Put It Forward (@putitforward) header
Put It Forward (@putitforward) profile picture

Put It Forward helps people create context through integration, orchestration, analytics and insight because we want to see things as they really are.

San Francisco, CA
Joined March 2013
Intelligent automation doesn't replace human judgment. It frees it. Organizations that understand this difference will thrive in the next 5 years. The ones that hide behind their tools? They're automating themselves into obsolescence. Which is your organization?
The "Laptop Test" for AI vulnerability: If all your work is digital, you're automatable. But there's a critical layer most organizations miss. It's not about the laptop. It's about whether you're hiding behind it or using it to extend your reach.
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At Put It Forward, we help organizations remove the barriers that make them vulnerable, not build higher ones. Because intelligent automation isn't about replacing people. It's about freeing them for the work that actually matters. What's your first barrier to remove?
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Six disconnection patterns, each a flag that a role is one AI upgrade away: Gatekeeper systems (call screeners, ticket queues) Unmaintained communication channels Anonymity within systems Digital-only workflows Broadcast-without-feedback culture Process over outcome
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At Put It Forward, we've learned: Organizations don't fail because they automate too much. They fail because they disconnect too much. The winners? They're automating routine work so people can focus on what AI can't: trust, judgment, accountability.
📊 2028: Only orgs with innovation platforms capture step-change market share (IDC: +50%).
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🏦 The basic RPA pitch: "30-200% Year 1 ROI!" It's true. But here's what almost everyone misses: That's efficiency ROI. One-time. Digital Innovation ROI compounds. Let's look ... #automation #rpa #innovation #digitaltransformation #businessautomation #digitaltransformation
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🔒 I've watched this pattern play out dozens of times: CFO wants RPA for quick ROI. CTO wants AI transformation. Both are right, and both are missing the bigger picture. Here's what I've learned...
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Stop measuring agentic AI by accuracy alone. Here are the 5 metrics that actually matter. And how to track them. Thread 🧵 #agenticai #enterpriseai #digitaltransformation #aistrategy #businessautomation
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