & @AmyCEdmondson (featuring a cameo by yours truly!)
Apply here: harvardx.link/tmhc-p
How can you encourage trust and meet shared goals when teams are formed quickly?
I offered some ideas on this topic in Amy Edmondson and Michaela Kerrissey’s latest @HarvardOnline course, Innovations in Teamwork for Healthcare.
👉harvardx.link/tmhc-p
youtu.be/qUg-wYNmQxc
uicpsl retweeted
Join me for a free, 45-minute webinar on Tuesday, August 29. Hosted by @HarvardOnline, I’ll be discussing effective teamwork strategies with my colleagues. Register now: harvardx.link/tmhc-web-reg-w…
uicpsl retweeted
We turn a blind eye & reward those that devise workarounds and “get the job done” until it results in a failure. Then we punish them for breaking the rules.
Instead, reward those that “complain” (by LISTENING to them) & fix the system.
The Milbank Quarterly 2011; 89(1): 4-38.
uicpsl retweeted
Excited to be part of this program again with my incredible colleague Gerry Maloney!
Check it out 👇
Essentials for Clinicians: PS/QI begins August 21, 2023. Registration details and more information below:
#patientsafety #qualityimprovement #leadershipdevelopment
uicpsl retweeted
We must appreciate that managing quality and safety require different skill sets.
Recognizing this is one of 5 disruptive themes to get improving safety on a steeper trajectory.
@TerryFairbanks @TheIHI
#IHICongress
uicpsl retweeted
Learn more about Safer Together: A National Action Plan to Advance #PtSafety addressed at the #IHICongress Spotlight Session 3 bit.ly/3mFCj3Y
uicpsl retweeted
The #IHICongress starts one week from today @NationalHarbor! I'm looking forward to presenting the #CPPS review course with @gratefulpt and learning from my colleagues
@TheIHI @psluic
#ptsafety #patientsafety
uicpsl retweeted
Looking forward to presenting @MoffittNews Grand Rounds this Friday!
So much interesting research that informs event review & the development of solutions in #patientsafety - from psychology, engineering, behavioral economics.
Plus, not a single slide on Swiss Cheese!🧀
