Sometimes I think I understand everything, then I regain consciousness.
Joined October 2009
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HSBC transferred responsibility to a platform they knew (or should have known) would be inaccessible to a former resident without a current HKID and a Hong Kong mobile number. 5tephen4eo.com/2026/03/hsbc-… @hk_watch #HongKong #MPF
I have learned that “customer service” in large financial institutions is often a euphemism for “customer management.” Not serving. Managing. Containing. Deflecting. Exhausting. 5tephen4eo.com/2026/03/hsbc-… @hk_watch #HongKong #MPF
My disappointment with HSBC has curdled into disgust. You are not just a bad service provider; you are an adversary to your own customers. 5tephen4eo.com/2026/01/how-h… @hk_watch #HongKong #MPF
This is a story about a customer service black hole so profound, so utterly devoid of logic, that it would be comical if it weren’t for the fact that it’s my retirement savings they’re holding hostage. 5tephen4eo.com/2025/11/hsbc-… @hk_watch #HongKong #MPF
First, @HSBC demanded I commit perjury. Now, they’ve locked me out of the only system that can help. My MPF has become an unclaimed asset. 5tephen4eo.com/2026/03/hsbc-…
How a decade-old passport and a forgotten date trapped my MPF in a vault of corporate indifference. 5tephen4eo.com/2025/11/hsbc-… via @rudeshock
Stephen Yeo retweeted
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Stephen Yeo retweeted
Interesting podcast episode in Mandarin where Vic Shen, CEO and co-founder of Aiello, delves into the intricacies of #LLMs, discussing their significance and the challenges encountered while integrating them into conversational AI systems. ic975.com/aod/%E7%A7%91%E6%8…
@SonySingapore 1. Sony rep claimed to have helped me unsubscribe from newsletter, but they increased the intensity of spamming me instead. I have tried repeatedly to get in touch to resolve this issue, but it seems like Sony deliberately made it difficult to contact them directly
And just for reference, this is a proper way with an unsubscribe link. @SonySingapore @PDPCSingapore @IMDAsg
No response so far from @SonySingapore about spamming. Where is the unsubscribe link in your unsolicited newsletter? @PDPCSingapore @IMDAsg
3. Since that reply from @SonySingapore on 12 May, I have continued to receive more newsletters and even an email to complete a survey (Lol). This has got to stop. My patience is wearing thin.
2. Background: I have been receiving Sony's newsletter for years, but couldn't unsubscribe because there is no "Unsubscribe" link within the newsletter and the only way to change your newsletter preference is to log in to your Sony Membership account, which I no longer use.
Within days of the arrival of GPT-4, Goldman Sachs issued a report warning that the latest AI systems could automate a quarter of all the work done in the US and the eurozone, costing some 300 million jobs. ift.tt/xTiXglS
College-going ought to be about forging deep, lifelong friendships and encountering new, more complex concepts and ways of thinking. It should also be about interacting with people from diverse backgrounds and viewpoints and going through life-changing e… ift.tt/s4vmYTd
Mean kids aren't just a middle-school problem. Learn how to spot it and how to protect your children from bullies at school. ift.tt/ESw7dqO
Despite social pressure to adopt "gentle" or "respectful" approaches, child development experts say the terms aren't well-defined, nor have they been rigorously studied. ift.tt/RH938kN
Parenting is a life-long learning and every child is special and unique. As my husband and I walk through parenting for our boys, it is indeed not easy. ift.tt/r4dn7Qu