Andy Ruff

I think you're gonna see some things you like very soon! But feel free to hit me up if there's more you want. Reporting is something we're working on right now to make much smoother.

Hey, Andy on the Numa team... happy to help and hear how it could be improved.

Also tough when your wife is 2 weeks from a baby being born and you gotta get things done ;)

Ha! Well, when I spend a lot of time building software that helps businesses provide great customer service, I get really annoyed by places that could clearly do better ;)

This wonderful message has been on my screen for over 30 minutes.

@IKEAUSA it's a downright hostile way to treat customers. We're busy and spending our weekends dealing with your crappy customer service that we PAID for.

@IKEAUSA what kind of service involves filling out email forms that don't work or 800 numbers that "too busy" and ask you to call back over and over? We PAID for delivery that was missing parts. At a minimum, you should text me when support is available.

Hey e-mail nerds! I just onboarded with @SuperhumanCo and it does a lot of the ideas I really hoped we'd get to someday with Outlook for Mac! It's really cool to see a team really being productive with e-mail!

Ha! I still have a good old entourage jacket that I pull out from time to time. Amazing how many people recognize it!

Running out of the house at 1:30 pm in loafers, sweatpants, torn sweater and crazy no shower hair. Cynthia says pothead or new dad?

Happy New Year!

@JetBlue why does the inflight siriusxm channels skip hip-hop (@Shade45)? Clearly some of us prefer it... musicbusinessworldwide.com/r…

My thoughts on Workplace on @ProductHunt producthunt.com/tech/workpla…

Original (consumed), ginseng, foie gras, black truffle, cheesy, crab roe, garlic, Szechuan ift.tt/1PvWTcv

Off the flying tube! ift.tt/1WihdA0

And it begins! ift.tt/1SKAdt6

Rainy day reprise ift.tt/1QgeSFT