AI Agents Product Lead 11x AI

Joined December 2015
You only get 11x the best at @11x_official
TTFT is a model metric. Perceived latency is a product metric. Our voice agents looked fast on dashboards. Measured from the prospect's last word to the first sound they heard, replies took ~950ms. People expect ~200ms. The model wasn't the problem
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Check out our new rebrand! And more importantly, check out our Voice AI demos ⬇️ We've obsessed over every voice: voices you’d want to talk to, voices worth stepping away from your busy schedule from. And they only scratch the surface of the library we have in store
Introducing the new 11x. There is no final playbook for growth. Markets change, customers change, and what worked last year won’t necessarily work tomorrow. You have to keep trying things. @11x_official started with outbound agents. Now we power inbound and expansion too. And we’re doubling down on voice AI with the first voice agent designed for revenue teams. Every channel your customer is on: email, voice AI, SMS, WhatsApp, real-time chatbot, and a power dialer. Hundreds of customers. Over 10 public companies. So proud of this team. More below ↓
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Literally unlocking net new capabilities in multimodal memory with @GraphonAI @typesafeai
I mapped an entire movie by mood for about 5 cents (Jev @typesafeai + @GraphonAI). Moods like: Funny, Scary, Thrilling, Suspenseful etc. Around 7,000 AI analyses for roughly $0.05 and 7 seconds. The demo is pretty simple: First, Graphon maps the movie. We ask Graphon about 40 questions designed to cover what's happening throughout the video. Graphon returns descriptions of the scenes, along with citations to the exact moments in the movie. We use those questions to build a picture of what's happening across the entire movie. Then we send those scene descriptions to Jev from @TypeSafeai Jev looks at each scene and judges the probability that it is funny, scary, suspenseful, exciting, calm, or whatever other categories we want to analyze. That's where we do around 7,000 analyses in parallel. The result is basically a mood map of the entire movie. Now imagine you're a movie studio, video editor, or creator. You could say: “Show me every scary moment.” “Find all the car chases.” “Give me the funniest 30 seconds.” “Create a compilation of the most suspenseful moments.” And jump directly to those exact scenes. Today, doing this at scale is surprisingly complicated. Someone has to watch, tag, classify, scrub through footage, and manually find all of these moments. With Graphon + Jev, you can start doing it automatically. And the crazy part? Those ~7,000 mood analyses cost about 5 cents. This is what I think multimodal search starts to look like when you combine understanding, citations, and reasoning across an entire video. @CompleteSkeptic what do you think?
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Sachi Angle retweeted
"@getbluejay_ai is not a tool we use. They are partners." That's Muizz Matemilola at @11x_official. Our case study with them is out today. Some background on 11x: they've raised over $70M from a16z and Benchmark, and their agent Julian handles inbound demand for go-to-market teams at companies like Checkr and Canibuild. Julian talks to real prospects, in a customer's name, in the wild. Before Bluejay, validating a single change meant calling the agent over and over, one conversation at a time, and edge case coverage stopped at what the team could imagine. Every gap was a risk in front of a real prospect. Here's why 11x chose to #GoBlue: 1/ Thousands of realistic simulations before an agent ever takes a live call 2/ Automated red teaming graded against OWASP, MLCommons AILuminate, and MITRE ATLAS 3/ Living eval suites that evolve with each customer instead of a checklist that only grows 4/ A self-healing loop where agents improve agents until quality clears the bar 5/ A true partner behind it all. They came to us with one problem, we solved it together, they found more, we solved those too So far that's saved them over 1,100 hours of manual QA. More importantly, their customers deploy faster because they can see the agent already survived scenarios they hadn't thought of themselves. Thank you to @sachiangle, Muizz Matemilola, @flanciscoz, @aaronanan, Santiago Gutierrez, and the entire 11x team for sharing their story. Full case study linked in the comments.
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Julian Mulitchannel has come about from obsessing over the prospect's mindset. Unknown number ignored. Context first expected conversation. By meeting customers where they already are (SMS, WhatsApp, voice), calls feel natural instead of interruptive and everyone wins.
🪐 Launch Sequence Episode 2: Julian Multichannel Unknown numbers get ignored. Even when the timing is perfect. Julian is an inbound digital worker built to capture demand in real time. With Multichannel, he can coordinate text and voice as one continuous conversation. Before Julian calls, he sends a text: “Hey {prospect_first_name}, this is Julian from 11x. I saw you signed up for a demo. I’ll give you a quick call in a few minutes.” When the call comes 90 seconds later, it’s not random. It’s expected. Julian meets prospects where they are—SMS, WhatsApp, whatever channel they use. Missed call? Auto follow-up. Successful call? Instant confirmation. Not qualified? Julian keeps them engaged for later. Higher pickup rates. Faster engagement. More conversations that convert. 🔗 Talk to Julian below.
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Sachi Angle retweeted
Excited to see @11x_official featured in @a16z's AI Application Spending Report! 📷 Big thanks to the @a16z team for the thoughtful coverage on where enterprise AI is heading. If you’re curious about how to supercharge your GTM teams with AI, reach out!
🚨 Introducing the AI Apps 50: Startup Edition Ever wondered how startups are spending their money when it comes to AI? Our team at @a16z worked with @mercury to crunch the numbers and rank the top applications by spend. The list + what we learned from it👇
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when you regret not buying NVDA that’s CUDA WUDA SHUDA
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Sachi Angle retweeted
ChatGPT is the Netflix of chat LLMs
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Had a great time at @cursor_ai cafe today!
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Words of encouragement from my favourite cast as I prep for a new job/role!
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Yesss @gmail this is an amazing feature! Now could you also apply this layer of intelligence on my calendar and email conversations for reminders like this pls
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oldest trick in the book @cluely
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the urge to build/experiment/hack is always highest when I have to clean my closet
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I have 4 @PerplexityComet invites to give! FCFS
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TY @GoogleAI Nanobanana for my new headshot! I asked for a professional headshot, tidy hair, to remove the sunglasses from my head and a white shirt for my clothes. I especially love that making my hair tidier did not change my curls!
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Closest we've gotten to a black mirror episode so far (I'm not mad, this sounds promising)
Opening up a few beta invites for Wavelength today. Catch us on 27th Main, HSR this evening!
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Thrilled I can be an even lazier travel planner now 🤩
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Is it me or is @ChatGPTapp getting harder to use? Why would "connected apps" not let you connect apps? How do I connect apps???? Not the first app I thought would make it harder for me to share data
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Sachi Angle retweeted
SHE SAID YES!!! (I asked her if I was bothering her)
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