rosswightman (@rosswightman) header
rosswightman (@rosswightman) profile picture

Serial sufferer of South Western Railway. I wouldn't follow me if I was you.

Joined October 2008
Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)Photo by rosswightman (@rosswightman)
Replying to @GWRHelp
@GWRHelp Hi, I have a Super Off Peak Return EXD-NCM-EXD, can I travel on the 10:02 tomorrow RDG to EXD with this ticket?
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@GWRHelp Are you able to advise? Thanks
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Replying to @SW_Help
@SW_Help Please please please hold the 2123 GLD to FNH for just 2 minutes to allow us to get of Portsmouth train. Nothing direct WAT to FNH
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Also once available in blue @SW_Help
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Replying to @SW_Help
@SW_Help Can I please ask why SWR are repeatedly shortforming trains to/from Farnham/Waterloo? Travelling with you at the moment is a new type of living hell
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@SW_Help 1755 WAT-FNH, am in seat next to interconnecting door, I count 23 people standing between there & first set of platform doors. That cannot be safe can it?
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of a phone call to act as a signal to help promote understanding & patience from listener. So many call handlers (inc 999) hang up because they think it’s a prank call or caller is drunk. Simple idea that needs backers (BT?). Can you (or Craig Doyle) help? 🤞 (2) @kellydrbrown
Replying to @SW_Help
@SW_Help Yet another short formed train on the unloved Alton line. What is the reason for 0728 being only 8 this morning?
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@SW_Help Don't worry about a response, I know it doesn't matter to SWR that people have to travel like this on your trains.
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Replying to @SW_Help
@SW_Help Good morning, 3 questions if I may, 1) Why is 0758 FNH-WAT short formed?, 2) Why hasn't guard apologised/offered explanation? & 3) Why can't SWR do anything right?
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Guard has however just apologised for the wifi which "as you probably know by now isn't very good or doesn't work at all". He's redeemed himself.
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Replying to @SW_Help
@SW_Help Why is 0728 FNH-WAT delayed AGAIN this morning?
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This isn't a trick question & deserves a reply. @SW_Help
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Replying to @SW_Help
@SW_Help Why is 0758 FNH-WAT delayed this morning?
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This isn't a trick question. Please respond.
Replying to @SW_Help
@SW_Help Conflicting information again
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So which is it? Good service or delays?
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Replying to @SW_Help
@SW_Help Why is 0728 FNH-WAT crawling towards London?
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Tricky question or just total ambivalence to another 7 minute delay?
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Replying to @SW_Help
@SW_Help Third night of being subjected to the same automated messages every 4 minutes. Travelling on @SW_Railway was bad enough without this new level of misery. Is it a further deliberate ploy to drive customers away?
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Still being subjected to continuous barage of automated announcement nonsence. @SW_Help Is this the new norm?
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Why are the automated security & oyster card still playing out every 4 minutes? This has been going on for months despite assurances it would be sorted.
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Replying to @SW_Help
@SW_Help Stationary outside Aldershot on 1755 WAT-FNH. No announcements from guard (guess he's still on strike). What's the hold up?
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He's just announced he has no idea what the problem is having checked all his normal sources. Just another day on this shambles railway. @SW_Help
Replying to @SW_Help
@SW_Help 0758 FNH-WAT crawling towards Waterloo. No on-board comms as usual. What's the hold up today?
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This is not a trick question!
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There are no buses, it was a plain and simple lie.
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Could you please confirm whether there have been any replacement buses? Thank you
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Replying to @SW_Help
@SW_Help Why have you not reported the broken down train at Aldershot & the problems this is causing? #bemorehonest #stophiding
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@SW_Help @SW_Railway Still waving the metaphorical two fingers at passengers stuck at Aldershot
Replying to @SW_Help
@SW_Help Why is 0728 FNH-WAT late this morning?
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@SW_Help Why is 1825 WAT-FNH late this evening?
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Replying to @SW_Help
@SW_Help Could you help me understand why my train is late? Again
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