Designer | founder of https://xitter.cf/t.co/0Yti1aLwTh | author of #ServiceDesigner | professor @Polimi | traveler

Milan
Joined July 2009
roberta tassi retweeted
Last year we hosted our 1st ever workshop called with @s_designtools! After few months of research, they've launched this tool to support alignment on the most important expectations in an AI project! See the 5 stages here or download it from their website to download it. 🔭
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Already tomorrow speaking at the @Intersection_eu with @s_DesignTools about design for the future AI experiences oblo.design/news
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roberta tassi retweeted
⌛️ | Gli strumenti e metodi di #design che usiamo sono già obsoleti? Interfacce e servizi invisibili, oggetti interconnessi e soprattutto le #AI rendono necessario qualche adattamento: ce ne parla @s_DesignTools in questo freschissimo UX Talk — medium.com/uxtales/design-e-…
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roberta tassi retweeted
We shouldn’t be shy of making things. Make things to show, to understand, to go beyond the conversations. Use your design skills, don’t just play others games with their rules. Funk yeh! @ixdconf #ixd20
roberta tassi retweeted
Proud partners of Narvalo! Now helping test their new anti-pollution masks to collect insights for product and service refinement polihub.it/news/narvalo-al-v…
Sono @UXbcMi dove @s_DesignTools ci spiega perché il service designer dovrebbe pensare a meno strumenti più visione, prendersi dei rischi, essere riconoscibile negli intenti progettuali, saper raccontare il lato estetico del service.
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roberta tassi retweeted
Browsing tools on servicedesigntools.org has never been so easy! Try the multiple filters developed by @mitch_inve to find the best tool for your need 🎁
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roberta tassi retweeted
I really like the update to Service Design Tools. The tutorials section will definitely help bootstrap my students! Thank you @s_DesignTools :) servicedesigntools.org/tutor…
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I cannot believe that @s_DesignTools is 10 years old! 10 years ago I had these printed out and on my bedroom walls - they were my guiding light. Let's show how far the practice has come, and how inventive we've been through the past decade. Share your work :)
Service Design Tools is going through a remaking! If you have interesting case studies and tools examples to share, please follow this link: servicedesigntools.org/call-… All the new case studies will be featured under the related tool definition.
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"Urbanat_popup" il progetto vincitore dell’edizione romana di #FutureOfCitizens: un servizio che riporta la biodiversità nello spazio urbano e consente ai cittadini di partecipare attivamente alla rigenerazione naturale del proprio quartiere sfruttando le tecnologie più avanzate
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Showing young women talents’ contribution to digitize Public Sector at #STEMintheCity. Our experts @MMariaClaudiAA (Open Data and Analytics), @s_DesignTools (Service Design), Marta Colonna (Privacy and Data Security) sharing projects to inspire MPA students at @sdabocconi
roberta tassi retweeted
We continue experimenting with Digital Methods for Service Design: recently we tried to use them to design augmented ideation sessions, also thanks to the work of our friend and fellow @giacomoflaim link.medium.com/19KvkxCPXV
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Super grateful for the chance of facilitating the workshop @humdata on #predictiveanalytics with @oblotips. Some pics of day 1 ✏️
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Love seeing a sticky-noted flip-chart covering up the power point TV! (Thanks to awesome facilitation by @oblotips). #PredictiveAnalytics
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With @RSDSymposium materials publlished also our paper with @s_DesignTools on Systems Thinking for Service Design inspired by @oblotips practice is available online systemic-design.net/rsd7/pro…
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roberta tassi retweeted
Workshop time! Mapping flows and impact, from local community to global and environment issues. #systemsthinking #airbnbfication
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roberta tassi retweeted
.@DesignersITA was born to connect the design community to the Italian public administration. Presenting the design system of the Italian Government at #ixd19 in #seattle. #designkit #collaboration #citizens @ITdigitalteam @teamdigitaleIT @s_DesignTools
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roberta tassi retweeted
“Open means also approachable. Not being 100% perfect encourages participation, making the design system welcoming and inclusive”. Great talk @s_DesignTools on Italy’s design system @ixdconf. Openness must apply beyond design systems, too! #DigitalAcademy inspiration. 🙌
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roberta tassi retweeted
Getting ready for your holidays? Here's a map to navigate Christmas dynamics as a little help from oblo. Have a good time!
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roberta tassi retweeted
Uno dei segreti di @DesignersITA è la capacità di utilizzare metodi di ricerca agili per capire i bisogni degli utenti. In questo post @lucciole ci spiega le mosse per un'intervista efficace @s_DesignTools @matteo_desanti @francescozaia @DanielaIozzo medium.com/designers-italia/…
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