Connector. Communicator. Content. Tech and Creative industries. Ex-2Pears. Board director Metabrainz. Horses, horses, Lusitano horses.
London, Sweden
Joined April 2007
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Exasperation w @O2 reaching new heights as none of their systems nor departments connect and hence the #customerexperience is pure Kafka #FAIL If it were not for the wonderful professional O2 Guru team with Akash and Eben I would have given up, taking my biz elsewhere
A big shout-out to Neil at the #o2 #Westfield store, trying to smooth my kafkaesque experience of dealing with different #o2 departments which seem unable to link up in order to solve my #Microsoft 365 Business license issue (problem caused by #o2)
#CustomerService
Rassami Hok Ljungberg retweeted
Putin does not need an "off-ramp." He needs to lose. And only when he loses - only when he is humiliated - will Russia's wars of imperial conquest finally come to an end on.theatln.tc/WbDlRPM
Quite shocking that @tapairportugal is so bad at picking up the #phones to help #passengers #WheelchairUser
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Rassami Hok Ljungberg retweeted
After breaking my leg and needing a wheelchair at @lisbonairport to return to @Canada I am having the worst #customerserviceexperience from @tapairportugal waiting 3hrs for assistance without success #fail #airlines #Nightmare
Rassami Hok Ljungberg retweeted
Facebook internally studied how it polarizes users, then largely shelved the research wsj.com/articles/facebook-kn…
Rassami Hok Ljungberg retweeted
Dominic Cummings: smart enough to know how set up an email autoresponse when you ask him for comment, but not smart enough to realise (a) he isn't invisible, (b) the Wayback Machine exists and (c) we know when his wife's birthday is. My latest for @WiredUK
wired.co.uk/article/dominic-…
Rassami Hok Ljungberg retweeted
When the PM’s top adviser is criss-crossing the country with coronavirus, it’s definitely time to Stay Alert
(Location: Westminster Bridge Rd, London)
Rassami Hok Ljungberg retweeted
The Government has stopped releasing its Global Death Comparison slide (wonder why?) so we’ve published it for them – on an 18sq/m billboard on Westminster Bridge Rd. Unlike @BorisJohnson, we’ll be updating it over the coming weeks
Fast-tracking access to startups for corporates now also between Europe and Asia by IoT Tribe with some interesting deeptech successful introductions such as to Rolls-Royce.
Great work by @IotTribe! lnkd.in/gvUvyBm
Absolutely disgusted by @VirginWines and their #darkdesign deceptive operating mode as I used a @fieldandflower partner promotion for a one-off purchase only to discover #VirginWines added me to a monthly subscription scheme I never signed up for. Thank goodness for @monzo
One to watch: accelerator @IotTribe’s founder Tanya Suarez who has been stacking up the work and successes quietly, now sharing opportunities and growth with @Siftedeu + launch of IoT Tribe Singapore
sifted.eu/articles/3-mistake…
Rassami Hok Ljungberg retweeted
Closing panel with @nightzookeeper @tribeofnoise @BeatchainMusic @goplayonplayer and TerraMedia discussing retention strategies #videovision #MME4pt5
For all the types of #content, how is #IP either opportunity or bottleneck for #creators making #money? Interesting and at times heated discussion led by Hessel van Oorschot @tribeofnoise @freemusicarchiv and @nightzookeeper @BeatchainMusic @terra_media @goplayonplayer #MME4pt5
Addressing the #licence issue head-on: by ’ask forgiveness not permission’ @proudspark @goplayonplayer supported by @therattlespace #Videovision #MME4pt5
As ’social video is eating the world’ quote from @markmulligan @midiaresearch by @proudspark who is on a mission to bring back the beauty to #music and to ’show’ the #music and activate the #fans #videovision #MME4pt5
From the consumer’s perspective there is no mercy, it is all about cost and convenience! Mikkel Iversen of @terra_media and @UnderOneSkyUK #videovision #MME4pt5
It is a good time for #creatives and #creators says Mikkel Iversen of @terra_media and @UnderOneSkyUK #videovision #MME4pt5
The #streaming wars have just begun! Mikkel Juul Iversen of @terra_media and @UnderOneSkyUK on the business models of #video #contentplatforms #videovision #MME4pt5
Personal not perfect - low fi is how people want to engage now, Luke Mendoza of @BeatchainMusic #videovision #MME4pt5
